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Chp 1 Marketing
Chp 1 Marketing Practice Quiz
Question | Answer |
---|---|
Which of the follwing would a marketer use as a synonym for controllable marketing mix factors? | The Four P's |
Television shows like Touched by an Angel and Seventh Heavan are designed to appeal to families that are concerned about maintaining strong moral values. This is the ______ for the above shows. | Target Market |
Home Depot is the worlds largest home improvement retailer, catering to do-it-yourselfers, as well as home improvement, construction and buidling maintenance professionals. Who are the stakeholders in Home Depot Business? | People who own the stock, contractors/customers, employee, executive management |
The ratio of the sales revenue of the firm to the total sales revenue of all firms in the industry , including the firm itself is known as? | Market Share |
Marketing seeks to discover the needs and wants of prospective customers and satisfy them Essential to this process is the idea of exchange. To marketing peopl exchange refers to the: | Trade of things of values between buyer and seller so that each is better off after the trade |
A church has put advertisements in its bulletins to encourage members of the church to particpate in the services by reading. Jack volunteered & read during a service. He felt satisfied & felt he was contributing to church. Was this a marketing exchange? | Yes, because reading at the service was exchanged for a feeling of satisfaction |
Customer relationship managment (CRM) is most closely related to the ___ era in the U.S. business history. | Customer |
A ___ is a plan that integrates the marketing mix to provide a good, service, or idea to prospective buyers. | Marketing Program |
The value to consumers that comes from the production or alteration of a good or service constitutes ____ utility. | Form |
Today's ___ era is one in which firms seek continuously to satisfy the high expectations of customers. | Customer |