Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
chpt 12 vocab
| Question | Answer |
|---|---|
| Leader | A manager who earns the respect and cooperation of emloyees to effectively accomplish the organization's work |
| Leadership | The ability to influence individuals and groups to achieve organizational goals |
| Human Relations | how well people get along with each other when working together |
| Power | the ability to control behavior |
| Position Power | comes from the position the mangager holds in the organization |
| Reward Power | based on the ability to control resources, rewards, and punishments |
| Expert Power | given to people who are considered the most knowledgeable |
| Identity power | given to people because others identiry with and want to be accepted by them |
| leadership style | the general way a manager treats and directs employees |
| autocratic leader | one who gives direct about work assignments and to require other employees to perform assigned tasks |
| democratic leader | one who encourages workers to share in making decisions about work related problems |
| open leader | a manager who gives little or no direction to workers |
| situational leader | one who understands employees and job requirements and matches actions and decisions to the circumstances |
| work rules | regulations created to maintain an effective working environment in a business |
Created by:
LuisBatista
Popular Management sets