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IMC Lec#1
Question | Answer |
---|---|
Marketing mix strategies that organizations develop to transfer value through exchange to their customers | Marketing |
The process that convey shared meaning between individuals, or between organizations and individuals | Communication |
Marketing Communications has become more important in recent years, as indicated by the increased marketing spend, especially in digital and reduction of television advertising. | True |
(Marketing Communication Mix) an industry used to call the attention of the public to something, typically a product or service. | Advertising |
(Marketing Communication Mix) a marketing material that retailers use in their stores to promote products, catch consumers' attention and incite them to buy. | Point of purchase communications |
(Marketing Communication Mix) any marketing that relies on direct communication or distribution to individual consumers rather than through a third party such as mass media. | Direct marketing |
(Marketing Communication Mix) a marketing activity designed to increase sales, encourage customer loyalty, or generate brand awareness. | Sales promotion |
(Marketing Communication Mix) a technique that involves face-to-face selling between a sales rep and a prospective customer. | Personal selling |
(Marketing Communication Mix) when a company pays to be associated with another company, individual, group, or event as a means of marketing its brand. | Sponsorship marketing |
(Marketing Communication Mix) a company's use of tactics and strategies that generate brand equity, build a positive image, highlight product and service launches and updates and ultimately boost sales and revenue. | Marketing public relations |
(Marketing Communication Mix) the promotion of brands to connect with potential customers using the internet and other forms of digital communication. | Digital marketing |
RISE OF DIGITAL MARKETING AND SOCIAL MEDIA: | -Earned media -Owned media -Paid media |
It is the integration of all marketing activities associated with planning, developing, implementing and evaluating brand communication programs | Integrated marketing communications |
IMC is different to traditional marketing communications that combine the various elements of the marketing communications mix | True |
It encompasses ongoing brand communication activities that speak with one voice to a number of audiences using elements of the traditional promotion mix as well as digital communications such as corporate websites and social media platforms | Integrated marketing communications |
CONCEPT: relies on delivering marketing messages SYNERGY: when marketing communications are consistent and well-coordinated | IMC |
PROCESS: requires the marketing department to profile the customer or prospect segment and then determine what types of messages and media channels will best achieve the communication objectives | IMC |
(Key features of IMC) Profile: How much of the product does the target market buy? How often do they buy? Where do they purchase? | Step 1: Start with the customer of prospect |
Somebody who a salesperson believes has a good chance of turning into a paying customers | Prospect |
(Key features of IMC) Can you consider in-app purchases a relevant contact or touchpoint? | Step 2: Use any form of relevant contact or touchpoint |
(Key features of IMC) Brand consistency | Step 3: Speak with a single voice |
(Key features of IMC) Loyalty programs and experiential marketing | Step 4: Build Relationships |
(Key features of IMC) Last step of key features | Step 5: Affect Behavior |
The Marketing Mix Matrix: | -Promotion -Product -Place -Price |
It is about Sales promotion, Advertising, Public relations, and Direct marketing. | Promotion |
It is about Features, Quality, Branding, Packaging, Services, and Warranties. | Product |
It is about Channels, Market coverage, Assortment, Location, Inventory, and Transport. | Place |
It is about Price strategy, Pricing, Allowances, Discounts, and Payment terms. | Price |
Examples of In-house agency: | BBC, Fidelity, Yellow tag, Coca Cola |
Examples of full-service agency: | Grab, Gigil, and BBDO Guerrero |
These are the copywriters, graphic artists, creative directors | Creative Services |
The unit of agency has the responsibility for selecting the most appropriate marketing communication media (press release, press conference, advertorials) | Media Services |
The specialists who examine their clients’ customers’ buying habits, purchase preferences and responsiveness | Research Service |
They act as liaisons so that the client does not need to interact directly with several different service departments and specialists | Account Management |
The key feature, benefit or image that it represents in the target audience’s collective mind. The central idea that encapsulates a brand’s meaning and distinctiveness | Positioning |
It allows marketing communications to deliver their messages more precisely and so prevent wasted coverage to consumers who do not fit the target audience profile. | Targeting |
SMART Marketing Objectives: | -Specific -Measurable -Actionable -Relevant -Time-bound |
Financial budgets are developed to achieve marketing communication objectives | Budgeting |
In selecting media, All marketing communication messages require some form of media to reach the target audience | True |
The value premium that a company generates from a product with a recognizable name, when compared to a generic equivalent. | Brand equity |
The marketing of products that are presumed to be environmentally safe. It incorporates a broad range of activities, including product modification, changes to the production process, sustainable packaging, as well as modifying advertising. | Green Marketing |