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CERTIFICATION
| Question | Answer |
|---|---|
| Two teams working through a project conflict seek a win/win solution. Which conflict strategy should they employ? Compromise/Reconcile Force/Direct Collaborate/Problem-solve Smooth/Accommodate | Collaborate/Problem-solve |
| A construction company wants to follow proper processes for projects and their documentation. Which document serves as the official authorization for a project? Statement of work WBS Project charter Project scope | Project charter |
| Which parts of a project plan are interdependent during the planning phase? (Choose three) Quality Schedule Scope Budget Acceptance | Schedule Scope Budget |
| Which adjustment to the project plan will have the best chance of putting the schedule back on track? Adding an additional team of builders to the project. Removing a task to plant a garden. | Removing a task to plant a garden. |
| What should be the first step taken to add it to the project scope? Make the change to the project scope. Do an impact analysis on the change. Send the change to the change review board. Identify a change request. | Identify a change request. |
| What is the overall purpose? To ensure a contract stayed under budget. To transition a good or service to its maintenance phase. To ensure work has been completed accurately and satisfactorily. To see if any scope changes are needed. | To ensure work has been completed accurately and satisfactorily. |
| Which project is utilizing a predictive approach? A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board. | A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board. |
| Which type of project authority is based on comprehensive respect for a manager's knowledge and leadership abilities, even if the manager is not a subject matter expert on the actual work to be done? o o o o Credibility Reverent Reward Formal | Reverent |
| In building a new kitchen for a cafeteria, a stove and the vent above the stove can be worked on simultaneously. Start-start Start-finish Finish-finish Finish-start | Finish-finish |
| For the construction of new stands inside a gymnasium, which project task is considered to be a procurement? Obtaining the wood to build the stands. Starting the bid process for a vendor to build the stands. Finalizing a contract to build the stands. | Obtaining the wood to build the stands. |
| Phase 1 Monitoring and Controlling Phase 2 Closing Phase 3 Planning Phase 4 Initiating Phase 5 Executing | Phase 1 Initiating Phase 2 Planning Phase 3 Executing Phase 4 Monitoring and Controlling Phase 5 Closing |
| A new hire is assigned to a team addressing a product backlog. A list of prioritized tasks for a sprint within a project. A list of maintenance tasks for a finished product. A list of tasks that have slipped behind schedule. | A list of prioritized tasks for a sprint within a project. |
| Which project situation best lends itself to a hybrid approach? o o o o A gym space with modular sections. A community garden. A financial software project built to regulations. A healthcare software project built to regulations. | A gym space with modular sections. |
| A software development project has had many aspects added that were not approved, nor were they presented to a change control board. Scope creep Product backlog Slipping Gold plating | Scope creep |
| A development team discovered a faster way to review code without sacrificing quality. Archive the newly discovered process for future projects. Adjust the project budget. Adjust the project scope. Adjust the project schedule. | Archive the newly discovered process for future projects. |
| Predictive - Planting seeds Adaptive - Building a new company Hybrid - Building an airplane | Predictive - Building an airplane Adaptive -Planting Seeds Hybrid - Building a new company |
| A project manager is analyzing a project plan to ensure it is accurate. Tasks that are completed on time. Tasks with no risks. Tasks that contribute toward the work that needs to be completed. Tasks that are completed within budget. | Tasks that contribute toward the work that needs to be completed. |
| A project team is struggling to stay under budget with a gymnasium build. Motivation Accommodating Authority Problem-solving | Motivation |
| The end goal. - Milestones Specific goals. - Project Purpose Significant events. - Objectives | The end goal. - Project Purpose Specific goals. - Objectives Significant events. - Milestones |
| Project team members want to know why having a change management process is important. What is the goal of the process? Preventing budget overruns. Preventing scope creep. Preventing schedule extensions. Preventing gold plating. | Preventing scope creep. |
| A project manager is told to be an active listener in order to be more successful as a manager. (Choose two) Seek to clearly understand. Help finish a thought. Listen well enough to reply. Reword to confirm understanding. | Seek to clearly understand. Reword to confirm understanding. |
| Which conflict management strategy is known to not really solve a conflict between parties? Force/direct Smooth/accommodate Withdraw/avoid Compromise/reconcil | Withdraw/avoid |
| An external vendor is attempting to sell a team member a lower-quality grade of wood to build stands inside a gymnasium. Report the situation to the project manager. Accept the discounted materials from the vendor. | Report the situation to the project manager. |
| Which communication element interferes with the effectiveness of communication? Feedback Decoder Noise Message channel | Noise |
