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CIS MIDTERM Fill In The Blanks

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In each blank, try to type in the word that is missing. If you've typed in the correct word, the blank will turn green.

If your not sure what answer should be entered, press the space bar and the next missing letter will be displayed.

When you are all done, you should look back over all your answers and review the ones in red. These ones in red are the ones which you needed help on.
Question: Information and data are essentially the same Answer:
Question: Computers are required to or process data.Answer:
Question: Using a computer to forecast future sales and order more inventory before a can occur is an example of information system feedback.Answer: True
Question: A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and data into information. Answer:
Question: The technology infrastructure is a set of shared IS resources that form the foundation of each -based information system. Answer: True
Question: Today’s more advanced chips have the power of 1990s-era supercomputersAnswer: True
Question: Teraflops is a of computer storage capacityAnswer: False
Question: Application software such as Windows Vista and Windows Seven control basic computer operations such as -up and printing. Answer: False
Question: is needed for computers of all sizes from cell phones and small hand held devices to the largest supercomputers.Answer:
Question: Private cloud computing applications are to everyone. Answer: False
Question: Information about the documents on the Web and access to these documents are controlled and by tens of thousands of special computers called Web servers.Answer: True
Question: A virtual reality system is an example of one of the most types of information systems. Answer:
Question: Transaction systems were developed in the 1950s. Answer:
Question: C2C for computer-to-computer e-commerce.Answer:
Question: DSS systems were first developed over 30 ago. Answer: True
Question: commerce is the use of mobile, wireless devices to place orders and conduct business. Answer: True
Question: While advanced, unfortunately, e-commerce offers few advantages for streamlining work activities.Answer:
Question: business goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions. Answer: True
Question: Computers have been used to common business applications since the 1950s.Answer:
Question: Companies soon learned that they could use the data in transaction processing systems to make better decisions. Answer: True
Question: A support system is an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makersAnswer:
Question: MISs typically provide standard reports generated with data and from a TPS or ERP system Answer: True
Question: MIS may be generated daily, weekly, monthly, or yearly.Answer: True
Question: A DSS can include a collection of models to support a decision maker, a collection of facts, and procedures that help decision makers to interact with the Answer:
Question: DSS became more widely used in the 1980s as a result of dramatic in technology. Answer:
Question: With an AI system, the computer takes on the characteristics of intelligence. Answer:
Question: Neural networks give the computer the to make suggestions and function like an expert in a particular field, helping enhance the performance of a novice usersAnswer: False
Question: The unique value of neural networks is that they allow organizations to capture and use the wisdom of experts and . Answer: False
Question: sound, tactile and force feedback devices, voice recognition, and other technologies are used to enrich the virtual reality experience. Answer:
Question: Systems analysis defines the problems and opportunities of the systemAnswer:
Question: ____ is an important component of every information system that helps organizations to achieve their goals. Answer: FeedBack
Question: The value of information is directly linked to how it helps decision makers achieve their organization’s ____.Answer:
Question: In information systems, ____ is used to make changes to input or processing activities. Answer:
Question: Many excellent computerized information systems follow stock indexes and markets and suggest when large blocks of stocks should be purchased or sold in a process called ____. Answer: trading
Question: consists of computer equipment used to perform , processing, and output activities. Answer:
Question: Keyboards, automatic scanning devices, and equipment that can read magnetic ink characters are examples of ____ hardwareAnswer:
Question: The One Laptop per Child computer costs ____.Answer: $200
Question: consists of computer programs that govern the operation of the . Answer:
Question: ____ is an example of application software that allows you to accomplish specific tasks such as word processing or tabulating numbers. Answer: Windows 2010
Question: connect and equipment in a building, around the country, or around the world to enable electronic communications.Answer:
Question: People can send short messages of up to ____ using Twitter. Answer: 140
Question: Another name for a Web log is ____.Answer:
Question: Using ____, you can download audio programs or music from the Internet to play on computers or music players. Answer:
Question: An ____ is a network based on Web technologies that allows only selected outsiders, such as business partners and customers, to access authorized resources of a company’s intranet. Answer:
Question: _ is (are) to be the most important element in a computer-based information system. Answer:
Question: People who work with information systems to get results are called ____.Answer:
