Why is the evaluation step an important part of the problem solving method?

To determine whether the solution was successful or if another solution would have worked better

If you develop and implement a solution to a problem, but discover your strategy did not work. What should you do next?

Evaluate the results and create a new solution.

Why is it helpful to write down a goal?

To make it seem real and attainable

What should a health care worker do if a goal fails to be accomplished?

Evaluate the goal and determine the reason for failure.

What is a good way to start meetings?

All of the above (Start on time, Review the agenda, Clarify the roles, Welcome attendees)

When is it acceptable to be dishonest in a health care facility?

It is never acceptable to be dishonest.

In what way can a health care worker demonstrate commitment?

By staying late to help a co-worker finish a difficult task

When is it acceptable to criticize cultural or religious beliefs in the workplace?

It is never acceptable to criticize cultural or religious differences.

Which of the following is the best description of how health care workers should dress?

Clean, well-fitting clothes that are appropriate for specific jobs

Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?

Comply with the rule and wear appropriate shoes.

Which of the following is true about a PPO?

The insured person does not need to choose a primary care physician to coordinate care.

What is a health insurance premium?

The amount paid by the patient to an insurance agency for an insurance policy

Why do HMOs encourage healthy lifestyle practices?

It is cheaper to prevent illness than to treat an illness.

Which of the following is true about organizational structures in healthcare facilities?

Employees must respect the roles of other team members.

What is the main type of healthcare system in the United States?

A private system funded by insurance and out-of-pocket payments

What is the reason for using systems theory to study a healthcare facility?

It helps the facility to focus on its mission.

Which of the following describes a system?

A group of individual parts that work together to form a unified whole

What is common to both a nursing home and an independent living facility?

They both care for elderly, disabled, or rehabilitation patients.

What is the purpose of the Food and Drug Administration?

Regulate food and drug products that are sold in the United States.

