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Business
Spec 2.5.3 (Effective Training and Recruitment)
| Question | Answer |
|---|---|
| What are the 2 main categories of training available to a business? | 1. Formal training 2. Informal training |
| What is formal training? | Training in the form of an organised training programme |
| What are the 2 methods of formal training? | 1. Face-to-face 2. Online |
| Give 2 advantages of formal training | 1. Staff feel valued, as business is investing time into them 2. Recognised qualifications can be gained |
| Give 2 disadvantages of formal training | 1. Can be expensive 2. Staff may leave to work in other organisation after qualifications are gained |
| What is face-to-face formal training? | Can be in-person training courses or coaching sessions |
| Name an advantage of face-to-face formal training | Opportunity to ask questions |
| Name a disadvantage of face-to-face formal training | Costly and time consuming to travel |
| What is online formal training? | Training on the internet using podcasts, videos, etc |
| Name an advantage of online formal training | Consistent messages given to staff |
| Name a disadvantage of online formal training | Could be boring |
| What is informal training? | Training with no formal objective to be delivered at any time |
| Name an advantage of informal training | Customised to needs of the learner |
| Name a disadvantage of informal training | Capacity for incorrect information to be conveyed |
| What is self-learning informal training? | When employees gain skills through teaching themselves |
| Name an advantage of self-learning | Takes place at time and speed convenient to learner, more likely to be remembered |
| Name a disadvantage of self-learning | Some employees could require instruction from others in order to develop |
| What is ongoing training? | Training that takes place on a regular basis to all staff |
| Name an advantage of ongoing training | Skills of all employees constantly growing |
| Name a disadvantage of ongoing training | Time consuming |
| What are the 2 methods of informal training? | 1. Self-learning 2. Ongoing training |
| Why do businesses train and develop employees? (Name 3/6) | 1. Increased motivation 2. Higher staff retention 3. Increased labour productivity 4. Production of high quality goods 5. Good customer service 6. Ability to deal with changes in technology |
Created by:
JoeMather
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