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Accepted Practices Exchange (APEX)
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Certified Meeting Professional (CMP)
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Fbla terms
Hospitality and event management terms 22-2023
| Question | Answer |
|---|---|
| Accepted Practices Exchange (APEX) | An initiative of the meetings, conventions & exhibitions industry managed by the Event Industry Council (EIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry. |
| Certified Meeting Professional (CMP) | A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up. |
| Banquet Event Order (BEO) | A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up. |
| Conference | a participatory meeting designed for discussion, fact finding, problem solving and consultation |
| Convention | event where the primary activity of the attendees is to attend educational sessions, participate in meetings/discussions, socialize, or attend other organized events. There is a secondary exhibit component |
| Destination Management Company (DMC) | A professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics. |
| Events Industry Council (EIC) | federation of national and international organizations representing individuals, firms, or properties involved in the meetings, conventions, exhibitions, and travel and tourism industries. Formerly the Convention Liaison Council |
| Exhibition | Event at which products and services are displayed the primary activity of attendees is visiting exhibits on the show floor. These events focus primarily on business to business relationships |
| Exposition | Event at which products and services are displayed the primary activity of attendees is visiting exhibits on the show floor. These events focus primarily on business to business relationships |
| Meeting | Event where the primary activity of the attendees is to attend educational sessions, participate in meetings/discussions, socialize, or attend other organized events. There is no exhibit component to this event. |
| air lift | The capacity of airlines flying into a destination in terms of the number of flights and number of seats available |
| association | organized group of individuals and/or companies that band together to accomplish a common purpose, usually to provide for the needs of its members. It is usually a nonprofit organization |
| continuing education units/credits (CEU) | Requirement of many professional groups by which members must certify participation in formal education programs designed to maintain their level of ability beyond their original certification date. ] |
| corporation | A group of people who obtain a charter granting them (as a body) the legal power, rights, privileges, and liabilities of an individual, but are distinct from those individuals making up the group |
| Exhibition Management Companies | company or individual who designs and or builds exhibits. The EMC may also provide other services |
| gamification | The use of game thinking and game mechanics in non-game contexts to engage users in solving problems. It is often incorporated into MEEC programming |
| incentive trip | travel reward given by companies to employees to stimulate productivity |
| per diem rate | rate paid per day. Some event attendees, such as government employees, have a limited amount of money they can spend per day on food, lodging, and other expenses |
| public show | Exhibition that is open to the public, usually requiring an entrance fee. The attendees are basically defined by their interests and geographic proximity to the show location |
| sourcing | refers to a number of procurement practices aimed at finding, evaluating, and engaging suppliers of goods and services |
| sponsor | Person or company underwriting all or part of the costs of an event. Sponsors may or may not participate in any of the profit from the event |
| third parties | Intermediaries in the sales process, such as hotels.com for hotel rooms, or expedient for meeting and convention venues |
| trade show | exhibit of products or services held for members of a common or related industry that is not open to the general public |
| Certified Destination Management Executive (CDME) | an advanced educational program for veteran and career-minded DMO executives who are looking for senior-level professional development courses; main goal is to prepare senior executives and managers of DMOs for increasing change and competition |
| DestinationNEXT | designed to provide DMOs with practical actions and strategies for improving their performance and attainment of future goals; |
| Destination International (DI) | world largest resource for official destination marketing organizations DMOs dedicated to improving the effectiveness of DMOs in more than 25 countries. |
| Destination Marketing Organization (DMO) | not for profit organization charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Aka services that are provided to tourists |
| Requests for proposals (RFPs) | document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services |
| amphitheaters | outdoor facility with a flat performance area surrounded by rising rows of seats or a grassy slope that allows the audience to view the performance. The seating area is usually a semi-circular shape or adapted to the surrounding landscape |
| attrition | Difference between the actual number of sleeping rooms picked up (or food and beverage covers or revenue projections) and the number or formula agreed to in the terms of the facilities contract. |
| boardroom | room set permanently with a fixed table and suitable seating |
| break out rooms | Small function rooms set up for a group within an event as opposed to a plenary or general session. |
| clear span tents | tent that has a strong roof structure so it is possible to hang lighting from the beams by using special clamps |
| complete meeting package | An all-inclusive plan offered by conference centers; includes lodging, all meals and support services, including audio visual equipment, room rental, and so on |
| concessionaires | person or company that operates the concessions |
| conference | a participatory meeting designed for discussion, fact finding, problem solving and consultation event used by any organization to meet and exchange views, convey a message, open a debate, or give publicity to some area of opinion on a specific issue. |