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iCEV Final

Question	Answer
Why is the evaluation step an important part of the problem solving method?	To determine whether the solution was successful or if another solution would have worked better
If you develop and implement a solution to a problem, but discover your strategy did not work. What should you do next?	Evaluate the results and create a new solution.
Which of the following is an example of a time management tool?	Daily planner
What is the first step in the problem solving method?	Identify the problem.
At work, if you create a time management plan to keep track of your daily tasks. Which of the following is an important technique to follow?	Prioritize tasks.
Which of the following is true?	You can learn from failures.
Which of the following is a trait that effective leaders demonstrate?	Open-minded
Why is it helpful to write down a goal?	To make it seem real and attainable
What should a health care worker do if a goal fails to be accomplished?	Evaluate the goal and determine the reason for failure.
What is a good way to start meetings?	All of the above (Start on time, Review the agenda, Clarify the roles, Welcome attendees)
Conflict resolution strategies that use a more positive approach require _____.	Compromise
What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice?	Consult the supervisor.
What is a step you can take to manage meeting time?	Ask for help managing time
Which of the following personal hygiene products is appropriate for health care workers?	Deodorant
When is it acceptable to be dishonest in a health care facility?	It is never acceptable to be dishonest.
How should health care workers keep their fingernails?	Short and rounded
In what way can a health care worker demonstrate commitment?	By staying late to help a co-worker finish a difficult task
When is it acceptable to criticize cultural or religious beliefs in the workplace?	It is never acceptable to criticize cultural or religious differences.
Which of the following is the best description of how health care workers should dress?	Clean, well-fitting clothes that are appropriate for specific jobs
How should health care workers behave during interactions with patients and co-workers?	Professionally
Which of the following demonstrates responsibility?	Admitting to a mistake
Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?	Comply with the rule and wear appropriate shoes.
Which of the following is true about a PPO?	The insured person does not need to choose a primary care physician to coordinate care.
What is a health insurance premium?	The amount paid by the patient to an insurance agency for an insurance policy
Medicaid is run by the ____ government.	State
Why do HMOs encourage healthy lifestyle practices?	It is cheaper to prevent illness than to treat an illness.
Mark's insurance pays 100% of physician visits after a deductible of $250. Mark has already paid $100 of the deductible. The next time Mark visits his physician, the physician charges $125. How much is Mark responsible for paying?	$125
Treatment in outpatient settings is an example of which of the following?	Cost containment
Why is geriatric care in high demand?	People are living longer.
Which of the following is true about organizational structures in healthcare facilities?	Employees must respect the roles of other team members.
What is the main type of healthcare system in the United States?	A private system funded by insurance and out-of-pocket payments
What is the reason for using systems theory to study a healthcare facility?	It helps the facility to focus on its mission.
Which of the following describes a system?	A group of individual parts that work together to form a unified whole
What is common to both a nursing home and an independent living facility?	They both care for elderly, disabled, or rehabilitation patients.
What is the purpose of the Food and Drug Administration?	Regulate food and drug products that are sold in the United States.
Medication management is an example of what component of the healthcare delivery system?	Services
What is the name of the world's first pandemic, which occurred during the Dark Ages?	Bubonic Plague
Who is known as the "Father of Medicine"?	Hippocrates
In ancient times, which of the following helped to slow the spread of disease?	Development of sewer systems
Which of these planes divides the body into frontal and back sections?	Frontal
Which of these directional terms refers to body parts toward the point of attachment?	Proximal
Which of these body cavities is a long, continuous cavity located on the back of the body?	Dorsal
Which of these cavities contains the lungs and heart?	Thoracic
Which of these cavities contains the brain?	Cranial
Which of these cavities contains the eye structures?	Orbital
Which of these planes is horizontal and divides the body into a top half and bottom half?	Transverse
Which of these body cavities is located on the front side of the body?	Ventral
Which of these planes is known as the midline and divides the body into equal right and left halves?	Midsagittal
The left lumbar region is found in what body cavity?	Abdominal
Which of these cavities contains the parts that form the nose?	Nasal
Which of these cavities contains the stomach?	Abdominal
What does the abbreviation Dx refer to?	Diagnosis
What does the abbreviation tab. refer to?	Tablet
Which of these abbreviations indicates twice a day?	b.i.d.
What does the prefix peri- refer to?	Surrounding
Which of these prefixes indicates against?	anti-
What does the prefix hypo- refer to?	Under
Which of these prefixes means to undo?	dis-
Which of these suffixes indicates a surgical removal?	-ectomy
What does the word root gastr refer to?	stomach
What does the word root encephal refer to?	Brain
