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MOB Chapter 12 Vocab
| Question | Answer |
|---|---|
| The arousal, direction, and persistence of behavior. | Motivation |
| The satisfaction received in the process of performing an action. | Intrinsic Reward |
| A reward given by another person. | Extrinsic Reward |
| A group of theories that emphasize the needs that motivate people. | Content Theories |
| A content theory that proposes that people are motivated by five categories of needs--physiological, safety, belongingness, esteem, and self-actualization--that exist in a hierarchical order. | Hierarchy of Needs Theory |
| A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth. | ERG Theory |
| The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need. | Frustration-regression Principle |
| Factors that involve the presence or absence of job dissatisfiers, including working conditions, pay, company policies, and interpersonal relationships. | Hygiene factors |
| Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, responsibility, and opportunity for growth. | Motivators |
| A group of theories that explain how employees select behaviors with which to meet their needs and determine whether their choices were successful. | Process Theories |
| A motivation theory in which specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement. | Goal-setting Theory |
| A process theory that focuses on individuals' perceptions of how fairly they are treated relative to others. | Equity Theory |
| A situation that exists when the ratio of one person's outcomes to inputs equals that of another's. | Equity |
| A process theory that proposes that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards. | Expectancy Theory |
| Expectancy that putting effort into a given task will lead to high performance. | E -> P Expectancy |
| Expectancy that successful performance of a task will lead to the desired outcome. | P -> O Expectancy |
| The value or attraction an individual has for an outcome. | Valence |
| A motivation theory based on the relationship between a given behavior and its consequences. | Reinforcement Theory |
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AbbyP
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