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ICS100 Glossary

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Accessible Having the legally required features and/or qualities that ensure easy entrance, participation, and usability of places, programs, services, and activities by individuals with a wide variety of disabilities.
Acquisition Procedures Used to obtain resources to support operational requirements.
Agency A division of government with a specific function offering a particular kind of assistance. In the Incident Command System, agencies are defined either as jurisdictional (having statutory responsibility for incident management) or as assisting or cooperat
Agency Administrator/Executive The official responsible for administering policy for an agency or jurisdiction, having full authority for making decisions, and providing direction to the management organization for an incident.
Agency Dispatch The agency or jurisdictional facility from which resources are sent to incidents.
Agency Representative A person assigned by a primary, assisting, or cooperating Federal, State, tribal, or local government agency or private organization that has been delegated authority to make decisions affecting that agency's or organization's participation in incident ma
All-Hazards Describing an incident, natural or manmade, that warrants action to protect life, property, environment, public health or safety, and minimize disruptions of government, social, or economic activities.
Allocated Resources Resources dispatched to an incident.
Area Command An organization established to oversee the management of multiple incidents that are each being handled by a separate Incident Command System organization or to oversee the management of a very large or evolving incident that has multiple incident managem
Assessment The evaluation and interpretation of measurements and other information to provide a basis for decisionmaking.
Assigned Resources Resources checked in and assigned work tasks on an incident.
Assignments Tasks given to resources to perform within a given operational period that are based on operational objectives defined in the Incident Action Plan.
Assistant Title for subordinates of principal Command Staff positions. The title indicates a level of technical capability, qualifications, and responsibility subordinate to the primary positions. Assistants may also be assigned to unit leaders.
Assisting Agency An agency or organization providing personnel, services, or other resources to the agency with direct responsibility for incident management. See Supporting Agency.
Available Resources Resources assigned to an incident, checked in, and available for a mission assignment, normally located in a Staging Area.
Badging Based on credentialing and resource ordering, provides incident-specific credentials and can be used to limit access to various incident sites.
Base The location at which primary Logistics functions for an incident are coordinated and administered. There is only one Base per incident. (Incident name or other designator will be added to the term Base.) The Incident Command Post may be co-located with t
Branch The organizational level having functional or geographical responsibility for major aspects of incident operations. A Branch is organizationally situated between the Section Chief and the Division or Group in the Operations Section, and between the Sectio
Cache A predetermined complement of tools, equipment, and/or supplies stored in a designated location, available for incident use.
Camp A geographical site within the general incident area (separate from the Incident Base) that is equipped and staffed to provide sleeping, food, water, and sanitary services to incident personnel.
Certifying Personnel Process that entails authoritatively attesting that individuals meet professional standards for the training, experience, and performance required for key incident management functions.
Chain of Command A series of command, control, executive, or management positions in hierarchical order of authority.
Check-In Process in which all responders, regardless of agency affiliation, must report in to receive an assignment in accordance with the procedures established by the Incident Commander.
Chief The Incident Command System title for individuals responsible for management of functional Sections
Command The act of directing, ordering, or controlling by virtue of explicit statutory, regulatory, or delegated authority.
Command Staff Consists of Public Information Officer, Safety Officer, Liaison Officer, and other positions as required, who report directly to the Incident Commander. They may have an assistant or assistants, as needed.
Common Operating Picture Offers an overview of an incident thereby providing incident information enabling the Incident Commander/Unified Command and any supporting agencies and organizations to make effective, consistent, and timely decisions.
Common Terminology Normally used words and phrases-avoids the use of different words/phrases for same concepts, consistency.
Communications Process of transmission of information through verbal, written, or symbolic means.
Communications/Dispatch Center Agency or interagency dispatcher centers, 911 call centers, emergency control or command dispatch centers, or any naming convention given to the facility and staff that handles emergency calls from the public and communication with emergency management/re
Complex Two or more individual incidents located in the same general area and assigned to a single Incident Commander or to Unified Command.
