| Term | Definition |
| BENEFITS OF ENGAGING TEAM FOR PROBLEM-SOLVING | - CONSENSUS FROM ALL
- BROAD KNOWLEDGE BASE
- PRACTICAL SOLUTIONS
- PEOPLE WORK HARD TO PRODUCE GOOD IDEAS
- ASKING FOR HELP SHOWS CONFIDENCE |
| CAUTIONS OF ENGAGING TEAM FOR PROBLEM-SOLVING | - MUST SOLVE REAL PROBLEMS
- MAY CAUSE POOR TEAM COHESION
- BE CAREFUL W/ TEAM & PROJECT CHANGES
- BE SURE TO FOLLOW THROUGH |
| PROCESS FOR CONTINUOUS IMPROVEMENT WHERE YOU FOCUS ON TEAM TO IMPLEMENT SMALL INCREMENTAL IMPROVEMENTS | KAIZEN (FOLLOWS PLAN-DO-CHECK-ACT OR PDCA CYCLE) |
| WHO COINED THE PLAN-DO-CHECK-ACT CYCLE? | EDWARD DEMING |
| STEPS OF AGILE CYCLE | 1. PLAN
2. DEVELOP
3. EVALUATE
4. LEARN |
| ELEMENTS OF PROCESS TAILORING | - AMEND METHODOLOGY TO FIT PROJECT
- CHANGE THINGS FOR GOOD REASON
- DEVELOP A HYBRID |
| ELEMENTS OF VALUE STREAM MAP | - OPTIMIZE THE FLOW OF INFO OR MATERIALS TO COMPLETE A PROCESS
- REDUCE WASTE OR UNNECESSARY WORK |
| STEPS TO CREATE VALUE STREAM MAP | 1. IDENTIFY PRODUCT OR SERVICE
2. CREATE VALUE STREAM MAP
3. REVIEW TO FIND WASTE
4. CREATE NEW MAP W/ IMPROVEMENTS
5. DEVELOP ROADMAP TO IMPLEMENT FIXES
6. PLAN TO REVISIT AGAIN |
| TEAM MEETING THAT LOOKS AT POSSIBLE THINGS THAT CAN CAUSE FAILURE DURING A PROJECT BEFORE THEY HAPPEN | PRE-MORTEM |
| ELEMENTS OF PRE-MORTEMS | - THINK ON WHAT FAILURES MIGHT BE
- LIST REASONS THAT CAN CAUSE FAILURES
- REVIEW PROJECT PLAN TO DETERMINE HOW TO REDUCE OR REMOVE REASONS FOR FAILURE |
| SPECIAL MEETING THAT HAPPENS AFTER EACH ITERATION WHERE TEAM INSPECTS & IMPROVES METHODS & TEAM WORK | RETROSPECTIVE |
| STAGES OF A RETROSPECTIVE | 1. SET STAGE
2. GATHER DATA
3. GENERATE INSIGHTS
4. DECIDE WHAT TO DO
5. CLOSE OUT MEETING |
| SET STAGE TIMEBOX | 6 MINUTES |
| GATHER DATA TIMEBOX | 40 MINUTES |
| GENERATE INSIGHTS TIMEBOX | 25 MINUTES |
| DECIDE WHAT TO DO TIMEBOX | 20 MINUTES |
| CLOSE OUT MEETING | 20 MINUTES |
| GOALS OF SETTING THE STAGE | - START RETROSPECTIVE
- HELP PEOPLE FOCUS
- ENCOURAGE EARLY PARTICIPATION
- OUTLINE APPROACH & TOPICS FOR DISCUSSION
- GET PEOPLE IN CONTRIBUTION MODE |
| SET STAGE RETROSPECTIVE ACTIVITIES | - CHECK-IN
- FOCUS ON / FOCUS OFF
- ESVP (PEOPLE IDENTIFY IF THEY'RE EXPLORERS, SHOPPERS, VACATIONERS, OR PRISONERS) |
| GOALS OF GATHERING DATA | - CREATE PICTURE OF WHAT HAPPENED DURING SPRINT
- COLLECT INFO TO USE FOR IMPROVEMENTS |
| GATHER DATA RETROSPECTIVE ACTIVITIES | - TIMELINE
- TRIPLE NICKELS
- MAD, SAD, GLAD |
| BREAK DOWN OF SPRINT EVENTS OVER TIME | TIMELINE |
| BREAK TEAM INTO 5 GROUPS 5 TIMES TO SPEND 5 MINUTES COLLECTING 5 IDEAS | TRIPLE NICKELS |
| IDENTIFY TEAM EMOTIONS DURING SPRINT | MAD, SAD, GLAD |
| GOALS OF GENERATE INSIGHTS | - ANALYZE THE DATA
- UNDERSTAND YOUR FINDINGS |
| GENERATE INSIGHTS RETROSPECTIVE ACTIVITIES | - BRAINSTORMING
- 5 WHY'S
- FISHBONE ANALYSIS
- DOT VOTING (DOT PRIORITIZATION) |
| GOALS OF DECIDE WHAT TO DO | - MAKE DECISION ON PROBLEMS THAT WERE FOUND
- HOW CAN WE IMPROVE FOR NEXT ITERATION? |
| DECIDE WHAT TO DO RETROSPECTIVE ACTIVITIES | - SHORT SUBJECTS
- SMART GOALS |
| GOALS OF SHORT SUBJECTS | DECIDE FOR NEXT ITERATION:
- START DOING
- STOP DOING
- DO MORE OF
- DO LESS OF |
| S.M.A.R.T. GOALS | SET TEAM GOALS THAT ARE SMART:
- SPECIFIC
- MEASURABLE
- ATTAINABLE
- RELEVANT
- TIMELY |
| GOALS OF CLOSE OUT RETROSPECTIVE | OPPORTUNITY TO REFLECT ON WHAT HAPPENED DURING RETROSPECTIVE |
| CLOSE OUT RETROSPECTIVE ACTIVITIES | MAKE 2 COLUMNS - WHAT TO DO MORE OF & LESS OF (PLUS / DELTA) |
| THINGS TO EVALUATE IN TEAM SELF-ASSESSMENTS | - SELF-ORGANIZING?
- TEAM EMPOWERED TO MAKE DECISIONS?
- BELIEF IN VISION & SUCCESS?
- COMMITTED TEAM?
- TRUST EACH OTHER?
- CONSTRUCTIVE DISAGREEMENTS? |
