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BusManCh1-5
Question | Answer |
---|---|
What is value? | What is the monetary amount associated with how well a job, task, good, or service meets users' needs? |
What is organizing? | What is the management function of assembling and coordinating human, financial, physical, informational, and other resources needed to achieve goals? |
What is innovation? | What is the introduction of new goods and services? |
What is quality? | What is the excellence of our product (good or service)? |
What is service? | What is the speed and dependability with which an organization delivers what customers want? |
What is speed? | What is the fast and timely execution, response, and delivery of results? |
What is cost competitiveness? | What is the act of keeping costs low to achieve profits and be able to offer prices that are attractive to consumers? |
What is management? | What is the process of working with people and resources to accomplish organizational goals? |
What is planning? | What is the management function of systematically making decisions about the goals and activities that an individual, a group, a work unit, or the overall organization will pursue? |
What is leading? | What is the management function that involves the manager's efforts to stimulate high performance by employees? |
What is controlling? | What is the management function of monitoring performance and making needed changes? |
What are top-level managers? | Who are the senior executives responsible for the overall management and effectiveness of the organization? |
What are middle-level managers? | Who are the managers located in the middle layers of the organizational hierarchy, reporting to top-level executives? |
What are front-line managers? | Who are lower-level managers who supervise the operational activities of the organization? |
What is a technical skill? | What is the ability to perform a specialized task involving a particular method or process? |
What are conceptual and decision skills? | What are skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members? |
What are interpersonal and communication skills? | What are people skills or the ability to lead, motivate, and communicate effectively with others? |
What is emotional intelligence? | What are the skills of understanding yourself, managing yourself, and dealing effectively with others? |
What is social capital? | What is goodwill stemming from your social relationships? |