Which of these word roots indicates bone?	oste
Which of these word roots indicates lungs?	pneum
What is the responsibility of the Occupational Safety and Health Administration?	Enforce safety and health standards in the workplace
Which of the following is NOT included in the Fair Labor Standards Act?	Dictates employers pay overtime pay for weekend hours.
What is the purpose of the Centers for Disease Control and Prevention?	Protect people from infectious, occupational, environmental, and terrorist threats
For what reason may an employer legally NOT hire an applicant?	The applicant is not a legal U.S. resident.
The Family and Medical Leave Act allows employees to take unpaid leave for which of the following reasons?	To recover from the birth of a child
In which case does the employer have just cause to fire an employee?	The employee was caught stealing medications from work.
Worker compensation laws do which of the following?	Require employers to insure employees in case they are injured at work
What are rules of proper conduct among a group of people, such as a profession?	Ethics
Liability can be defined as which of the following?	Legal responsibility for causing harm
Which of the following is TRUE of the Residents' Bill of Rights?	Promotes independence and self-determination
Which of the following is considered a civil right?	Freedom of speech
Which one of the following overrides the others?	Living will
The Omnibus Budget Reconciliation Act (OBRA) included which of the following regulations?	Residents' Bill of Rights
What are legal documents that allow people to state what medical treatments they want or do not want in the event that they are unable to make decisions or communicate?	Advance directives
Which of the following terms means releasing, transferring, or providing access to protected health information?	Disclosure
As you walk past the nurses' station, you overhear a nurse on the phone with a patient discussing the patient's medication. Which of the following describes your knowledge of the situation according to HIPAA?	Incidental disclosure
Jim is a health care worker who must call Mr. Ortiz with the results of his blood tests. When Jim calls, no one picks up the phone and the answering machine plays. What should Jim do?	Leave a message with the name of the facility he is calling from and a phone number where he can be reached.
What is the best way to dispose of confidential information in a health care facility?	Shred it.
Which of the following is a type of abuse that should be reported to the proper authorities?	All of the above (Emotional, Physical, Sexual)
Which of the following is information that is shared within a protected relationship?	Privileged communication
What is professional negligence called?	Malpractice
Intentionally touching another person without permission is called what?	Battery
What is a case in which a person is harmed because of another person's actions or failure to act called?	Tort
Which of the following is included in informed consent?	An explanation of the test and permission from the patient
Which of the following is a purpose of HIPAA?	Ensure that a patient's medical information is private
HOSA and SkillsUSA are examples of what type of organization?	Student organizations
What is an experience where you get to see first-hand "a day in the life" of someone working in a particular career called?	Job shadowing
An employer is telling a prospective employee about the expected work hours and work setting for the job. What is the employer discussing?	Working conditions
Which type of work has no pay, but offers valuable experience?	Volunteer work
Which of these career levels generally requires the least amount of training?	Aide or Assistant
An article in a professional newsletter states that the number of workers needed in the profession is expected to increase over the next five years. What is this article is discussing?	Job outlook
How is it best to start doing research about possible careers?	Reviewing published materials
What are the several jobs that act as steps along the way to a person's ultimate career goal called?	Career path
Which of these terms refers to promotions to higher-level positions in the career?	Advancement
Which of these career levels generally requires the most amount of training?	Professional
What do many health care careers require in order to ensure that workers have the vital skills and are competent?	Credentials
Which of these groups can revoke a member's license to practice?	Government agency who authorizes people to work in the career
Who is legally responsible for knowing what the state requirements are to maintain credentials for a health care career?	The worker
A student is attending the local technical college in a course of study that will take several months to two years of study. What level of education is he probably pursuing?	An Associate's Degree
Which of the following is true of health care careers?	Employees must find ways to cope with workplace stress
What is it called when a person continues to get more education to keep skills up-to-date, even after becoming employed?	Professional development
Which level of education provides experience and education while the person is performing the work?	On-the-job Training
Which type of credential involves keeping the names of people who are qualified to work in a career on an official list?	Registration
Which type of credential is usually voluntary and managed by the national professional organization for the career?	Certification
Which of these types of organizations exist to further a certain career?	Professional organizations
A worker who has skills as both a nursing assistant and a medical assistant is an example of what trend in health care careers?	Multicompetent workers