| A project manager wants to add resources to reduce the overall time it will take to complete a project. Adding resources to tasks with no dependencies. Adding resources to tasks on the critical path. Adding resources to tasks with dependencies. | Adding resources to tasks on the critical path. |
| A new project manager wants to know the difference between quality assurance and quality control. (Choose two) The attempt to prevent defects in a product. The process by which quality is measured. The preventing of future errors in a project. | The attempt to prevent defects in a product. The attempt to prevent defects in a product. |
| Team members are inquiring as to why they need to report to their managers when tasks are finished. A task that is changed to being done concurrently with other tasks instead of sequentially with those tasks. A task completed behind schedule. | A task completed behind schedule. |
| Project team members have expressed a preference to receive communication through a news feed, such as what is found on SharePoint. Which method of communication do the members prefer? Push Pull Feedback Interactive | Pull |
| What are the main elements of a project status update? (Choose two) What is forecast to be completed in the next time period. What has been completed within a specific time period. Year-to-date statistics on all projects in progress. | What is forecast to be completed in the next time period. What has been completed within a specific time period. |
| A project manager is trying to estimate costs for a new project to develop bottles out of recycled material. What method should be utilized for this type of estimating? Parametric Top-down Bottom-up Analogous | Analogous |
| A project manager has been told by another stakeholder that a project budget must be watched closely as a project progresses. Team member Project sponsor Project manager Manager | Project sponsor |
| A project for building a new basketball court is in progress.(Choose two) The installers should look to improve the The height of the rims should be adjusted and the customer should be notified of the repair. | The installers should look to improve the installation process to avoid this error in the future. The height of the rims should be adjusted and the customer should be notified of the repair. |
| Which stakeholder has the ultimate signoff decision on a project and its deliverables? Project sponsor Project manager Team member Customer | Project sponsor |
| After the completion, team members want to know why there is a meeting to share lessons learned. Brainstorm future projects. Improve product maintenance. Improve the project's overall quality. Improve processes in future, similar projects. | Improve processes in future, similar projects. |
| Which part of a project management plan uses a Gantt Chart as a management tool? Schedule Risk Scope Budget | Schedule |
| The definition of a project's objectives is found in which project management document? Project charter Business case Procurement document Project scope | Project charter |
| A consulting firm is building an app for a company that sells various types of containers. In this project scenario, Project Manager Customer Manager Project Sponsor | Customer |
| In which phase of a project plan is a project charter created and approved? Initiating Monitoring and Controlling Executing Planning | Initiating |
| Which project document secures the services of and defines compensation for external resources? Project Scope MOU Request for Bid Contract | Contract |
| When problems arise during a project, what is the first step a project manager should take in the decision-making process? Implement a solution. Identify the problem. Generate possible solutions. Generate criteria for solutions. | Identify the problem. |
| Due to an increase in supply costs, a project manager indicates that a project is currently 5% over budget. Cut future supplies by 5%. Access money from the contingency reserve, if it is available. Cut the project scope by 5%. | Access money from the contingency reserve, if it is available. |
| Which groups of stakeholders are responsible for functional testing for products created in a project plan? (Choose two) Customers Managers Team members Project Managers | Customers Team members |
| A project team member raises an issue about quality defects in an app that is due to be released. Smooth/accommodate Withdraw/avoid Force/direct Compromise/reconcile | Force/direct |
| As part of a project management plan, which states the work done to deliver a product, service, or results? Project scope Deliverable Project charter Portfolio | Project scope |
| What aspect of a project is unique and is required to be produced to complete a process, phase, or project? Deliverable Program Milestone Task | Deliverable |
| In a WBS, which type of package is the lowest level of a work breakdown structure for which cost and duration are managed? Planning Phase Deliverable Work | Work |
| Which Code of Ethics value applies to someone who needs to make sure that companies have an equal opportunity Fairness Respect Honesty Responsiblity | Fairness |
| Which statement best describes the role of a project sponsor? A non-key stakeholder. The only stakeholder. Not a stakeholder. A key stakeholder. | A key stakeholder. |
| Which key project stakeholder has the largest role in managing expectations of other stakeholders? Project client Team leader Project manager Project sponsor | Project manager |
| Which project diagram shows the scope of a project, broken down into phases, then deliverables, and then work packages? Critical Path Gantt Chart WBS RBS | WBS |
