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Manpower 2012 Block2
Manpower 2012 Block 2 study questions
Question | Answer |
---|---|
Name the Operational Audit Measurement Techniques. | Historical Records, Directed Requirements, Good operator timing (GOT), Technical estimate (TE) |
What is the most reliable measurement technique when no directed requirement exists? | Historical Records |
Historical records are very useful when evaluating ________ ________. | work counts (frequency) |
Historical records use the ____ _____ ____ of the ___ ___ to establish frequencies or per accomplished time. | past work performance; work center |
Historical PATs are _____ derived from _____ and are not based on timing of the event. | averages; eastimates |
The PAT is always calculated in _____. | minutes |
Which measurement techniques will provide you with the frequency (fi)? | Historical Records, Directed Requirements, Technical estimate (TE) |
Which measurement techniques will provide you with the per accomplishment time (PAT)=(ti)? | Historical Records, Directed Requirements, Good operator timing (GOT), Technical estimate (TE) |
Which measurement technique captures frequencies or PATs that are required by directive or policy? | Directed Requirement |
All values obtained through ____ ____ technique take precedence over PATs and frequencies occuring in the work center. | Directed Requirement |
Good operator timing (GOT) is used to provide what measurement? | PATs (ti) only |
____ establishes time values by physicaly timing individuals accomplishing a given activity. | GOT |
What is the formula used to calculate Monthly Man-hours (MMH) | (ti*fi*CF)/60 (divide by 60 to convert minutes into hours |
When using GOT to time several qualified personnel who do the process at average pace, what skill level should they be? | five. |
What is the technique and equation used to obtain one number for several timings? | GOT; Take the mean of all timings and multiply it by the PR&D = (ti)PAT |
What technique determines the (fi) and/or (ti)for a given process step, based on an estimate made by individuals? | Technical estimate |
What technique is used for activity frequencyonly when no alternative data source is available? | Technical estimate |
What are the technical estimation methods? | average, weighted PAT (WPAT),1-4-1 (OPM),crew size |
Which technical estimate method is also called the Optomistic, Most Likely & Pessimistic (OMP) method? | 1-4-1 |
When should 1-4-1 tech. method be used? | when there are varying levels of complexity with an activity. (i.e. at best, usually and worst case) |
What two values does the tech. estimate WPAT rely on? | percentages and time |
What is the equation used for determining WPAT? | (%in decimal form)(minutes)+(%)(min)=(PAT) PAT = ti |
The 1-4-1 tech. estimate method uses ______ formula to determine (ti) for the MMH formula. | (O*1)+(M*4)+(P*1)= (ti) ti = PAT |
Define crew size | describes a number of people required to work together to accomplish a task. |
Using tech. estimate method crew size to obtain PAT requires what formula | crew size multiplied by minutes to perform task |
To determine CF you need to keep two things in mind___ ___ ___ & work center ___ __. | nautural task frequency (daily, monthly etc.)and operating schedule (i.e. 5 days per week excluding holidays.)(use table to get data) |
During Data Examination an AF Form ______ may be filled out by ________. | 1040; you |
What are the types of manpower standards? | Air Force Manpower(AFMS), MAJCOM, Single Location |
What Manpower Standard applies to the entire Air force or more than one major command (MAJCOM)? | Air Force Manpower Standard |
MAJCOM Standard applies to ______. | only one major command that has a unique mission requirement which no other MAJCOM has. |
Single Location Standard applies to __ __ __. | a unique activity at a single location, unique is defined as a population of less than seven, they are outside the applicable range; unable to use applicable AF or MAJCOM Standard. |
How many phases comprise the creation of a manpower standard? | four |
Name the phases in the creation of a manpower standard. | Study planning, measurement design, data analysis & computation, implementation |
In which phase does each MAJCOM’s A1MR section determine (gains and losses) requirements and authorization for the each of their bases? | implementation |
Data Analysis and Computation determines the ________ of a relationship between _______ and ______. | strength, manhours and workload |
In what phase do we use correlation and regression analysis to develope tools needed for creating the equation and manpower table? | data analysis and computation |
The determintion of the man-hours and the workload for the particular function is a part of which phase? | Measurement Design |
what measurement methods can be used in any combination? | operational audit, work sampling and time study |
What is created in the planning phase? Who provides the information? | POD, SOC and PLWF; functional community |
What are the 2 bottom lines to creating a manpower standard? | Determine manpower requirements and justify to congress why we need more or less funding for authorizations. (Authorization=sourced=funded) |
What is the first thing you need to accomplish when using the 7 step model? | Familiarization |
What are some steps you can perform to conduct familiarization | Review UMD, Baseline Authorized, Required, Assigned and Wartime. (Should be done ASAP) |
