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Manpower Apprentice
Manpower Apprentice - Block II
Question | Answer |
---|---|
What is an Air Force standard | A standard is the means of assigning authorized spaces to a work center so the required number of Air Force members can be employed. |
How many types of standards are there, and what are the names? | Three - Air Force Manpower Standards (AFMS), MAJCOM Standards, Single Location Standards |
Describe an Air Force Manpower Standard (AFMS) | A standard that applies to more than one major command (MAJCOM). |
What is a MAJCOM Standard? | A standard that only applies to one major command. |
Explain what a Single Location Standard is? | A standard that applies to only one function which exists at a single location. |
This type of standard is also developed when a work center is unable to use the applicable AF or MAJCOM manpower standard (i.e., they fall outside the applicability range) | Single Location Standard |
What are the four phases of manpower standard development | Study Planning, Measurement Design, Data Analysis and Computation, and Implementation. |
What happens during Study Planning | Three essential items are produced: Process Oriented Description (POD), Statement of Conditions (SOC), and Potential Workload Factors (PWLFs). |
Who is the lead during the Study Planning Phase | AFMA |
Who does AFMA help in developing PODs, SOCs, and PWLFs | The functional community the requirements are for. |
What happens during the Measurement Design phase | Manpower community determines the amount of manhours and the workload for the particular function. |
What primary measurement methods are used during the Measurement Design phase | Operational Audits (OA), Work Sampling, Time Study, Minimum Manning, or a combination of any/all of the three. |
During the Measurement Design phase of requirements determination, who does the majority of the work | Base Level MO. |
What happens during the Data Analysis and Computation phase of requirement determination | The manpower community will determine if there is a strong relationship between the manhours and the workload for the bases that were measured during the design phase. |
During which phase is the manpower table accomplished | Data Analysis and Computation. |
What does the Manpower Table (MANTAB) define | The correct grades and skill levels to accomplish their mission. |
What happens during the Implementation phase | Each MAJCOM manpower requirements section will determine for each of their bases that are under study whether they gain or lose authorizations. |
What is the purpose of a manpower standard | To determine manpower requirements and provide Congress the rationale why we need less or more funding for authorizations to accomplish our mission. |
Who are the three main bodies that are interested in the outcome of the study? | Functional, Manpower, AF Corporate |
Which step would determine the cost per POD process? | As-Is |
In which step will you find all processes laid out on a value/cost table? | Step 4 – Opportunity Research |
When is the straw man POD initially developed? | During Familiarization |
Who prices out and publishes the new manpower determinant and during what step? | AFMA – During step 7 (Implementation) |
What provides a systematic way to identify processes to improve and research methodology to search for ideas for improvement? | Opportunity Research – Step 4 |
What is the goal of Opportunity Research? | To find more effective and/or efficient ways to do business |
In which step would the Memorandum of Agreement be built? | Step 1 – Project Definition |
As a minimum, what items does a Project Plan contain? | Signed MOA, AFMA & Functional team composition, workshop dates, explanation of workload measurement techniques, timeline milestones, and Logical Requirements. |
T/F - Familiarization is one of the Seven Steps | F |
Why should you conduct familiarization? | To set the stage for success of subsequent steps. |
How many steps are there during a “work measurement”? | Seven |
What are the seven steps? | Project Definition, Plan, As-Is, Opportunity Research, To-Be, Coordinate/Approve, and Implement |
What document is developed during the project definition step? | A Memorandum of Agreement (MOA). |
A MOA defines the ______ and objective of the study. | purpose |
As-Is describes the “_____ _____” of the study effort with respect to the manpower associated with the function being reengineered. | starting point |
As-Is accomplishes the following goals: a) develops and/or refines the straw man POD; b) measures the associated As-Is required workload; c) identifies/specifies additional initiatives for staffing; and d)______. | identifies high cost/high value processes. |
Per Accomplishment Times (PATs) and Frequencies (FREQs) describe what? | PATs – How long it takes to do the process; FREQs – How often is the processes completed |
The MAF is the average number of ________ per month an assigned individual is available to perform primary duties. | man-hours |
Who develops and maintains the peacetime MAFs? | AFMA |
MAF stands for... | Man-Hour Availability Factor |
Who has approval authority for the MAF? | HQ USAF/A1MR |
When would you give credit for assumed work? | Never |
Assigned time is broken down into what two types of time? | Available and Non-available |
Available time is broken down into what two types of time? | Productive & Non-productive |
Work that is directed by MAJCOM or higer is considered what type of work? | Direct Work |
Direct Work + Indirect Work = | Productive Time |
Mission Related – Directed by MAJCOM or higher | Direct Work |
Essential to all work center functions, but not considered part of the mission | Indirect Work |
Time spent NOT doing direct or indirect work while available | Nonproductive Time |
PR | Time spent by individual to take care of personal needs |
Time spent in ready status to do work, but for which no work is available | Standby Time |
Time spent by individual doing unnecessary work or avoiding work | Idle Time |
Time spent available to come in to work if requested | On-call Time |
Work performed by one work center but credited to another’s POD | Inferred Work |
The purpose of this is to ensure effective use of AF manpower resources | Overload Factor (OLF) |