Continuity of Government (COG) Activities that address the continuance of constitutional governance. COG planning aims to preserve and/or reconstitute the institution of government and ensure that a department or agency's constitutional, legislative, and/or administrative responsibilit
Continuity of Operations (COOP) Plans Planning should be instituted (including all levels of government) across the private sector and nongovernmental organizations, as appropriate, to ensure the continued performance of core capabilities and/or critical government operations during any poten
Cooperating Agency An agency supplying assistance other than direct operational or support functions or resources to the incident management effort.
Coordinate To advance systematically an analysis and exchange of information among principals who have or may have a need to know certain information to carry out specific incident management responsibilities.
Corrective Actions Implementing procedures that are based on lessons learned from actual incidents or from training and exercises.
Credentialing Providing documentation that can authenticate and verify the certification and identity of designated incident managers and emergency responders.
Critical Infrastructure Systems and assets, whether physical or virtual, so vital to the United States that the incapacity or destruction of such systems and assets would have a debilitating impact on security, national economic security, national public health or safety, or any
Delegation of Authority A statement provided to the Incident Commander by the Agency Executive delegating authority and assigning responsibility. The Delegation of Authority can include objectives, priorities, expectations, constraints, and other considerations or guidelines as
Demobilization The orderly, safe, and efficient return of an incident resource to its original location and status.
Department Operations Center (DOC) An emergency operations center (EOC) specific to a single department or agency. Its focus is on internal agency incident management and response. DOCs are often linked to and, in most cases, are physically represented in a combined agency EOC by authorize
Deputy A fully qualified individual who, in the absence of a superior, can be delegated the authority to manage a functional operation or perform a specific task. In some cases a deputy can act as relief for a superior, and therefore must be fully qualified in t
DHS Department of Homeland Security Director
Dispatch The ordered movement of a resource or resources to an assigned operational mission or an administrative move from one location to another.
Division The partition of an incident into geographical areas of operation. Divisions are established when the number of resources exceeds the manageable span of control of the Operations Chief. A Division is located within the Incident Command System organization
Emergency Any incident, whether natural or manmade, that requires responsive action to protect life or property. Under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, an emergency means any occasion or instance for which, in the determination o
Emergency Management Assistance Compact (EMAC) A congressionally ratified organization that provides form and structure to interstate mutual aid. Through EMAC, a disaster-affected State can request and receive assistance from other member States quickly and efficiently, resolving two key issues upfron
Emergency Management/Response Personnel Includes Federal, State, territorial, tribal, substate regional, and local governments, private-sector organizations, critical infrastructure owners and operators, nongovernmental organizations, and all other organizations and individuals who assume an em
Emergency Operations Center (EOC) The physical location at which the coordination of information and resources to support incident management (on-scene operations) activities normally takes place. An EOC may be a temporary facility or may be located in a more central or permanently establ
Emergency Operations Plan The ongoing plan maintained by various jurisdictional levels for responding to a wide variety of potential hazards.
Emergency Public Information Information that is disseminated primarily in anticipation of an emergency or during an emergency. In addition to providing situational information to the public, it also frequently provides directive actions required to be taken by the general public.
Evacuation Organized, phased, and supervised withdrawal, dispersal, or removal of civilians from dangerous or potentially dangerous areas, and their reception and care in safe areas.
Event See Planned Event.
Federal Of or pertaining to the Federal Government of the United States of America.
FEMA Federal Emergency Management Agency
Field Operations Guide Durable pocket or desk guide that contains essential information required to perform specific assignments or functions.
Finance/Administration Section The Section responsible for all administrative and financial considerations surrounding an incident.
Function Refers to the five major activities in the Incident Command System
General Staff A group of incident management personnel organized according to function and reporting to the Incident Commander. The General Staff normally consists of the Operations Section Chief, Planning Section Chief, Logistics Section Chief, and Finance/Administrat
Group Established to divide the incident management structure into functional areas of operation. Groups are composed of resources assembled to perform a special function not necessarily within a single geographic division. Groups, when activated, are located b
Hazard Something that is potentially dangerous or harmful, often the root cause of an unwanted outcome.
Homeland Security Exercise and Evaluation Program (HSEEP) A capabilities- and performance-based exercise program that provides a standardized methodology and terminology for exercise design, development, conduct, evaluation, and improvement planning.