What information will serve as the straw man POD? (Process Oriented Description) | AFIs, AFMS reports and historical data. |
Who do you contact before performing a study, to verify it doesn’t conflict with an A-76 study? | AFMA/MAC |
What are the 7 steps of the 7 step model in order? | Project definition, Plan, As-Is, Opportunity research, To-Be, Coordinate/Approve, Implement |
What is the purpose of step 1 of the 7 step model? | Project definition:Announce Study/site visit, AFMA educates functional team on processes & functional team educates AFMA on their want/need /level of urgency. End result; Memorandum of Agreement(MOA) understood/agreed upon by AFMA and functional community |
What is the purpose of step 2 of the 7 step model? | Plan: Apply familiarization and project definition data to the MOA. Identify order of steps for timeline and identify/solicit work shop participants. |
What is the purpose of step 3 of the 7 step model? | As-Is:develop/refine strawman POD with associated frequencies/per accomplishment times (PATs), measure As-Is required workload, identifies/specifies additional staffing initiatives (changes) and identifies high-cost/high-value processes. |
What is the purpose of step 4 of the 7 step model? | Opportunity research:A systematic way to identify processes needing improvement/ research methodology to find more effective and or efficient ways to do business. |
In what step of the 7 step model will you develop “best practices” benchmark andSolicit workshop participants? | Step 4 Oppertunity research |
Step 4 Oppertunity research identifies what "target(s)"? Why? | high-cost/low-value & high-cost/high-value; to develop potential savings through cost/benefit or value/cost analysis. |
What is the purpose of step 5 of the 7 step model? | To-Be: Determine the cost savings, document deltas, determine final WLF, trial application and the development of the To-Be POD and manpower impact table. |
What is the purpose of step 6 of the 7 step model? Why? | Coordinate/Approve – Develop final report and out-brief three communities: Senior functional – “it is how they are getting their requirements” MAJCOM coordination – “to make UMD changes” Corporate structure - “money” |
What is the purpose of step 7 of the 7 step model? | Implement:Functional policy, organizational/process changes and publish determinant. Mngd by AFMA; MAJCOM chgs. UMD; AFMA conducts the final price out, provides the results to AF/A1M, finalizes the final report and publishes the new manpower determinant. |
What is the MAF? | The average number of man-hours per month an assigned individual is available to perform primary duties. HQ USAF/A1MR approves the peacetime (40hrs) and wartime (E60/S70hrs) MAFs that are developed by AFMA. (E-Emergency/S-Surge) |
Who develops peacetime and wartime MAF’s? | AFMA |
Who approves peacetime and wartime MAF’s? | HQ USAF/A1MR |
What does assigned time equal? | Available time plus non-available time |
Work that must be done to accomplish the mission and is directed by MAJCOM or higher is considered ________. | direct work |
What is work that is essential to all work center functions, but is NOT considered part of the mission? (i.e. Performance appraisals, cleaning, obtaining supplies and supervisory functions.) | indirect work |
What 2 categories of nonproductive time do you not give credit for? | Idle time and On-call time |
What is Work that is performed by one work center BUT CREDITED TO ANOTHER work center’s POD? | inferred work |
Do you credit Assumed work? | No man-hour credit is given |
When do you not round up on a manpower requirement? | When no overload factor is used round normally |
What is the equation to determine requirements? | total monthly man-hours/(man-hour availability factor)(overload factor) |
What is a POD? | Position oriented description is a full description of all processes that the responsibility of the work center. It is the basic building block of a standard. (a process is a series of value-added, sequential steps that lead to a desired output.) |
What is included in a POD? | Only productive time (direct and indirect work) |
How is the process title written? | In noun form or an adjective followed by a noun form |
How is the step title written? | In single unit form with verbs in third person singular (pumps gas) |
What is the purpose of a SOC? (Statement of conditions) | A narrative description used to communicate environmental conditions, travel distances, standards of living and initiatives (changes) allowed in the standard. |
In which phase is the SOC developed? | Phase 1 Study Planning |
What are the 3 types of SOC’s? | conditions, physical conditions and directed performance standards. |
What is required to develop a PWLF? (Potential workload factors) | If a function CANNOT control the work unit quantity or volume then it CAN be a Potential workload factor. (If the function CAN control the work unit quality/volume it CANNOT be a PWLF.) |
What variable is man-hours dependent on? (it causes a work center’s man-hours to increase or decrease) | workload factors |
Where do you begin to ID a PWLF? & What is PWLF? | Phase 1 Study planning, potential work load factor |
What characteristics are required of a WLF? | Reliability and Predictability |
Which WLF characteristic is more important? | Reliability is the most important |
What 2 things are required to perform an OA? | Per accomplishment times (ti) and activity frequencies (fi) |