Which level of education requires four or more years of study at a college or university?	Bachelor's Degree
A group of ultrasound technicians who own and operate a prenatal ultrasound business together is an example of what trend in health care careers?	Entrepreneurship
Is a client's height considered PHI?	No
De-identification of medical records is the __________ of all identifying information.	removal
Technical safeguards of HIPAA's Security Rule are:	Technology, policies and procedures for its use that protect and control access to ePHI.
Is a client's photo considered PHI?	Yes
The goal of HIPAA is to safeguard hospitals and hospital staff from making errors in the care of a patient.	False
HIPAA stands for Health Insurance Portability and Accountability Act.	True
Administrative safeguards of HIPAA's Security Rule are:	Actions, policies, and procedures used to manage security measures.
There are 4 levels of fault for a HIPAA violation.	True
Select the definition for willful neglect.	Conscious or intentional failure to perform a duty due to negligence.
Raquel, a nurse in the neonatal unit, looked up her sister-in-laws medical history. Is this a purposeful violation?	Yes
How many people must be impacted for the Department of Health and Human Services to be notified immediately?	500
PHI is any health information regarding treatment which contains information that can __________ the client.	reasonably identify
The HITECH Act strengthens HIPAA by having __________ in privacy and security laws to assure compliance in keeping client's PHI safe and secure.	more rules and stricter penalties
HIPAA's Security Rule applies specifically to __________.	ePHI
The HITECH Act outlines the development and _______________ of Electronic Health Records in the healthcare field.	implementation
In the image of the EHR system, what button is used to lock the screen?	D. Lock screen
Which of the following is a care-related piece of information that can be found in an EHR?	Pharmacy notes
EHR stands for _______________.	Electronic Health Record
In the image of the EHR system, what tab can physicians use to submit prescription requests to pharmacies?	C. eRx
In the image of the EHR system, what tab allows you to read emails?	D. Messages
Providing better and easier accessibility to health records is a benefit of an EHR, according to the HITECH Act.	True
One of the program standards of Meaningful Use is preventing clients from participating in their own care through access to PHR systems.	False
What Act outlines the use of Electronic Health Records?	HITECH Act
In the image of the EHR system, what tab is used to make appointments for clients?	B. Schedule
An EHR system is used to create a ________ digital health record for each client.	single
In the image of the EHR system, what button can be used to input a new client into the system?	B. add patient
Meaningful Use is _______________.	a financial incentive program to encourage national use of EHR technology in order to improve client care.
PHR is ________ maintained by the ________.	Health and medical information; client
PHR stands for ________.	Personal Health Record
HIT stands for ________.	Health Information Technology
Having access to tests, labs, surgery, and x-ray results is important because it helps staff to avoid delays and costs associated with re-testing.	True
Which group regulates each of the other groups to ensure they adhere to healthcare laws?	Governmental Agencies
One way HIT affects healthcare providers is by allowing them better ________ over who has access to client information.	control
In the healthcare industry, what is HIT?	The application of technology for the purpose of storing, retrieving, and sharing healthcare information
ePrescribing helps pharmacy staff spend ________ confirming new prescriptions and refill requests.	less time
Which of the following is a benefit of HIT?	It helps avoid unnecessary tests and procedures
Referral requests are difficult to handle when communicated electronically.	False
Which group provides care such as emergency care, outpatient surgery and hospital stays?	Healthcare Facility
ePriscribing helps pharmacy staff alert physicians about possible ________.	negative drug interactions
An average normal range of less than 120 mm Hg is the standard for which blood pressure measurement?	Systolic
When taking blood pressure, how should the patient's arm be positioned?	At heart level, supported, with palm facing up
An average normal range of less than 80 mm Hg is the standard for which blood pressure measurement?	Diastolic
How is respiration measured?	The number of breaths per minute
Your patient is having difficulty breathing and has a respiration rate of 5 breaths per minute. Which of the following describes your patient?	Bradypnea
Which of the following is a sign of cyanosis?	Skin and lips turn bluish in color
Which of the following respiration rates is normal for a six-year-old girl?	20
Which range is the average resting pulse rate for adults?	60 to 100
Where is radial pulse measured?	On the underside of the patient's wrist
While counting pulse, what must you also be aware of?	The volume and rhythm of the pulse
Where is the carotid pulse site?	On the side of the patient's neck
Which of these items INCREASES a person's pulse rate?	Fever
What does temperature measure?	The balance between heat produced and heat lost
Where should the thermometer be located in the patient's mouth for an oral reading?	Under the tongue, toward the side of the mouth
Which of the following temperatures is considered febrile and would likely prompt a physician to administer fever-reducing medications?	An oral temperature of 100.5°F
Which of the following describes the correct use of a tympanic thermometer?	Use plastic covers to prevent the spread of infection.