| conference center | A facility that provides a dedicated environment for events, especially small events. May be certified by the International Association of Conference Centers. |
| exposition service contractors (ESC) | organizer of promoter of an exhibition responsible for the rental of space, as well as financial control and management if the exhibition. Sometimes an agent can act in this capacity |
| exhibit hall | area within a facility where the exhibition is located |
| frame tent | Tent that is set up on the grass. It is one of the simplest of all meeting venues and requires little advance planning beyond making sure the tent rental people can get set up in time. also called an open sided tent |
| hotel | A type of accommodation where one pays for the service |
| international association of conference centers (IACC) | Association in which member facilities must meet a list of over 30 criteria to be considered an approved conference center |
| local event | Event, such as a graduation ceremony or a local festival, that draws its audience primarily from the local market. Typically 80% of attendees reside within a 50-mile radius of the event site. |
| pole tent | a temporary fabric-covered shelter that is supported by one or more poles in the middle of the area |
| pre-function space | area adjacent to the main event location often used for receptions prior to a meal or coffee breaks during an event |
| residential | conference centers w overnight guest rooms |
| seasonality | Period of time when the demand for a certain supplier's product or service is usually high, low, or neither. |
| shoulder | beginning and ending days of a room block when fewer rooms are contracted |
| sports facilities | venues in which sporting events are held |
| stadium | Facility usually designed for baseball or football as a primary function. May be domed or open-air. Sometimes difficult to distinguish from a large arena. |
| theater | Facility with fixed seats usually on a sloped floor with site lines focused on a permanent state. Typically a Stage Box is located behind the Proscenium which contains the performance area and the Fly Loft. |
| Business-to-business (B2B) | an event at which products, services or promotional materials are displayed to attendees visiting exhibits on the show floor. These events focus primarily on B2B relationships |
| Business-to-consumer (B2C) | An event at which products, services, or promotional materials are displayed to attendees visiting exhibits on the show floor. These events focus primarily on business-to-consumer (B2C) relationships |
| hosted buyer | The business practice whereby a potential "buyer" of convention products or services has their travel expenses paid by exhibitors at a convention in return for agreeing to meet with exhibitors. |
| in-line exhibit | Exhibit space with exhibit booths on either side and back |
| island booths | Booth/stand space with aisles on all four sides. |
| multilevel exhibits | system often used by large companies to expand their exhibit space without taking up more floor space. The upper floors may be used for special purposes such as meeting areas, private demonstration areas, or hospitality stations |
| peninsula booths | Exhibit with aisles on three sides |
| public shows | Exhibition that is open to the public, usually requiring an entrance fee. The attendees are basically defined by their interests and geographic proximity to the show location. |
| Radio Frequency Identification (RFID) | tag attached to a product or device that emits a short-distance signal that allows the user to accurately track information |
| Return on Investment (ROI) | net profit divided by net worth; this financial ratio indicated the degree of profitability |
| trade fairs | international term for an exhibition |
| standard booth | one or more standard units of exhibit space; in the US a standard unit is generally known to be a 10x10 |
| DMMOS stands for | Destination Marketing and Management Organizations |
| The second most common place for a meeting (after a conference room) is a | hotel |
| The PCMA published a guide to what quality for the MEEC industry? | Ethics |
| Which gathering involves a group of participants who study under an expert or professional | Seminar |
| Exhibition Managers organize and manage trade shows | True |
| ________ meetings are different from every other type of conference | Association- they dont really hold the standards of corporation guidelines |
| The top city to host meetings in 2013 in US was | Orlando |
| The meeting space in a hotel business is often a loss leader whose primary purpose is to fill what would otherwise be empty sleeping rooms | True |
| Trade shows are exhibits of products and services that are open to the public and may ether be part of a convention or stand alone | False |
| DMOs solely book hotel rooms and convention space | False |
| Persons attending small associations with members who join for social, military, religious, and fraternal reasons tend to pay their own expenses (SMIRFS) | True |
| Which of the following is true of DMOs | DMOs work with both large and small group meetings |
| Which sector holds the most meetings | corporations |
| corridors and lobbies adjacent to meeting rooms are called | pre-function spaces |
| Which of the following does not organize a meeting | DMPs (dependent meeting planners) |
| The majority of DMOs in 2005 were: | Independent non-profit organizations |
| Many conference centers employ a pricing strategy called the complete meeting package, which essentially means that whatever the facility owns, the planner may use at no additional charge | True |
| The DI is the global trade association for official DMOs | True |
| What is the meaning of APEX | Accepted practice exchange |
| A site inspection may only be required at the beginning of the sales process | false |
| A breakout room is | a smaller room near the ballroom or a section of designated ballroom |
| Convention centers are operated by | the public and private |
| In order to represent all their constituents most DMOs have a ________ process wherein the sales contact circulates meeting specifications to possible facilities and lodging entities | "Leads" |
| Attrition penalties are | Relevant when a meeting uses less than the contracted number of sleeping room nights |
Created by:
swansoni