HSPD-5 Homeland Security Presidential Directive 5, "Management of Domestic Incidents" HSPD-7
Incident An occurrence or event, natural or manmade, that requires a response to protect life or property. Incidents can, for example, include major disasters, emergencies, terrorist attacks, terrorist threats, civil unrest, wildland and urban fires, floods, hazar
Incident Action Plan (IAP) An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. It may also include attachments that provide direction and importan
Incident Command Responsible for overall management of the incident and consists of the Incident Commander, either single or unified command, and any assigned supporting staff.
Incident Commander (IC) The individual responsible for all incident activities, including the development of strategies and tactics and the ordering and the release of resources. The IC has overall authority and responsibility for conducting incident operations and is responsibl
Incident Command Post (ICP) The field location where the primary functions are performed. The ICP may be co-located with the incident base or other incident facilities.
Incident Command System (ICS) A standardized on-scene emergency management construct specifically designed to provide for the adoption of an integrated organizational structure that reflects the complexity and demands of single or multiple incidents, without being hindered by jurisdic
Incident Management The broad spectrum of activities and organizations providing effective and efficient operations, coordination, and support applied at all levels of government, utilizing both governmental and nongovernmental resources to plan for, respond to, and recover
Incident Management Team (IMT) An Incident Commander and the appropriate Command and General Staff personnel assigned to an incident. IMTs are generally grouped in five types. Types I and II are national teams, Type III are State or regional, Type IV are discipline or large jurisdict
Incident Objectives Statements of guidance and direction needed to select appropriate strategy(s) and the tactical direction of resources. Incident objectives are based on realistic expectations of what can be accomplished when all allocated resources have been effectively d
Information Management The collection, organization, and control over the structure, processing, and delivery of information from one or more sources and distribution to one or more audiences who have a stake in that information.
Initial Actions The actions taken by those responders first to arrive at an incident site.
Initial Response Resources initially committed to an incident.
Intelligence/Investigations Different from operational and situational intelligence gathered and reported by the Planning Section. Intelligence/Investigations gathered within the Intelligence/ Investigations function is information that either leads to the detection, prevention, app
Interoperability The ability of emergency management/response personnel to interact and work well together. In the context of technology, interoperability is also defined as the emergency communications system that should be the same or linked to the same system that the
Job Aid Checklist or other visual aid intended to ensure that specific steps of completing a task or assignment are accomplished.
Joint Field Office (JFO) A temporary Federal facility established locally to provide a central point for Federal, State, tribal, and local executives with responsibility for incident oversight, direction, and/or assistance to effectively coordinate protection, prevention, prepare
Joint Information Center (JIC) A facility established to coordinate all incident-related public information activities. It is the central point of contact for all news media. Public information officials from all participating agencies should co-locate at the JIC.
Joint Information System (JIS) Integrates incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, accurate, accessible, timely, and complete information during crisis or incident operations. The mission of the JIS is to provide
Jurisdiction A range or sphere of authority. Public agencies have jurisdiction at an incident related to their legal responsibilities and authority. Jurisdictional authority at an incident can be political or geographical (e.g., Federal, State, tribal, and local bound
Jurisdictional Agency The agency having jurisdiction and responsibility for a specific geographical area, or a mandated function.
Key Resources Any publicly or privately controlled resources essential to the minimal operations of the economy and government.
Letter of Expectation See Delegation of Authority.
Liaison A form of communication for establishing and maintaining mutual understanding and cooperation.
Liaison Officer A member of the Command Staff responsible for coordinating with representatives from cooperating and assisting agencies or organizations.
Local Government A county, municipality, city, town, township, local public authority, school district, special district, intrastate district, council of governments (regardless of whether the council of governments is incorporated as a nonprofit corporation under State l
Logistics Providing resources and other services to support incident management.
Logistics Section The Section responsible for providing facilities, services, and material support for the incident.
Management by Objectives A management approach that involves a five-step process for achieving the incident goal. The Management by Objectives approach includes the following
Managers Individuals within Incident Command System organizational Units that are assigned specific managerial responsibilities (e.g., Staging Area Manager or Camp Manager).
Metrics Measurable standards that are useful in describing a resource's capability.