Which of the following is true of height and weight measurements?	They can be used to monitor growth, dose medication, and order lab tests.
Which of the following describes correct technique for measuring height and weight?	Read the weight when the balance bar is centered between the upper and lower guides.
In addition to height and weight, taking infant body measurements includes which of the following?	Head circumference
Which of the following is the most important indicator of health of the body?	Pain and the patient's reaction to stimuli
Which of the following is a proper telephone greeting?	"Health Campus Cardiology department. This is Laura."
What should health care workers strive for when on the phone?	Clear voice with normal volume
What is the benefit of using SOAP notes?	Employees know where to look for information
Which of the following is NOT a standard of documentation that should be followed by health care workers?	Record information performed or observed by another health care worker.
How should subjective statements by the patient be documented?	Exact words in quotation marks
What is another term for "symptom"?	Subjective observation
Which of the following is true of patient education?	Patient questions often create patient education situations.
After entering a patient's room, what should you do first?	Introduce yourself
Which of the following is an emotion or attitude that can create a communication barrier?	Indifference
Which of the following is true of communication barriers?	When people are preoccupied with their own problems, they can miss much of the message coming from another person.
Which of the following is NOT a method that health care workers and patients can use to overcome a hearing challenge?	Look at the patient's chart when speaking
What should be done if you are concerned about a patient's ability to understand important information?	Get permission from the patient to speak with a family member.
Which of the following is a good way to respond to constructive criticism?	Show appreciation
Which of the following should be done when giving constructive criticism?	Choose words carefully
What does being sensitive to boundaries mean?	The ability to recognize the emotional and physical limits of others.
Which active listening technique involves asking questions to get a more concise explanation?	Clarification
Which of the following is a benefit of oral communication over written communication?	It provides immediate feedback.
Which is an open-ended question?	How did you fall?
In verbal communication, how is emotion expressed?	Tone of voice
Which of the following is NOT a method of nonverbal communication?	Lay terms
What does a receiver do to decode a message?	Apply their own frame of reference
Which of the following is NOT considered a sharp?	Tongue depressor
Which patients should be considered infectious?	All patients should be considered infectious
When should healthcare workers wash their hands?	Before providing care and between patients
How is a used sharp disposed of?	Drop the entire sharp into a sharps container.
How does a pathogen get spread from one person to another person?	Through a mode of transmission
What causes infectious disease?	Pathogens
When should sterile gloves be worn?	When treating an open wound
How should a sterile package be handled?	Open with ungloved hands, but be careful not to touch the inside of the package.
How must you label an autoclave package?	Items contained, the date of sterilization, and your initials
Which of the following is NOT a guideline for working in a sterile field?	Only items that become contaminated must be replaced.
Which of the following is true of autoclaving?	Items for a specific procedure are often wrapped together.
What should be done with juice that a patient in isolation did not drink?	Poured down the sink in the patient's room
Which of the following is NOT standard practice for a patient with chickenpox?	Maintain a room temperature of 90 degrees.
Which of the following is an example of an infectious disease that is also a communicable disease?	All of the above (COVID-19, Pertussis (whooping cough), Measles)
Which of the following is a droplet precaution?	Wearing a standard surgical mask
Why should transmission-based garments never be removed outside of an isolation room?	It would increase the risk of spreading infection.
How long can a single pair of gloves be used?	During care for one patient
Hand washing and routine cleaning are examples of what type of practice?	Medical asepsis
What is the best way to prevent the spread of infection?	Wash your hands.
Why is allowing complete chest recoil important when performing CPR?
How should a choking infant be positioned for back blows?	On your forearm, facing down
When does choking occur?	When the trachea is blocked
How should back blows be given?	With the heel of your free hand
What should a rescuer do if a victim becomes unconscious during abdominal thrusts?	Immediately begin CPR.
Which of the following is true when performing CPR on an unresponsive choking victim?	The mouth should be checked for the obstruction prior to rescue breaths.
How should you treat a victim with a partially blocked airway?	Encourage hard coughing.
You are alone and find a child who needs CPR. What should you do?
What compression technique should be used on an infant during CPR when there are multiple rescuers?	Two thumb-encircling hands
How do you check for responsiveness in an infant?	Tapping them on the chest
Which of the following victims needs to have their head in the neutral position when the rescuer opens their airway?	An infant victim
What is a difference between adult and pediatric CPR?	More emphasis is given to rescue breaths in pediatric CPR.
In pediatric CPR, what is the age range for a child?	Between 1 year and the onset of puberty
