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Bus Ethics Ch 5 Voc.
Business Ethics (Ferrell) 8th Edition. Chapter 5 Vocabulary and Terms.
Question | Answer |
---|---|
ethical issue intensity | the relevance or importance of an ethical issue in the eyes of the individual, work group, and/or organization |
moral intensity | relates to a person's perception of social pressure and the harm the decision will have on others |
individual factors | gender, education, nationality, age, locus of control, external control, internal control |
locus of control | relates to individual differences in relation to a generalized belief about how one is affected by internal versus external events or reinforcements |
sense of external control | belief that one has no control over the situation and must go with the flow |
sense of internal control | belief that one controls the events in one's life by their own effort and skill, viewing themselves as masters of their destinies and trusting in their capacity to influence their environment |
organizational factors | corporate culture, ethical culture, significant others, obedience to authority |
corporate culture | set of values, norms, and artifacts, including ways of solving problems that members (employees) of an organization share |
ethical culture | reflects whether the firm has an ethical conscience |
significant others | those who have influence in a work group, including peers, managers, coworkers, and subordinates |
opportunity | describes the conditions in an organization that limit or permit ethical or unethical behavior |
immediate job context | relates to where someone works, who they work with, and the nature of the work. includes the motivational "carrots and sticks" that superiors use to influence employee behavior |
leadership | the ability or authority to guide and direct others toward achievement of a goal |
transactional leaders | attempt to create employee satisfaction through negotiating, or bartering, for desired behaviors or levels of performance |
transformational leaders | strive to raise employees' level of commitment and to foster trust and motivation. |