Question: include(s) all the who manage, run, program, and maintain the system, including the CIO, who manages the IS department. Answer: IS
Question: A common type of information system used in business organizations are those designed for ____. Answer: All of the above -Electronic and Mobile commerce -Transaction -Decision support
Question: ____ involves using information systems and the Internet to acquire parts and supplies. Answer: Commerce
Question: The earliest type of business information system developed in the 1950s was the ____.Answer: Transaction system
Question: A(n) ____ is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making.Answer:
Question: ____ involves computers understanding and acting on verbal or written commands in English, Spanish, or other human languagesAnswer: Language Processing
Question: Hiring an outside company to perform some or all of a systems development project is called ____. Answer:
Question: The goal of the ____ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed. Answer: investigation
Question: ____________________ data is a form of data that is represented by numbers, letters, and other characters. Answer:
Question: ____________________ is the awareness and understanding of a set of information and the ways the information can be made useful to support a specific task or reach a decision.Answer:
Question: In information systems, ____________________ means converting or transforming data into useful outputs.Answer:
Question: In information systems, the activity of gathering and capturing raw data is called ____________________. Answer:
Question: Predicting future events to avoid problems is called ____________________.Answer:
Question: ________________________ refers to hardware, software, databases, and telecommunications. Answer: Technology
Question: Computerized _________________________ are being placed in vehicles to record vehicle speed, possible engine problems, driver performance, and moreAnswer: data recorders
Question: Although most software can be installed from CDs, many of today’s software packages can be downloaded through the ____________________. Answer:
Question: A(n) ____________________ is an organized collection of facts and information, typically consisting of two or more related files. Answer:
Question: An approach to work called ____________________ that enables people to work from home or while travelingAnswer:
Question: The ____________________ is the world’s largest computer network consisting of thousands of interconnected networks, all freely exchanging information.Answer:
Question: ____________________ allows people to get the information they need from the Internet instead of from desktop or corporate computers.Answer: Cloud
Question: The ____________________ is a network of links on the Internet to documents containing text, graphics, video, and sound. Answer: WWW Wide Web
Question: The technology used to create the Internet is also being applied within companies and organizations to create ____________________, which allow people in an organization to exchange information and work on projects. Answer:
Question: ___________________ include the strategies, policies, methods, and rules for using the CBIS. Answer:
Question: CBIS stands for ___________________?Answer: Based Information System
Question: ___________________ involves any business transactions executed electronically between companies. Answer: E-commerce
Question: An organized collection of people, procedures, software, databases, and devices used to record completed business transactions is called a(n) _________Answer: Transaction system
Question: A(n) ____________________ is a set of integrated programs that manages the vital business operations for an entire multisite, global organization. Answer: resource planning system
Question: _________, a German software company, is one of the leading suppliers of ERP software. Answer:
Question: The focus of a DSS is on making effective ____________________ and helping a manager do the right thingAnswer:
Question: A system to create, store, share, and use the organization’s knowledge and experience is called a(n) ______________________________. Answer: management system
Question: _______ is an area of artificial intelligence in which machines take over complex, dangerous, routine, or boring tasks. Answer:
Question: The collection of rules, procedures, and relationships that must be followed by an expert system to achieve the proper outcome is contained in the expert system’s ____________________. Answer: Knowledge
Question: During the ____________________ phase of the systems development process the project team determines how the new system should be developed to meet the business needs defined during systems analysis. Answer: design
Question: The primary goal of a for-profit organization is to maximize shareholder .Answer: True
Question: An organization is a system, which means that it has inputs, , outputs, and feedback. Answer: True
Question: Depending on the customer, value might mean lower prices, better service, higher quality, or uniqueness of the .Answer:
Question: By adding a significant amount of value to their products and services, ensure that they will exceed budgets and generate income losses. Answer: False
Question: Customer relationship software often uses a variety of information sources. Answer: True
Question: Organizational culture of the major understandings and assumptions for a business or other organization.Answer:
Question: In some cases, top-level managers can form organization culture . Answer:
Question: Sustaining change almost always harms an organization while change almost always helps an organizationAnswer:
