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MKTG 494 - Chapter 9

Exam 2

QuestionAnswer
brand a product or service whose dimensions differentiate it in some way from other products or services designed to satisfy the same need.
brand promise marketer’s vision of what the brand must be and do for consumers
Brand Dynamics Pyramid (5) Presence (do I know about it?), relevance, performance, advantage (does it offer something better than others?), bonding (nothing beats it.)
brand elements trademarkable devices that identity and differentiate a brand (IE. Nike swoosh logo, “just do it”)
6 main criteria for brand elements memorable, meaningful, likeable, transferable, adaptable, protectable
brand contact any information-bearing experience, whether positive or negative, a customer or prospect has with the brand, product category, or market that relates to the market’s product or service
3 themes for designing holistic marketing activities Personalization, integration marketing (mixing and matching marketing activities to maximize individual and collective efforts), internalization (activities and processes that help to inform and inspire employees)
branding strategy reflects number and nature of both common and distinctive brand elements it applies to the products it sells.
brand extension uses an established brand to introduce a new product
subbrand combine a new brand with existing brand
line extension parent brand covers a new product within a product category it currently serves (IE. Dannon yogurt…fruit on the bottom, fruit blends, etc.)
brand line all products sold under a particular brand
branded variants specific brand lines supplied to specific retailers or distribution channels (IE. Valentino may have different designs and lines to different department stores)
brand portfolio set of all brand and brand lines in a particular firm offers for sale in a category or market segment
flankers brands positioned with respect to competitors’ brands so more important and profitable flagship brands can retain desired position
cash cows brands may be kept despite dwindling sales because they still manage to hold on to enough customers and maintain their profitability with virtually no marketing support.
Created by: lucynguyen08
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