Communication
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show | The process of transmitting messages and interpreting meaning Effective communication is vitally important in nursing. It is the foundation of a therapeutic nurse-client relationship and the medium for implementing the nursing process.; Effective communi
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show | Environment Message; Sender; Receiver; Feedback Environment
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Forms of Communication | show 🗑
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Nonverbal Communication | show 🗑
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show | Public (12’ and up); Social (4’ – 12’); Personal (18” – 4’); Intimate (touch - 18”)
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show | Orientation – initial interaction (ground rules, trust, rapport, goals); Working – What happens all day as trying to meet goals; Termination – Crucial (tell patient in beg. how long you’ll be there that day. Keep pt. updated all day as to how much time yo
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Cultural Considerations | show 🗑
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What Is Active Listening? | show 🗑
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show | Paraphrasing/restating; Exploring with open-ended statements; Giving recognition; Giving information ; Offering self; Sharing observations; Validating the message; Humor
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show | Reflecting; Focusing; Clarifying ; Summarizing
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show | Silence is a useful technique, it is not the absence of communication; Silence communicates the need for support and encouragement; Silence allows the clients time to collect their thoughts and choose their own words
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Non-therapeutic (Non-helpful) Techniques | show 🗑
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“Why” Questions | show 🗑
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Created by:
jenbj
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