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1.05 Key Terms
Question | Answer |
---|---|
Authority | The formally granted influence of an individual to make decisions, pursue goals, and obtain the resources necessary to support those goals and decisions. |
Chain of Command | The flow of authority within an organization; also called line of command |
Communication | An exchange of information in which the words and gestures are understood in the same way by both the listener and the speaker |
Delegation | Assigning tasks to subordinates |
Division of Labor | Dividing a large job into units, or job tasks, and assigning an individual to do each of the tasks. |
Divisional Structure | An organizational design in which the firm is broken down into units according to factors such as product, process, territory, customer type, etc. |
Functional Structure | An organizational design in which the firm is broken into traditional departments, each with its own set of responsibilities and activities |
Innovation | The creation or discovery of something new, such as a new product, strategy, or process |
Job Specialization | Becoming an expert in a specific work task |
Lateral Relations | The amount of teamwork included in an organizational design |
Line Authority | Formal. direct authority that affects a business's day to day operations |
Line of Command | See chain of command |
Matrix Structure | An organizational design that combines the traditional functional structure with the divisional structure |
Objectives | Goals to be reached |
Organizational Chart | A graphical representation of the flow of authority within an organization |
Organizational Design | The process of structuring a business's people, information, and technology to enable the business to achieve its goals and to be successful; also called organizational structure |
Organizational Structure | See organizational design |
Product Manager | An individual who monitors one or more existing products and develops new products |
Productivity | The amount of work employees perform in a given period, usually the output per hour |
Responsibility | The duty to get a job done |
Scalar Principle | Creating authority that flows in a clear, continuous line |
Span of Control | The measurement of how many workers are supervised by one manager |
Staff Authority | Advisory authority, often without the ability to enforce or take action |
Unity of Command | A principle that states that no employee should answer to no more than one supervisor at a time |