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CMST Test #1

QuestionAnswer
According to surveys of companies, the most important quality they look for in a job applicant is: The ability to communicate and to express ideas verbally.
The process of nature of communication means: Communicating is a process, it's ongoing.
The openness of a system is: The extent to which a system affects of is affected by outside factors
Symbols can be described as: Abstract, arbitrary, and ambiguous representations of other things.
A father tells his son, "I don't care whether you like it or not, you are going to clean your room!" The relational level of meaning is: The father has authority, and he is angry.The relational level of meaning expresses the relationship between communicators.
Helen broke her pencil figuring out the answer to one of the questions. She was embarrassed, but went up to the front of the class and asked the instructor, "May I borrow a pencil to finish the exam?" The content level of Helen's request was: "May I borrow a pencil to finish the exam?"The content level is the literal message.
The least sophisticated communication model is: The linear model.
A poster on the bulletin board inside Heiner Hall has a picture of a woman asking, "Have you paid your tuition yet?" Which is the best example of a message from that poster? "Have you paid your tuition yet?" The message is what is actually sent from a sender to a reciever.
Where is meaning located? Inside the head of the sender.
Which of the following is a major difference between meanings and messages? The message is what you say, the meaning is what is meant.
In response to a question by Jason, Paige nods her head. According to the Transactional Communication Model, what is the correct term for Paige's nod? Message.
Bart tries to conventrate during a particularily difficult lecture, but finds that he is more focused on the instructor's unique dialect and delivery style. This is an example of: Internal noise.
The physiological component of listening is: Hearing, which is the physiological activity that occurs when sound waves hit a fuctioning eardrum.
Putting together all that we have selected and organized in order to make sense of communication is known as: Interpreting.
Most experts consider the final aspect of listening to be: Remembering.
Shawn is having trouble understanding effectively in his advanced philosophy class. He listens well, but the professor presents such complicated ideas that Shawn has trouble following and retaining the lecture. Shawn is experiencing a listening obstacle: Message complexity.
When a close friend she hasn't seen in a while visits Beth in her dorm, Beth closes the door, turns off the radio and shuts the window. By doing so, Beth is reducing the potential ________ so she can effectively listen. Environmental distractions.
As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by: Prejudgement.
When Jing says to Juana that she is having a difficult time in he chemistry classs, Juana's first response is to go into an extended description of the difficulties she had in her class. By doing so, Juana is engaging in a faulty litening practice: Monopolizing.
While visiting her parents on a break from school Melinda doesn't pay attention to much of that they say. She lets it go in one ear and out the other. However, when her mother mentions a shopping spree, she listens attentively. This is an example of: Selective listening.
Before Matt ever begins to speak, Dennis assumes that Matt will say something insulting, disparaging, or disrespectful. Dennis is engaging in: Defensive listening.
Rebekah is mad at her boyfriend because she suspects him of not studying. She decides to ask him how studying went, and when he can't answer, she will let him have it. Rebekah's strategy is: Ambushing.
Preparing for a geography quiz, Brendan makes up a nonsensical statement: "No one notices the Queen not liking the pie" to help him recall the Eastern Canadian provinces: Nova Scotia, Ontario, New Brunswick, Quebec... Brendan is employing this device: Mnemonic.
Bao is a teacher. When she is talking to students one on one, she gently prods them to express themselves by saying, "tell me more", "go on", "i understand," These are examples of: Minimal encouragers.
Lemar says, "I am really bummed about not getting any job offers." His roommate Jon responds, "Sounds like youre feeling pretty low about the response so far." Jon's communication is an example of: Paraphrasing.
Which of the following is a distinctive feature of public speaking? -Greater responsibility to plan and prepare,-Less obviously interactive.
Which of the following would most likely be an example of a speech to entertain? Comedic routine
Raymond is well known as an expert on environmental policy. Thus, when he begins his presentation, listeners alread have a high opinion of his abilities. Raymond has: Initial credibility.
The function of transitions are: To connect ideas in a speech.
A good introduction does which of the following: -Gain listeners' attention.-Gives a reason for listening.-Establishes credibility.-States thesis.
A strong conclusio does which of the following: -Summarize main ideas.-Leaves listeners with a memorable final idea.
Probably one of the most widely used style of public speech delivery is: Extemporaneous delivery.
Communication anxiety: Is a detrimental level of anxiety associated with real/anticipates communication encounters.
Four methods of reducing communication apprehension include: -Systematic desensitization.-Cognitive resructuring.-Positive vizualizaton.-Skills training.
Which of the following strategies focuses on the physical effects of anxiety? Systematic desensitization.
Being aware of irrational and negative thoughts about public speaking is the first step in which of the following methods of dealing with fommunication apprehension? Cognitive restructuring.
 

 



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