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Ch1 Careers 1-27

QuestionAnswer
collision repair is the process of restoring a vehicle that has been damaged to its original condition by repairing both structural and cosmetic damage
technicians are skilled, knowledgeable people who know how to use specialized equipment and highly technical methods to restore collision damaged vehicles.
shop owner must be concerned with all phases of work performed.
shop supervisor is in charge of the everyday operation of the shop. This job involves communication with all personnel who contribute to the facility's success.
parts manager is in charge of ordering all parts (both new and salvaged), receiving all parts, and seeing that they are delivered to the ordering technician.
bookkeeper keeps the shop's books, prepares invoices, writes checks, pays bills, makes bank deposits, checks bank statements, and takes care of tax payments.
office manager duties include various aspects of the business such as handling letters, estimates, and receipts.
helper/ apprentice learns new jobs while assisting experienced personnel.
professional refers to the attitude, work quality, and image that a business and its workers project to customers.
collision repair is the process of restoring a vehicle that has been damaged to its original condition
collision is an impact that causes damage to the vehicle body and chassis.
total loss where repairs would be more expensive than the cost of buying another vehicle.
vehicle construction deals with how the factory manufactured the vehicle
frame is usually a high strength metal structure used to support other parts of the vehicle.
Body is a steel, aluminum, plastic, or composite skin forming the outside of the vehicle
full frame is a strong steel structure that often extends from the front to the rear of the vehicle.
unibody describes a vehicle that has the body structure welded together to form an integral frame
part/component generally refers to the smallest units on a vehicle
assembly is several parts that fit together to make up a more complex unit.
panel is a general term that refers to a large part of the body
pan often refers to a floor
chassis includes everything under the body
estimating involves analyzing damage and calculating how much it will cost to repair the vehicle.
estimator makes an appraisal of vehicle damage and determines the parts, materials, and labor needed to repair the vehicle to its original condition.
estimate/ damage appraisal is a written or printed form that explains what must be done to repair the vehicle.
manual estimating involves using an estimating sheet for writing out information about the vehicle, using crash estimating guides, and collision damage manuals to make the repair estimate.
crash estimating books contain vehicle identification information, the price of new parts, time needed to install the parts, refinishing or painting data, and other information.
Created by: abogner105
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