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MadisonGunter

Technical Writing

QuestionAnswer
Written communication skills are important in the working world because.... modern organizations document almost every action in writing
Which of the following best describes the practice of technical writing? It is the practice of communicating complex information to a specific audience who will use it to accomplish a task accurately
Which of the following is NOT a recognized characteristic of Technical Writing? It's only for specialists
In technical writing, clarity is more important than honesty False
The "ADA" stands for: Americans with Disabilities Act
Making sure your document is legible and readable are ways to... ensure your document will be useful to your readers
Understanding your reader's level of comprehension about the subject you're writing about... will help you to write something they'll be able to understand
Technical communication needs to remain professional by... maintaining the public image of the organization
The following is NOT identified as a step in the writing process: Ignoring criticism
The "Invention Checklist" table in this week's reading is designed to... ...help you not miss important subtopics related to the subject of your document.
Narrowing means selecting a portion of a larger topic to focus on. True
The purpose of "narrowing" during the brainstorming phase of writing is to... ...decide what section of your topic you want to write about, which helps you decide with details to include or leave out.
One way in which a working outline can help you when writing a technical document is: It shows you which areas you can safely ignore.
When covering the historical background of a subject, you'll likely use... ...chronological sequencing.
In the traditional note-taking process, it's helpful to think of a rough outline as... ...a series of questions.
Writing a bibliography information on index cards during the note-taking process can be helpful because... ...you'll need that information when you create your list of references for your document.
Unlike a "simple procedure," a "complex procedure": You must not include any illustrations.
Unlike a "simple procedure," a "complex procedure"... ...includes multiple semi-independent tasks.
Fixed-order steps are steps that... ...are numbered and must be done in sequence.
A reason to include "special notices" in instructions might be: To prevent the reader from damaging their equipment.
To meet the needs, interests, and backgrounds of your readers, you'll need to... ...adapt your writing to suit them.
Unlike "Experts" and "Technicians," "Executives" and "Nonspecialists"... ...have little technical knowledge about the subject of a technical document.
If your document is going to be for more than one audience, one method you could use when creating your technical document is to use headers to tell different audiences which sections will interest them. True
When writing for a nonspecialist audience, it may be necessary to add information... ...that readers will need to understand your document.
The following might be a source of liability to the technical writer: A failure to note negative secondary effects
Unlike in most academic writing, Technical Writers don’t have to be aware of potential instances of plagiarism. False
When it comes to transparency in Technical Writing, similes are _____ likely to be taken literally than are metaphors. less
While useful in explaining complex concepts, metaphors can be dangerous in technical writing because… …they illustrate certain aspects of a concept while neglecting others.
The purpose of copyright law is to… …protect a creator’s creation.
If you trim data, you… … must inform to audience.
When it comes to technical writing, if it’s legal, it is also ethical. false
Cherry picking data is… …only using data that supports your hypothesis.
The following is NOT a Booloean operator: Because
Searching the root of a word with a special symbol like * is known as… Truncation
Encyclopedias are a good place to start your research if you know nothing about your subject. True
Most professors will not accept encyclopedias as legitimate sources because their information is… broad
Periodicals refers to material that… …comes out periodically.
Organizations like associations and special-interest groups are ____ good sources of information on a topic. sometimes
Which of the following is an aspect to consider when evaluating a source? Timeliness
A cross-reference refers to… …in-text pointers that direct readers to other places in the same document with related information to the current topic.
Technical Writers must ____ engage in persuasive communication efforts in their primary work. often
The following is NOT a technical document requiring persuasion: Short Story
In Persuasion, a “Logical” appeal is… …when you use reason and facts to make your case.
In Persuasion, an “Emotional” appeal is… …when you rouse either the reader’s sympathy or their anger.
In Persuasion, a “Personal” appeal is… …when you use your qualifications to build a reader’s confidence in your argument.
When including a Rebuttal in your argument, you should… …show how it is wrong or does not affect your argument.
The following was NOT discussed as a guideline to persuasive technical writing: Address the reader’s general ignorance.
Graphics can help back up your persuasive technical document by… …supplying logic support.
When you are unsure of how formal email communication is at an organization, it’s best to… be too formal
Email is different from many other forms of interpersonal communication because it is permanent and… not private
Emails from professional-sounding user-ID’s are more likely to get responses than non-professional sounding ones. True
Unless requested by the receiver, it’s best to avoid sending _______ over email. file attachment
A document normally used to communicate policies, procedures, or related official business in an organization is referred to as a: memo
Effective memos should be clear and concise without any… ambiguity
Unlike a memo, a letter is indented… …for recipients outside the organization.
The following is NOT one of the five main areas of a letter: thesis
One reason to include the “inside address” on a letter is to… …prevent confusion at the recipient’s office.
A good choice of salutation for a professional letter might be: “Dear <position name>,”
When writing a business letter, it’s best not to state the main subject matter right away. False
Since business letters are usually read rapidly, it’s best to keep paragraphs… ...short
When expressing bad news in business letters, it’s best to… …find positive ways to express it.
When considering sending inquiry communication, it’s best… ...not to ask for information that you could easily obtain in some other way.
When writing a professional complaint, keep in mind that… …those sent by email may not be as effective as those sent by regular mail
An “application letter” is more commonly referred to as a: “cover letter.”
Regarding writing, "tone" is used to describe the writer's attitude towards: the reader and the subject of the message
These questions can help writers determine the appropriate tone of their messages, EXCEPT: Am I smarter than my audience?
The tone of your writing is important because... ...it directly affects how the reader will interpret what is said
To have a persuasive effect on your audience, you should express confidence without... ...seeming arrogant or presumptuous
To "review" your writing means to... ...look for potential problems
When revising, structure-level problems refer the following EXCEPT: expletives
When revising, sentence-level problems refer the following EXCEPT: informational value
When providing information in a technical document, it's helpful to sequence your information from... ...general information to specific details
In addition to looking for experience preparing written documents, employers also look for ... ...experience with oral presentations
When working on an Introduction for an Oral Presentation, make sure you indicate the purpose of the presentation, give an overview of its contents, and... ...find some way to interest the audience
Make sure you discuss the key elements of any... ...visuals that you use
The best defense for nervousness when you have to give an oral presentation is... ...to be well-prepared by knowing your material
Instead of using "verbal crutches" like "uh" and "you know," just... ...don't say anything at all - it gives the audience a chance to process what you're saying
The following are possible elements you could use graphics to represent in your technical document, EXCEPT: Family photos, Concepts, Objects Family photos
Simple drawings or "line drawings" are the most common graphics in instructions because... ...they simplify the situation so readers can focus on key details
To prevent confusion for the reader, it's important to place graphics near the relevant point in the text when able. T/F True
Each of the following may help you evaluate a source initially, except: the quality of its cover design
The main difference between scholarly journals and popular journals is>>> ...they have different levels of complexity in conveying ideas
While facts can be verified, opinions... ...evolve from the INTERPRETATION of facts
The more radically an author's views seem to depart from others' views in the same field, the more... ...their ideas should be scrutinized
If the publisher of a source is a university press, then... ...it is likely to be scholarly
Depending on its purpose to the project, an annotated bibliography may summarize, _________ , or reflect the project's potential uses for the souce. evaluate
After reviewing the sample annotated bibliographies provided in this week's reading, it is clear that... ...they may be several paragraphs long
After reviewing the sample annotated bibliographies provided in this week's reading, it is clear that... ...all citation styles can be used for them
Created by: madison2020
 

 



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