click below
click below
Normal Size Small Size show me how
Retail Management
Retail Management Weekly Quiz
Term | Definition |
---|---|
AIDA | attention, interest, desire, and action, describing the customer journey throughout the sales process. |
NAFTA | North American Free Trade Agreement (NAFTA) established a free-trade zone in North America; |
Baby Boomers | a member of the generation that was born between the end of World War II and the mid-1960s |
Business Cycle | composed of concerted cyclical upswings and downswings in the broad measures of economic activity—output, employment, income, and sales. |
Capital | the money used to build, run, or grow a business |
Complementary Goods | products that increase in value when the demand for relative products increases. |
Convergence | the trend of businesses integrating different technologies, products, and services to create a more seamless customer experience. |
Demography | characteristics of a population that businesses use to identify the product preferences and purchasing behaviors of customers. |
Direct Competition | when two or more different companies offer similar services or products and attract the same target market. |
E-business | Electronic business is any kind of business or commercial transaction that includes sharing information across the internet. |
Factors of Production | the inputs used to produce a good or service in order to produce income. |
Free Trade | goods and services can be bought and sold across international borders with little or no government tariffs, quotas, subsidies, or prohibitions to inhibit their exchange. |