Which of the following victims should have their pulse taken on their brachial artery?	An infant victim
Roberta is home alone with her 2-year old son. They are playing together. Her son has a serious asthma attack and goes into cardiac arrest. What is the first step Roberta should take?	Call 911
Which victims of cardiac arrest require smaller AED pads?	Infants and children under 8 years old
When taking the pulse of a child victim you can use the _____________ artery.	Carotid and femoral
What is the ratio of chest compressions and rescue breaths during pediatric CPR when there are multiple rescuers?	15:2
How deep should compressions be during CPR on an infant?	About one and a half inches
The AED has failed to find a shockable rhythm. What is the next step?	Immediately continue CPR.
When there are two or more rescuers, what is the best guideline for chest compressions?	The two rescuers should switch every 2 minutes, or five compression cycles, to prevent fatigue.
The team leader asks you to perform a task, but you have not yet perfected the task. What action should you take?	Respond that you are not fully capable of doing the task.
An adult victim, suspected of an opioid overdose, has no pulse and is not breathing. What should be the rescuer's next step?	Provide high-quality CPR.
Chest compressions on adults should be done to what depth?	Between 2-2.4"
How can you ensure you are giving effective rescue breaths?	Observe the chest rise with each breath.
An AED arrives in the middle of performing a cycle of chest compressions. When should the AED be used?	Immediately when it arrives
Which of the following determines whether a victim should receive adult or pediatric CPR?	The victim has reached the onset of puberty.
When there are two rescuers, what should the second rescuer do if their partner is delivering a shock with a defibrillator?	Stay clear when told.
During CPR, what is the ratio of chest compressions to rescue breaths in adults?	30 compressions to 2 breaths
In adult CPR, when should the emergency response system be activated?	Before administering CPR
You are a lone rescuer who is getting tired from performing chest compressions. What action should be taken when more rescuers arrive?	Assign tasks to other rescuers and rotate compressors to avoid fatigue.
What is the rule of thumb for how long you should check for responsiveness?	Check for between 5 and 10 seconds.
When is it appropriate to place a victim in the recovery position?	When ROSC has been restored
How does defibrillation work?	It stuns the heart to stop ventricular fibrillation.
How much blood is pumped during an effective chest compression compared to a normal heartbeat?	30%
What is cardiac arrest?	When the heart stops effectively pumping blood
Which of the following is accomplished by CPR?	It circulates blood until the heart is restored to good health.
All cardiac arrest situations are shockable by an AED.	False
Which one of the following would be considered an exposure incident?	Sticking your hand with a suture needle while stitching a wound.
What is the purpose of a sharps injury log?	To record details of all exposure incidents that involve a sharp
Which health care employees are eligible for free Hepatitis B vaccination?	Those at risk of exposure to blood or bodily fluid
Which of the following must be included in an exposure control plan?	Procedure to follow after an exposure incident
In what document does a facility describe the measures being taken to reduce exposure to bloodborne pathogens at the facility?	Exposure Control Plan
Infectious materials include blood and bodily fluids, tissue and cell specimens, mucous membranes, and what?	Non-intact skin
What type of personal protective equipment should you use when helping a patient with a small cut that is not bleeding?	Gloves
James has just finished a procedure with a patient. What should he do with the disposable gown he is wearing?	Dispose of it in a biohazardous waste container
When should hands be washed when you will be wearing personal protective equipment?	Before donning and after removing equipment
Which of the following is NOT true about cleaning?	Wipe spills immediately, but wait several hours to disinfect the surface.
What type of gloves are used for most medical assistant tasks?	Non-sterile
How are contaminated gloves removed?	Turn inside out while removing and do not touch skin with outside of glove.
What should be done when a sharps container is full?	Get a new puncture-proof container to dispose of sharps
How should rescue breaths be given to patients during CPR?	Use a CPR shield
What type of personal protective equipment should you wear when helping a patient who has been shot in the thigh?	Gloves, mask, eyewear and a gown
HIV and Hepatitis are transmitted through what modes?	Blood and sexual contact
Which of the following can result in a false-negative HIV test result?	Testing before seroconversion occurs
What do unprotected sex, having multiple sexual partners, and intravenous drug use have in common?	They are high-risk activities that put you at risk of infection.
In which type of testing is a patient's name recorded with the test result?	Confidential
Which one of the following bloodborne pathogens is the most infectious?	Hepatitis B
There is a fire on the second floor of the Community Rehabilitation Center. Tanisha is trying to lead her patients to safety, but the primary exit is blocked by fire. What should Tanisha try next?	Use the secondary exit.
Symptoms of foodborne illness resemble ____.	the flu
How can you confine a fire to an area?	Close doors and windows.
What is the most common type of injury experienced by healthcare workers?	Back injury
Which of the following situations is best handled by the Fowler's bed position?	An older patient in a hospital room has respiratory problems.