| Which aspects are indicative of a predictive approach to project management? (Choose two) Overall risk is assessed. A critical path is established from start to finish. | Overall risk is assessed. A critical path is established from start to finish. |
| As part of a bathroom remodel a project manager notices Consult with the customer to reach a possible solution. Accept the increase in price and pass the cost onto the customer. Pause the project. Accept the delay in scope. | Consult with the customer to reach a possible solution. |
| Which stakeholders are initially responsible for reporting the completion of project tasks? Project managers Project sponsors Team members Managers | Team members |
| A project manager is tasked with building a WBS. What does a WBS contain? Statement of Work Deliverables Scope Tasks | Deliverables |
| A project manager finds for a park irrigation project the normal supplier for pipes may not have the ones needed. Another supplier has the pipes but at a higher cost. ? (Choose two) Schedule Scope Risk Budget | Risk Budget |
| As part of change management, who is responsible for implementing approved change requests? Project manager Project sponsor Team member Change control board | Project manager |
| Which types of external resources receive contracts to perform work or provide materials necessary to complete project tasks? Focus groups Team members Customers Vendors | Vendors |
| Assuming a task is on the critical path, what can change to affect the path? (Choose two) Start date Number of resources Work hours End date | Start date End date |
| In which phase of the project life cycle are business needs determined? Monitoring and Controlling Executing Planning Initiating | Initiating |
| A new project manager is trying to understand the differences between a task and similar events in a project. (Choose two) Start and end dates. A significant event in a project. Work assigned to a resource. | Start and end dates. Work assigned to a resource. |
| During a project planning session for a playground project, a group of people also want the existing blacktop to be repaved, which is not part of the original project plan. (Choose two) Schedule Scope Number of resources Quality | Schedule Scope |
| A new project manager is learning the role of documents within the planning phase. The definition of the work to be done on a project. The definition of a project's deliverables. The formal authorization for a project. | The formal authorization for a project. |
| Which roles describe a vendor within a project plan for developing a database to interact (Choose two) Internal testers for the website. A cloud hosting provider. The project sponsor. A design consultant for the website. | A cloud hosting provider. A design consultant for the website. |
| Which stakeholders make the largest contributions to ensuring the project plan objectives are met? Team members Managers Vendors Project managers | Team members |
| When the change management process results in approval of a change, what part of a project plan is always affected? Scope Quality Budget Schedule | Scope |
| In which aspect of the project life cycle does the process of verifying deliverables take place? Executing Closing Initiating Planning | Closing |
| What is the purpose of a scope statement? Provides formal authorization. Defines the work to be performed. A list of products and services to complete. The breakdown of deliverables and tasks. | Defines the work to be performed. |
| When tasks that are out of scope are added to a project, what is the end result? Scope creep Gold plating Schedule variance Cost variance | Scope creep |
| A project manager needs to conduct peer reviews with team members as part of closing a project. Which communication method should the project manager use? Feedback Pull Push Interactive | Interactive |
| What is the range of activities reported on within a status update for a project plan? An update for each project phase. Within a given time period. An update for each deliverable. An update for the entire project. | Within a given time period. |
| In a project plan to build new fences for an elementary school (Choose two) Adding a cement mixer to the existing group of cement mixers. Including more people in the project status meetings. Adding people to add bricks to fences. | Adding a cement mixer to the existing group of cement mixers. Adding people to add bricks to fences. |
| Which characteristics are common to the adaptive approach of project management? (Choose two) A set list of deliverables Scope creep Rapidly changing requirements A product backlog | Rapidly changing requirements A product backlog |
| A hybrid approach combines elements of which project approaches? (Choose two) Adaptive Agile Predictive Waterfall | Adaptive Predictive |
| Predictive - A wheelchair Adaptive - Software app Hybrid - A Logo Design | Predictive - Software App Adaptive - A Logo Design Hybrid - A Wheelchair |
| A project team member notices another member downloading confidential information to a USB drive. Confront the employee committing the potential ethics violation. Report the team member with the USB drive to the immediate manager for the team. | Report the team member with the USB drive to the immediate manager for the team. |
| A project manager is looking for ways to motivate staff, to help ensure projects are completed on time and within budget. The project manager should learn what motivates team members. The project manager should promise team members extra time off. | The project manager should learn what motivates team members. |