Mitigation Provides a critical foundation in the effort to reduce the loss of life and property from natural and/or manmade disasters by avoiding or lessening the impact of a disaster and providing value to the public by creating safer communities. Mitigation seeks
Mobilization The process and procedures used by all organizations-Federal, State, tribal, and local-for activating, assembling, and transporting all resources that have been requested to respond to or support an incident.
Mobilization Guide Reference document used by organizations outlining agreements, processes, and procedures used by all participating agencies/organizations for activating, assembling, and transporting resources.
Multiagency Coordination (MAC) Group Typically, administrators/executives, or their appointed representatives, who are authorized to commit agency resources and funds, are brought together and form MAC Groups. MAC Groups may also be known as multiagency committees, emergency management commi
Multiagency Coordination System(s) (MACS) Multiagency coordination systems provide the architecture to support coordination for incident prioritization, critical resource allocation, communications systems integration, and information coordination. The elements of multiagency coordination systems
Multijurisdictional Incident An incident requiring action from multiple agencies that each have jurisdiction to manage certain aspects of an incident. In the Incident Command System, these incidents will be managed under Unified Command.
Mutual Aid and Assistance Agreement Written or oral agreement between and among agencies/organizations and/or jurisdictions that provides a mechanism to quickly obtain emergency assistance in the form of personnel, equipment, materials, and other associated services. The primary objective i
National Of a nationwide character, including the Federal, State, tribal, and local aspects of governance and policy.
National Incident Management System (NIMS) Provides a systematic, proactive approach guiding government agencies at all levels, the private sector, and nongovernmental organizations to work seamlessly to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents, regardl
National Infrastructure Protection Plan (NIPP) Provides a coordinated approach to critical infrastructure and key resources protection roles and responsibilities for Federal, State, tribal, local, and private-sector security partners. The NIPP sets national priorities, goals, and requirements for effe
National Integration Center (NIC) Incident Management Systems Integration Division Established by the Secretary of Homeland Security to provide strategic direction for and oversight of NIMS by supporting both routine maintenance and the continuous refinement of the system and its components over the long term. The Center oversees all as
National Planning Scenarios Planning tools that represent a minimum number of credible scenarios depicting the range of potential terrorist attacks and natural disasters and related impacts facing our Nation. They form a basis for coordinated Federal planning, training, and exercise
National Preparedness Guidelines Guidance that establishes a vision for national preparedness and provides a systematic approach for prioritizing preparedness efforts across the Nation. These Guidelines focus policy, planning, and investments at all levels of government and the private s
National Preparedness Vision Provides a concise statement of the core preparedness goal for the Nation.
National Response Framework (NRF) Guides how the Nation conducts all-hazards response. The Framework documents the key response principles, roles, and structures that organize national response. It describes how communities, States, the Federal Government, and privatesector and nongovernm
NFPA National Fire Protection Association Nongovernmental Organization (NGO)
Officer The ICS title for the personnel responsible for the Command Staff positions of Safety, Liaison, and Public Information.
Operational Period The time scheduled for executing a given set of operation actions, as specified in the Incident Action Plan. Operational periods can be of various lengths, although usually they last 12-24 hours.
Operations Section The Section responsible for all tactical incident operations and implementation of the Incident Action Plan. In the Incident Command System, it normally includes subordinate Branches, Divisions, and/or Groups.
Organization Any association or group of persons with like objectives. Examples include, but are not limited to, governmental departments and agencies, private-sector organizations, and nongovernmental organizations.
Personal Responsibility All responders are expected to use good judgment and be accountable for their actions.
Personnel Accountability The ability to account for the location and welfare of incident personnel. It is accomplished when supervisors ensure that Incident Command System principles and processes are functional and that personnel are working within established incident managemen
Plain Language Communication that can be understood by the intended audience and meets the purpose of the communicator. For the purposes of NIMS, plain language is designed to eliminate or limit the use of codes and acronyms, as appropriate, during incident response inv
Planned Event A planned, nonemergency activity (e.g., sporting event, concert, parade, etc.).