In what type of setting should a healthcare worker interview a victim of an accident?	In a private, confidential setting
What should a healthcare worker do immediately after a safety violation occurs?	Report it to the supervisor.
How often should high traffic areas in a healthcare facility be cleaned?	Daily
Two major aspects of healthcare that employees are responsible for are: 1) keeping patients and themselves safe and 2) providing the proper quality of care.	True
What is the purpose of safety data sheets?	To list information such as precautions and possible hazards of a chemical
Which of the following is NOT a way to prevent foodborne illness?	Leaving cooked food at room temperature for several hours
Which of the following acronyms can help you remember what steps to take if a fire should occur in your facility?	RACE
Where should you point the nozzle of a fire extinguisher when you are putting out a fire?	The base of the fire
How long does it typically take for symptoms of foodborne illness to occur?	4 to 48 hours
At what angle should you hold utensils while feeding patients at mealtime?	90-degree angle
What is a sickness that results from eating a food that is infected with bacteria?	Foodborne illness
In what position is a patient lying on the back?	Supine
Why must proper technique be followed for a patient transfer?	To prevent injury
Always bend at your ____.	hips and knees
Why should your feet be shoulder-width apart when lifting?	Helps you maintain balance
Which muscles are the strongest in your body?	Leg muscles
During a patient transfer from bed to wheelchair, where should the wheelchair be placed?	Beside the bed and against the wall
How should employees and patients move their feet when preparing to move in a different direction?	In short pivots until they point in the direction they want to travel
What is body mechanics?	Positioning the body in ways that prevent injury
Which of the following are internal factors that affect patient safety?	All of the above (Substance abuse, Mental disabilities, Impaired vision or hearing)
Being legally responsible for causing harm is:	Liability
Which two items should be used to identify a patient?	Name and birth date
When should an incident be reported and to whom?	Immediately to a supervisor
Which of the following agencies is responsible for enforcing safety standards in the workplace?	OSHA
Which of the following agencies is responsible for protecting human health and the environment?	EPA
A stroke is the reduction or lack of blood supplied to which organ?	Brain
What should a patient who shows signs of fainting do?	Sit down and place the head between the knees
Which of the following is true of diabetes?	Diabetes is caused when the body produces too little insulin.
What does FAST stand for?	Face, Arms, Speech, Time
Which type of heart attack symptoms are chest pain, difficulty breathing, and irregular or rapid heartbeat?	Common
What is the treatment for a patient who is having a seizure?	Move harmful objects from the patient's path.
Which of the following are key locations on the body to check for frostbite?	Ears, hands, feet, and nose
Which heat-induced condition includes pale, clammy skin and excessive perspiration?	Heat exhaustion
What is the number for the Poison Control Center?	1-800-222-1222
What should you try first to remove a floating object in the eye?	Pull the upper eyelid down over the lower eyelid
Redness, oozing pus and a fever can indicate what?	A wound has become infected.
Which type of burn should you flush with cool water?	First-degree or mild second-degree
What actions can be taken to try to control or stop bleeding?	Apply pressure and elevate the injured body part
Shock occurs when organs and tissues do not receive enough oxygen and what other substance?	Blood
What is the priority in treating shock?	Controlling the cause
What should be applied to a bone or joint injury if immediate professional medical help will be unavailable for an extended amount of time?	Cold compress
What type of blood pressure reading is common if a patient is experiencing shock?	Low
Which of the following is NOT true of fractures?	All fractures cause an open wound when the bone breaks.
Which item is used to stop bleeding, prevent infection, absorb secretions, and treat pain?	Dressings
A triangular bandage is often used on which part of the body?	Head
When adjusting crutches for fit, how many inches should there be between the axillary bars and the patient's underarms?	2 inches
How should a spiral wrap be applied?	Start at the bottom of the limb and move up the limb
What should be done if a patient is conscious?	Question the patient for injuries and an account of the situation.
What is the term used for prioritizing emergency care?	Triage
On a TPR graph, what will be shown for a temperature taken orally?	A plain dot
What is the purpose of a TPR graph?	Visual diagram of patient vital signs
Which of the following is NOT an example of intake?	Crackers
What is 6:00 AM in military time?	0600
What is 38°C in Fahrenheit? Use the equation °F = (°C × 1.8) + 32.	100.4°F
A patient had three physical therapy sessions this week. The first was 15 minutes, the second was 25 minutes, and the third was 30 minutes. How much time did the patient spend in therapy this week?	1 hour, 10 minutes
What is 1:20 PM in military time?	1320
A patient weighs 154 pounds. She must receive medication in the amount of 25 mg/kg/day. How many milligrams of medication should she take each day? Remember that 1 kilogram = 2.2 pounds.	1750 mg per day
A healthcare worker is asked to infuse 500 milliliters of medication into a patient over a period of 5 hours, using a 15-drip set. What is the drip rate? Use the equation Drip Rate = Milliliters of Fluid x Drip Set / Minutes of Infusion.	25 drops per minute