| A project manager is looking for a place to document objectives. In which project document should objectives be located? Project Deliverables Lessons Learned Project Charter Project Scope | Project Charter |
| A new project manager is asked to learn about procurement tasks by looking through previous projects. Tasks that obtain goods and services from external resources. Audits on current project plans. Testing tasks on projects. | Tasks that obtain goods and services from external resources. |
| During a lessons learned meeting near the end of a project. A higher project cost due to more items being delivered than promised. More deliverables than what was promised were delivered and the project scope did not change. | More deliverables than what was promised were delivered and the project scope did not change. |
| A hospital wing construction project is behind schedule. Take tasks that are normally done sequentially and do them in parallel. Reduce project scope to bring a project back on schedule. Add to the budget to bring a project back on schedule. | Take tasks that are normally done sequentially and do them in parallel. |
| Which group of stakeholders benefits the most from documenting lessons learned on a project plan? Customers Team members Project managers Project sponsors | Team members |
| A project manager tries to update a sponsor on a project's status, but the sponsor does not seem to focus on what the project manager says. Information gathering Cynical listening Offensive listening Active listening | Offensive listening |
| In which project management organization type does a project manager function more as a coordinator? Functional Strong matrix Projectized Weak matrix | Functional |
| A project manager is building a budget by estimating the cost of each task and then using that to estimate the cost of each deliverable. What kind of budgeting is occurring? Top-down Historical Parametric Bottom-up | Bottom-up |
| A team member approaches a project manager with an insistence on completing tasks in a different way than prescribed in the project plan. Compromise/reconcile Smooth/accommodate Force/direct Withdraw/avoid | Smooth/accommodate |
| A sponsor wants to see a contingency plan for a project's budget. A plan to reduce scope in case a project goes over budget. A plan to remove a project phase in case a project goes over. A percentage of the budget on top of the original budget. | A percentage of the budget on top of the original budget. |
| What is verified during the contract closing process? That deliverables have been completed accurately and satisfactorily. That the work specified in the contract was completed on time. | That deliverables have been completed accurately and satisfactorily. |
| A manager wants to move a team member from one task to another to help someone who is struggling to complete a task on time. Who has the authority to move the team member? Project manager Project sponsor Team member Manager | Project manager |
| Besides a customer, who needs to sign off on a project to indicate it is indeed completed? Manager Project sponsor Project manager Team members | Project sponsor |
| Two businesses are having conflicts over an interface design for an app. Eventually, the businesses meet and agree to implement some aspects, while each yields on others. Smooth/accommodate Force/direct Collaborate/problem-solve Compromise/reconcile | Compromise/reconcile |
| What is the main reason for archiving project documents? To comply with regulatory requirements regarding archiving project documentation. To save lessons learned in a project plan. To save time and effort on building future, similar project plans. | To save time and effort on building future, similar project plans. |
| In a project plan, what is scope variance? The amount of gold plating. The difference between planned scope and the actual scope. The amount of scope creep. The amount of schedule variance and cost variance. | The difference between planned scope and the actual scope. |
| Testers are reporting a new app is slower than the one it is replacing. The app developers should investigate the root cause of the app performing slower than anticipated. A new, faster server to host the app should be provisioned. | The app developers should investigate the root cause of the app performing slower than anticipated. |
| Win/loss-win/loss - Smooth Win-win - Compromise Loss-win - Collaborate | Win/loss-win/loss - Compromise Win-win - Collaborate Loss-win - Smooth |
| Which term best represents a significant point or event within a project? Task Milestone Deliverable Goal | Milestone |
| Metrics are used to measure which part of a project management plan? Schedule Quality Risk Cost | Quality |
| Which project management document lists identified risks and the severity of those risks? Issues log Risk report Qualitative analysis Risk register | Risk register |
| As part of a change management plan, who is responsible for approving changes to a project scope? Project manager Change control board Executive board Project sponsor | Change control board |
| Admitting - Fairness Allowing all ideas - Honesty Giving - Respect Allowing everyone - Responsibility | Admitting - Responsibility Allowing all ideas - Respect Giving - Honesty Allowing everyone - Fairness |
| Emails, phone calls, in-person meetings Formal, informal, open What is communicated and to whom Communication Methods Communication Styles Communication Types | Emails, phone calls, in-person meetings - Communication Methods Formal, informal, open - Communication Styles What is communicated and to whom - Communication Types |
Created by:
Itsrmr