Reference Manual
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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Team | A group of people working together for a common purpose
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Project Team | A group formed within a company to serve a common goal
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Functional Team | A team that focuses on major specific area of a business โ accounting, marketing, or human resources, for example
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Cross โ Functional Team | A team that is made up of members from a variety of areas of the company
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Virtual Team | A team whose members are in different locations and communicate through all forms of information technology
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Telecommuting | A process that allows virtual team members to work from a home office and communicate through all forms of information technology
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Virtual Office | An office established electronically
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Synergy | The idea that a group of pople working together can do better than if all the people worked individually - the whole is greater than the sum of parts
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Task Force | A team established for a set period of time or until the team achieves its purpose
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Autonomous Team | A team that has no established leader - also knows as self-managed teams
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Decentralized Decision-making | Decision-making that occurs at all levels of the company, not just at the upper or management levels
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Constructive Conflict | Conflict that leads to creativity and improved decision-making
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Destructive Conflict | Conflict that results in little getting accomplished and may also involve loud, disruptive disagreements
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Groupware | Software that allows business project teams to work together electronically, for example, Microsoft Exchange, Lotus Notes
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E-Mail Client | Email software that allows connectivity to the internet, for example, microsoft outlook
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Internet Telephony | using a computer equipped with a microphone and sound card to talk to another person in a remote location over the Internet Also knows as Wive Over Internet Protocol (VOIP)
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Wireless Data Device | Devices that allow sending and receiving e-mail, browsing of the Internet from a handheld device - i.e Blackberry
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Whiteboard | The display area in data conferencing that allows sharing and revising documents or files
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Virtual Meeting | A meeting where the participants are in different locations and communicating over the Internet
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Real Time | Instantaneous communication with no delay - MSN is an example
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Personal Digital Assistant | Small electric device with many of the capabilities of a desktop computer
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Production Department | The area of the business that create the product or service
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Virtual Enterprise | Businesses that exist completely on-line. They have no head office or main production facility
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Marketing Department | The area of the business responsible for the systematicf planning, implementation and control of a mix of business activities intended to bring together buyers and sellers
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