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Quick Check - Topic 7

QuestionAnswer
The outsourcing decision is really about who can do the job best. - True - False True
You work for a company located in the United States and have decided to buy customer contact center services from a company located in India. What is this is called? - Reshoring - Backshoring - In-sourcing - Offshore outsourcing Offshore outsourcing
Which of the following is another name for outsourcing? - The make-versus buy decision - Offshoring - Rightshoring - Service centering The make-versus buy decision
If the best supplier is located outside of your home country, the decision to buy overseas is known as outsourcing. - True - False False
Which of the following activities can be outsourced? - Purchasing - Payment collections - Risk management - Design of products - All of the above All of the above
Purchasing plays a key role in the make versus buy decision! Other functions that may play a role include which of the following? - Top Management - Finance/accounting - Production management - Suppliers - All of the above All of the above
Before you evaluate the make-versus-buy decision, you should first consider whether to eliminate or automate a product or process. - True - False True
What is the "who should do it" question also called? - Production planning - Geographic location - Make versus buy - Contracting Make versus buy
Which of the following are among the top three exporter countries? - Philippines - Mexico - Germany - All of the above Germany
Price is an important strategic consideration in the geographic decision-making process. - True - False False
Moving to a wholly owned subsidiary typically allows you to retain more control and reduce costs. - True - False True
Conditions might change from the time your initial offshoring decision was made. What might this require you to do? - Reassess costs - Reassess labor - Renegotiate with suppliers - Find new suppliers - All of the above All of the above
Which of the following costs are the most challenging to quantify? - Support costs - Duties - Ocean transportation - Tariffs Support costs
Created by: tgalless
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