Chapters 7, 8, 9 & 10
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| show | False
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| When meeting with people of different cultures, you should avoid gesturing with your hands. | show 🗑
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| show | False
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| With technology use growing, traditional face-to-face meetings are very uncommon. | show 🗑
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| show | True
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| show | True
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| show | False
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| show | True
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| show | False
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| The meeting leader is responsible for seeing that everyone participates and that no one dominates the discussion. | show 🗑
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| show | False
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| A meeting notification should include the purpose of the meeting along with the location, date, and time. | show 🗑
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| show | False
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| show | True
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| show | False
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| show | False
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| show | True
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| Demographics are characteristics of a group of people, such as age, gender, race, education, and income level. | show 🗑
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| show | False
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| show | False
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| show | True
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| Repetition in the body of a presentation wastes time and can bore the audience. | show 🗑
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| Using visual aids in a presentation does not increase the amount of information your audience remembers. | show 🗑
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| show | True
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| show | True
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| During a webinar, you may be able to ask the attendees questions in a poll or survey form. | show 🗑
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| When delivering a presentation, you should look at the visual aids as you speak. | show 🗑
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| show | True
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| It is acceptable to go over your time limit for a presentation if audience members continue to ask questions. | show 🗑
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| Your conclusion, summary, or call to action should clearly tie in with your opening statements and the points you made in the body of the presentation. | show 🗑
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| show | True
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| show | True
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| show | False
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| To observe proper cell phone etiquette, you should turn off your cell phone or use the silent alert setting in one-on-one interactions and during meetings, classes, and other public events. | show 🗑
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| Email messages cannot be used to transfer files via a network as email attachments. | show 🗑
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| show | True
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| Instant messaging is quick and easy to use, and just as with email messages, the content of the message is private and secure. | show 🗑
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| show | False
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| show | True
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| Cyber criminals rarely target organizations. | show 🗑
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| You should not use passwords that are based on personal information that can be easily accessed or guessed. | show 🗑
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| The next generation of the web involves smarter browsers. | show 🗑
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| show | True
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| In a video conference, two or more people located in separate geographical areas communicate by exchanging text messages. | show 🗑
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| Businesses do not use public blogs to create forums for exchanging product information. | show 🗑
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| In the communication process, feedback is a return message sent by the receiver. | show 🗑
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| show | False
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| show | False
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| Emphatic listening is hearing and trying to understand and offering feedback that shows you have understood the message. | show 🗑
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| Internal communication barriers are often easier to overcome than external communication barriers. | show 🗑
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| show | True
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| show | False
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| show | True
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| Using proper grammar when speaking with coworkers, clients, and others in the workplace is not important. | show 🗑
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| show | False
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| Nonverbal communication symbols have different meanings from culture to culture. | show 🗑
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| show | True
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| show | True
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| A printed memorandum should be used (rather than an email) when the information is confidential or sensitive. | show 🗑
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| Formal business reports are typically formatted in memorandum style. | show 🗑
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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