How many minutes must a work center exceed per day, per manpower requirement, above the normal workday to earn OLF consideration? | 30 minutes |
When is the OLF not used at an all civilian workcenter? | When more than six civilians are earned. |
A full description of all processes that are the responsibility of the work center | POD |
POD stands for… | Process Oriented Description |
Basic building block of a standard and is written to facilitate work center measurement, data analysis, and computations | POD |
A series of value-added, sequential steps that lead to a desired output | Process |
The POD only includes | Productive Time (direct and indirect work) |
Most flexible work measurement method | Operational Audit (OA) |
Work measurement method used to obtain per accomplishment times and activity frequencies | Operational Audit (OA) |
Work measurement that records the time a worker takes to each element of an operation | Time Study |
Used primarily to measure ops that are repetitive, of short duration, and done at one workstation | Time Study |
Work measurement needing minimum of 5 workers | Work Sampling (WS) |
Work Sampling (WS) requires at least this many days | 15 |
Work measurement used when the minimum amount of manpower is required | Minimum Manpower |
Measurement method best for: non-repetitive/irregular work; many workers in small area; many processes | Work Sampling (WS) |
Measurement that relies on judgment and experience of personnel | Technical Estimate Technique |
OA method that requires multiplication of PR&D * PAT | Good Operator Timing Technique |
Used only to obtain PAT | Good Operator Timing Technique |
Technique using past performances | Historical Records |
Freq*CF*PAT/60= | Monthly Man Hours (MMH) |
Technique used if stated in AFI, T.O., etc. | Directed Requirement |
AF Form used to report data for an Operational Audit (OA) | AF Form 1040 |
Technical Estimate Methods | Average, Weighted PAT (WPAT), 1-4-1 OMP, Crew Size |
WPAT relies on what two values | percentage and time |
Technical Estimate method used when there are varying levels of complexity | 1-4-1 |
Technical Estimate method used when more than one person required to complete a task | Crew Size |
Conversion Factor is determined by two things | frequency (daily, weekly, etc) and operating schedule |
True/False - PAT is always calculated in hours | False – always in minutes |
Ture/False – PAT (ti) represents how long it takes to perform one time | True |
True / False – Prior to measurement you should check the POD and SOC with Workcenter personnel | True |
True / False – Prior to study you should collect workload data | True |
Graphic representation of all major steps in a process | Flowchart |
WS Level I studies are measured at the _____ level. | category |
Although observed, this is not computed during work sampling | Nonproductive and Nonavailable time |
WS Level II studies are measured at the _____ level. | process |
True / False – WS study should not be more than 45 days | False – No more than 30 days |
True / False – WS study should result in a minimum of 1111 available samples | True – minimum of 1285 total samples of which 13.5% are likely to be nonavailable |
True / False – It is okay to release names of those observed during WS study | False – information is considered confidential |
Included in accounting purposes, but not calculated in WS study | Lunch, Nonproductive, Nonavailable |
Type of control charts used in sampling | Productivity & Workload Factor |
True / False – Computing man-hour population includes nonavailable time | False – It is still sampled and included in the MAF |
Three Observation Schedules | Random Location; Random/Stratified; Random |
Observation Schedule used to make sure each hour of day has equal representation | Random/Stratified |
Work measurement used primarily to measure repetitive, short duration, at on workstation operations | Time Study |
Time Study method used when you reset watch to zero using decimal minute watch | Snapback |
Time Study method used when the stopwatch runs continuously form beginning to end of process | Continuous |
The continuous method uses this style of stop watch | Decimal Hour |
True / False – A control chart shows how a process varies over time | True |
True / False – A control chart is a graph with a centerline (Mean); UCL and LCL; and Data points | True |
When a process’ data shows stability it is considered to be | in statistical control or stable |
When data points vary outside control limits it is considered to be | out of statistical control or unstable. |
A cause that is internal and difficult to determine | Common Cause |
A cause that is external and easier to find | Assignable Cause |
This relates customer requirements to actual performance | Process Capability Ratios |
True / False – Process capability ratios provide a link between control charts and manpower requirements | False – They provide a link between control charts and customer requirements |
This formula computes what: Cp= USL - LSL / 6(S) | Capability Ratio of a process |
A process is considered capable if it is | Greater or Equal to 1 |
USL – Mean / 3(S) | Center Upper Statistical Limit formula |
Mean – LSL / 3(S) | Center Lower Statistical Limit formula |
Minimum amount of manpower required to perform the work when it occurs | Minimum Manpower |
OA: Manhours = | Min Man: Numerator of the MMF |
OA: Fractional Manpower = | Min Man: MMF |
OA: Requirements = | Min Man: MM |
What is this formula for: (Days/Wk)*(Hrs/Day)*(Wks/Mo)*(DRF)*(Crew Size) / MAF*OLF | Minimum Manpower Fraction |
A constant man-hour requirement give credit for training & work outside regular work schedule | Directed Requirement Factor (DRF) |
DRF Formula | MAF / MAF-T |
Shift Profile charts show productive work as what two factors | Transferable and Non-transferable |
Work not needing to be accomplished immediately | Transferable |
Work needing to be accomplished immediately | Non-transferable |
Standby Times adjustments should be coordinated with who? | Functional OPR |
Aircrew requirements are approved by | HQ USAF/A8P |
They develop the Aircrew Composition | MAJCOM |
True / False - Aircrew requirements are calculated by this formula: (Aircrew Composition)*(Crew Ratio)*PMAI | True |