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FCSDIB-Ch 17 Matching
observational research
data collection by watching and recording shopping behaviors
focus group
a directed discussion with 8 to 12 people
qualitative research
using open-ended interview questions to obtain comments from customers about their attitudes and behaviors
marketing research
the orderly collection and analysis of data in order to obtain information about a specific marketing concern
international product
a customized product adapted to culture, tastes, and social trends of a country
brand
a name, symbol, or design that identifies a product
quantitative research
large scale surveys that collect numeric data used to study consumers
test market
an experimental research study that measures the likely success of a new good or service
global product
standardized item offered in the same form in all countries in which it is sold
product life cycle (PLC)
the stages a good or service goes through from the time it is introduced until it is taken off the market
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