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Chp. 11 Marketing
Question | Answer |
---|---|
Retailing | All activities involved in selling goods or services directly to final consumers for their personal, nonbusiness use. |
Retailer | A business whose sales come prmarily from retailing. |
Specialty store | A retail store that carries a narrow product line with a deep assortment within that line. |
Department store | A retail organization that carries a wide variety of product lines-each line is operated as a seperate department managed by specialist buyers or merchandisers. |
Supermarket | A large, low-cost, low-margin, high-volume, self-service store that carries a wide variety of grocery and household products. |
Convenience store | A small store, located near a residential area, that is open long hours seven days a week and carries a limited line of high-turnover convenience goods. |
Superstore | A store much larger than a regular supermarket that offers a large assortment of routinely purchased food products, nonfood items, and services. |
Category killer | giant specialty store that carries a very deep assortment of a particular line and is staffed by knowledgeable employees. |
Service retailer | A retailer whose product line is actually a service, including hotels, airlines, banks, colleges, and many others. |
Discount store | A retail operation that sells standard merchandise at lower prices by accepting lower margins and selling at higher volume. |
Warehouse club | Off-price retailer that sells a limited selection of brand name grocery items, appliances, clothing, and a hodgepodge of other goods at deep discounts to members who annual membership fees. |
Chain stores | Two or more outlets that are commonly owned and controlled. |
Franchise | A contractual association between a manufacturer, wholesaler, or service organization and independent businesspeople who buy the rights to own and operate one or more units in the franchise system. |
Shopping center | A group of retail businesses planned, developed, owned, and managed as a unit. |
Wheel-of-retailing concept | A concept that states that new types of retailers usually begin as low-margin, low-price, low-status operations but later evolve into higher-priced, higher-service operations, eventually becoming like the conventional retailers they replaced. |
Wholesaling | All activities involved in selling goods and services to those buying for resale or business use. |
Wholesaler | A firm engaged primarily in wholesaling activities. |
Merchant wholesaler | Independently owned business that takes title to the merchandise it handles. |
Broker | A wholesaler who does not take title to goods and whose function is to bring buyers and sellers together and assist in negotiation. |
Agent | A wholesaler who represents buyers or sellers on a relatively permanent basis, performs only a few functions, and does not take title to goods. |