Planning Meeting A meeting held as needed before and throughout the duration of an incident to select specific strategies and tactics for incident control operations and for service and support planning. For larger incidents, the Planning Meeting is a major element in the
Planning Section The Section responsible for the collection, evaluation, and dissemination of operational information related to the incident, and for the preparation and documentation of the Incident Action Plan. This Section also maintains information on the current and
Pre-Positioned Resources Resources moved to an area near the expected incident site in response to anticipated resource needs.
Preparedness Actions that involve a combination of planning, resources, training, exercising, and organizing to build, sustain, and improve operational capabilities. Preparedness is the process of identifying the personnel, training, and equipment needed for a wide ra
Preparedness Organizations The groups that provide coordination for emergency management and incident response activities before a potential incident. These organizations range from groups of individuals to small committees to large standing organizations that represent a wide vari
Prevention Actions to avoid an incident or to intervene to stop an incident from occurring. Prevention involves actions to protect lives and property. It involves applying intelligence and other information to a range of activities that may include such countermeas
Private Sector Organizations and entities that are not part of any governmental structure. The private sector includes for-profit and not-for-profit organizations, formal and informal structures, commerce, and industry.
Protocols Sets of established guidelines for actions (which may be designated by individuals, teams, functions, or capabilities) under various specified conditions.
Public Information Processes, procedures, and systems for communicating timely, accurate, accessible information on the incident's cause, size, and current situation; resources committed; and other matters of general interest to the public, responders, and additional stakeh
Public Information Officer (PIO) A member of the Command Staff responsible for interfacing with the public and media and/or with other agencies with incident-related information requirements.
Publications Management Subsystem used to manage the development, publication control, publication supply, and distribution of NIMS materials.
Recovery The development, coordination, and execution of service- and site-restoration plans; the reconstitution of government operations and services; individual, private-sector, nongovernmental, and public-assistance programs to provide housing and to promote re
Recovery Plan A plan developed to restore the affected area or community.
Reimbursement Mechanism used to recoup funds expended for incident-specific activities.
Resource Management Efficient emergency management and incident response requires a system for identifying available resources at all jurisdictional levels to enable timely and unimpeded access to resources needed to prepare for, respond to, or recover from an incident. Reso
Resource Tracking A standardized, integrated process conducted prior to, during, and after an incident by all emergency management/response personnel and their associated organizations.
Resources Personnel and major items of equipment, supplies, and facilities available or potentially available for assignment to incident operations and for which status is maintained. Resources are described by kind and type and may be used in operational support o
Response Immediate actions to save lives, protect property and the environment, and meet basic human needs. Response also includes the execution of emergency plans and actions to support short-term recovery.
Retrograde To return resources back to their original location.
Safety Officer A member of the Command Staff responsible for monitoring incident operations and advising the Incident Commander on all matters relating to operational safety, including the health and safety of emergency responder personnel.
Section The organizational level having responsibility for a major functional area of incident management (e.g., Operations, Planning, Logistics, Finance/Administration, and Intelligence/Investigations (if established)). The Section is organizationally situated b
Single Resource Individual personnel, supplies, and equipment items, and the operators associated with them.
Situation Report Document that often contains confirmed or verified information regarding the specific details relating to an incident.
Span of Control The number of resources for which a supervisor is responsible, usually expressed as the ratio of supervisors to individuals. (Under NIMS, an appropriate span of control is between 1:3 and 1:7, with optimal being 1:5.) Special Needs Population
Staging Area Established for the temporary location of available resources. A Staging Area can be any location in which personnel, supplies, and equipment can be temporarily housed or parked while awaiting operational assignment.
Standard Operating Guidelines A set of instructions having the force of a directive, covering those features of operations which lend themselves to a definite or standardized procedure without loss of effectiveness.
Standard Operating Procedure (SOP) Complete reference document or an operations manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or a number of interrelated functions in a uniform manner.
State When capitalized, refers to any State of the United States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, American Samoa, the Commonwealth of the Northern Mariana Islands, and any possession of the United States. See
Status Report Relays information specifically related to the status of resources (e.g., the availability or assignment of resources).
Strategy The general plan or direction selected to accomplish incident objectives.
Strike Team A set number of resources of the same kind and type that have an established minimum number of personnel, common communications, and a leader.