Question: Disruptive change results in new, successful companies and offers consumers the potential of new products and services at reduced costs and superior performance. Answer: True
Question: The degree to which an organization the use of an information system is not an important factor that can lead to better attitudes about it.Answer:
Question: Studies have shown that user satisfaction and acceptance are not particularly significant in healthcare as professionals in this industry are quick to learn and accept new technology. Answer:
Question: An organization can have a high of infusion in one part of its operations and a low level of diffusion overall. Answer: True
Question: If an organization has a high level of both diffusion and infusion, with throughout the organization, information systems are being used to their full potential. Answer: False
Question: One organization can spend less than on information systems but still get better value. Answer:
Question: According to Porter’s five-forces model, the more these forces combine in any instance, the less firms will seek competitive advantage and the less dramatis the results of such an advantage will be. Answer: False
Question: When the threat of new entrants is high, the desire to seek and maintain competitive advantage to dissuade new entrants is also usually high. Answer: True
Question: Many companies in the computer industry introduce new products and services frequently in an attempt to gain a cost position. Answer:
Question: Today, companies are shifting from strategic management to performance-based management of their information and carefully consider both strategic advantage and costs.Answer:
Question: Improved productivity can result in faster response, lower costs, and increased customer satisfaction. Answer:
Question: ROI calculations can be complex, including investment returns over years and the impact of the time value of money. Answer: True
Question: Information can help bring new products and services in less time thus reducing time to market. Answer: True
Question: Because of the difficulty in determining all the costs, total cost of is seldom used to plan for and maximize the value of IS investments.Answer:
Question: Nontechnical skills such as skills and knowledge of the organization are not important to IS personnel. Answer: False
Question: Opportunities in information systems are available to people from countries, including Russia and India. Answer: True
Question: The role of a systems is narrowly defined and seldom involves communications with others.Answer:
Question: The systems development component focuses solely on the development of new information systems and seldom becomes involved in maintenance and review of information Answer: False
Question: A support group often sets guidelines and standards for the rest of the organization to follow in making IS purchases. Answer: True
Question: The IS support organization is a -faceted group providing user assistance in hardware and software acquisition and use, data administration, user training and assistance, and software development. Answer: False
Question: Most IS careers working in a project team.Answer: True
Question: Reengineering and continuous improvement mean the same . Answer: False
Question: The ability of an organization to achieve its goals is often a function of the organization’s ____. Answer: All of the -Culture -overall structure -ability to change
Question: The value chain of an organization does NOT include this activity ____. Answer: Finance and
Question: helps determine what supplies are required for the value chain,what quantities are needed to meet customer demand, how the supplies should be manufactured into finished and services, and how the shipment of supplies and products to customers should Answer: change management
Question: Customer relationship management programs help companies manage ____.Answer: A and C -finish product inventory -Marketing and
Question: User satisfaction with a computer system and the information it generates often depend on the ____. Answer: of the system
Question: ___ is a measure of how widely technology is spread an organization.Answer: Technology
Question: The extent to which technology permeates an area or department is called ____.Answer: infusion
Question: An organization ____ uses its information system to gain a competitive advantageAnswer:
Question: Which one the following was NOT one of five identified in Michael Porter’s competitive forces model?Answer: the threat of new information
Question: Which of the following statements is true about the characteristics of a highly industry? Answer: there tends to be more firms seeking advantage
Question: Introducing new products and services frequently is part of a(n) ____ competitive advantage strategy. Answer: Creating new and services
Question: ____ is a competitive advantage strategy that Walmart and other retailers have followed for years and focuses on becoming more efficient and reducing costs. Answer: Cost
Question: Porsche is an example of a company with a ____ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs. Answer:
Question: In the restaurant industry, competition is fierce primarily because ____. Answer: Entry costs are
Question: In the initial phase in their use of information systems, organizations focused on ____. Answer: Using information to reduce cost and improve productivity
Question: Which of these is NOT a measure of performance used to the contribution of information systems to the business? Answer: NON OF THE
Question: _ investigates the additional profits or benefits that are generated as a percentage of the investment in IS . Answer: on Investments (ROI)
Question: Total cost of ownership includes the ____. Answer: All of the -
 
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