A patient must take 250 milligrams of medication at lunch. The medication is available in tablets of 100 milligrams each. How many tablets should the patient take?	2 and 1/2 tablets
What is 62 inches shown in feet and inches?	5 feet and 2 inches
How is 10 ounces written using apothecary abbreviations?	oz x
How many kilograms is 1,500 grams	1.5 kilograms
How many teaspoons is 10 milliliters?	2 tsp
Which of the following proportions is parallel?	200 mg : 1 tablet :: 500 mg : X tablets
A physician saw 24 patients on Monday, 16 on Tuesday, 25 on Wednesday, 8 on Thursday, and 22 on Friday. What is the average number of patients the therapist saw each day this week?	19
You have to prepare a bleach solution and are told to use a concentration of 1:2. Which of the following shows this measurement?	1 gallon bleach and 2 gallons water
How would you write 45 in Roman numerals?	XLV
What is 12.65 + 30.75?	43.40
What is 8/24 reduced to lowest terms?	1/3
How would 12% be written as a decimal?	0.12
When should you arrive for a virtual interview?	5 minutes early
Which of the following is UNIQUE to an in-person interview?	Arrive 15 minutes early.
Which of the following is a best practice for an in-person interview?	Turn off and put away your devices.
What does the acronym STAR stand for when answering interview questions?	Situation, Task, Action, Result
Which are best practices for virtual interviews?	Test the technology and clean up your background.
What are the four basic parts of an interview?	Introduction, employer questions, candidate questions, conclusion
What kind of follow-up should you send after an interview?	A thank-you note
Which is a good example of using an action verb in a resume?	Completed a customer service certification
Which work experience is listed first on a resume?	The most recent
Which is a benefit of a professional online presence?	It makes you visible to employers searching for candidates online.
Why does an employer want to see your portfolio?
What is a resume?	A formal document that introduces your qualifications to an employer
Which of the following is a good example of an email address to use on a resume?	johnsmith57@gmail.com
Why is it important to know your "why"?	To help find a job that meets your interests and motivations
Which section of the resume should include complete sentences?
Jobs provide both personal and community benefits.	True
Which of the following should NOT be used as a professional reference?	A parent/guardian
What is the first step in the job seeking process?
If a field in an application doesn't apply to you, is it acceptable to leave it blank?	No
Which of the following is TRUE about cover letters?
Which of the following should you do when filling out an online application?	Follow all instructions.
Why is it important to know your job criteria before searching for a job?	It helps target your job search and filter the jobs you want.
What is a similarity between a cover letter and an introduction statement?	Both use formal language.
What is a tool you could use to organize your job search?	Use a notes application.
Which are sources to look for job openings?	Job-search websites, social media, and school
What is a resignation letter?	A formal letter telling the employer you are leaving your job
Why would an employer ask you to provide proof of your identity when filling out an I-9 form?	To prove that you are eligible to work in the United States
Under the Fair Labor Standards Act (FLSA), what is the minimum employment age?	14
What hormone is released when a person is stressed?	Adrenaline
Treating your patient rudely because you are mad at a coworker is an example of what type of defense mechanism?	Displacement
Which of the following is true of stress?	The way a person responds to stress determines whether the stress is positive or negative.
What is the purpose of a Snellen chart?	Measure far vision
Health care providers should be chosen according to whose needs?	The patient's needs
A patient is farsighted. This means the patient can see which of the following well?	Objects that are further away
Which type of medication requires a written authorization from a physician or dentist to a pharmacist?	Prescription
What is the purpose of a routine physical exam?	To diagnose and treat problems, immunize, order tests, and encourage healthy living
What is the body's main source of energy?	Carbohydrates
What is a therapeutic diet?	Modification of a normal diet for a health reason
What does the body use to build, maintain, and repair cells?	Proteins
Mr. Ryder is on a low-salt diet of 1500 mg or less per day. His consumption of salt for today so far is 800 mg. He would like to have an after-dinner snack. Based on the nutrition label, how much can Mr. Ryder consume without going over his daily salt in?	One serving
How do you achieve emotional wellness?	By understanding your feelings and expressing them appropriately
Holistic health care uses therapies from biomedical, complementary, and what other source?	Alternative medicine
Which of the following is true of bloodborne pathogens?	Testing is the only way to know if a patient is infected with HBV, HCV, or HIV.
What is the virus that causes AIDS?	HIV
Which organization researches, promotes, and trains professionals in complementary medical practices?	National Center for Complementary and Integrative Health
At least how much physical activity should a person get every day?	20 to 30 minutes
Which of the following is true of alternative and complementary therapies?	Complementary therapies combine alternative and biomedical therapies.
What type of wellness is acquired through good relationships with other people?	Social

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