Substate Region A grouping of jurisdictions, counties, and/or localities within a State brought together for specified purposes (e.g., homeland security, education, public health), usually containing a governance structure.
Supervisor The Incident Command System title for an individual responsible for a Division or Group.
Supporting Agency An agency that provides support and/or resource assistance to another agency. See Assisting Agency.
Supporting Technology Any technology that may be used to support NIMS. These technologies include orthophoto mapping, remote automatic weather stations, infrared technology, and communications.
System An integrated combination of people, property, environment, and processes that work in a coordinated manner to achieve a specific desired output under specific conditions.
Tactics Deploying and directing resources on an incident to accomplish the objectives designated by the strategy.
Target Capabilities List Defines specific capabilities that all levels of government should possess in order to respond effectively to incidents.
Task Force Any combination of resources assembled to support a specific mission or operational need. All resource elements within a Task Force must have common communications and a designated leader.
Technical Assistance Support provided to State, tribal, and local jurisdictions when they have the resources but lack the complete knowledge and skills needed to perform a required activity (such as mobile-home park design or hazardous material assessments).
Technical Specialist Individual with special skills that can be used anywhere within the Incident Command System organization. No minimum qualifications are prescribed, as technical specialists normally perform the same duties during an incident that they perform in their eve
Technology Standards Standards for key systems may be required to facilitate the interoperability and compatibility of major systems across jurisdictional, geographic, and functional lines.
Technology Support Facilitates incident operations and sustains the research and development programs that underpin the long-term investment in the Nation's future incident management capabilities.
Terrorism Under the Homeland Security Act of 2002, terrorism is defined as activity that involves an act dangerous to human life or potentially destructive of critical infrastructure or key resources; is a violation of the criminal laws of the United States or of a
Threat An indication of possible violence, harm, or danger.
Tools Those instruments and capabilities that allow for the professional performance of tasks, such as information systems, agreements, doctrine, capabilities, and legislative authorities.
Tracking and Reporting Resources A standardized, integrated process conducted throughout the duration of an incident. This process provides incident managers with a clear picture of where resources are located; helps staff prepare to receive resources; protects the safety of personnel an
Tribal Referring to any Indian tribe, band, nation, or other organized group or community, including any Alaskan Native Village as defined in or established pursuant to the Alaskan Native Claims Settlement Act (85 Stat. 688) [43 U.S.C.A. and 1601 et seq.], that
Type An Incident Command System resource classification that refers to capability. Type 1 is generally considered to be more capable than Types 2, 3, or 4, respectively, because of size, power, capacity, or (in the case of incident management teams) experience
Typing Resources Resources are organized by category, kind, and type, including size, capacity, capability, skill, and other characteristics. This makes the resource ordering and dispatch process within and across organizations and agencies, and between governmental and n
Unified Approach A major objective of preparedness efforts is to ensure mission integration and interoperability when responding to emerging crises that cross functional and jurisdictional lines, as well as between public and private organizations.
Unified Area Command Command system established when incidents under an Area Command are multijurisdictional. See Area Command.
Unified Command (UC) An Incident Command System application used when more than one agency has incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated members of the UC, often the senior person from agencies and/or
Universal Task List A menu of unique tasks that link strategies to prevention, protection, response, and recovery tasks for the major events represented by the National Planning Scenarios. It provides a common vocabulary of critical tasks that support development of essenti
Unit The organizational element with functional responsibility for a specific incident Planning, Logistics, or Finance/Administration activity.
Unit Leader The individual in charge of managing Units within an Incident Command System (ICS) functional section. The Unit can be staffed by a number of support personnel providing a wide range of services. Some of the support positions are preestablished within ICS
Unity of Command Principle of management stating that each individual involved in incident operations will be assigned to only one supervisor.
Vital Records The essential agency records that are needed to meet operational responsibilities under national security emergencies or other emergency or disaster conditions (emergency operating records), or to protect the legal and financial rights of the Government a
Volunteer For the purposes of NIMS, any individual accepted to perform services by the lead agency (which has authority to accept volunteer services) when the individual performs services without promise, expectation, or receipt of compensation for services perform
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