In each blank, try to type in the
word that is missing. If you've
typed in the correct word, the
blank will turn green.
If your not sure what answer should be entered, press the space bar and the next missing letter will be displayed. When you are all done, you should look back over all your answers and review the ones in red. These ones in red are the ones which you needed help on. Question: Information and data are essentially the same Answer: Question: Computers are required to organize or data.Answer: Question: Using a computer to forecast future sales and more inventory before a shortage can occur is an example of information system feedback.Answer: True Question: A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures to collect, manipulate, store, and process data into information.
Answer: Question: The infrastructure is a set of shared IS resources that form the foundation of each computer-based information system.
Answer: True Question: Today’s more advanced processor chips have the of 1990s-era supercomputersAnswer: Question: Teraflops is a measure of storage capacityAnswer: Question: Application software such as Windows Vista and Windows Seven control basic computer operations such as -up and printing.
Answer: False Question: Software is needed for computers of all from cell phones and small hand held devices to the largest supercomputers.Answer: True Question: Private computing applications are available to everyone.
Answer: False Question: Information about the on the Web and access to these documents are controlled and provided by tens of thousands of special computers called Web servers.Answer: True Question: A reality system is an example of one of the most common types of information systems.
Answer: False Question: Transaction processing were developed in the 1950s.
Answer: Question: C2C for computer-to-computer e-commerce.Answer: False Question: DSS systems were first over 30 years ago.
Answer: Question: Mobile commerce is the use of , wireless devices to place orders and conduct business.
Answer: True Question: While technologically advanced, unfortunately, e-commerce few advantages for streamlining work activities.Answer: False Question: Electronic goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions.
Answer: Question: Computers have been used to common business applications since the 1950s.Answer: Question: soon learned that they could use the data stored in transaction processing systems to make better decisions.
Answer: Question: A decision support system is an organized collection of people, procedures, software, databases, and that provides routine information to managers and decision makersAnswer: False Question: MISs typically provide standard reports generated with data and from a TPS or ERP system
Answer: Question: MIS reports may be daily, weekly, monthly, or yearly.Answer: True Question: A DSS can include a collection of models to support a decision maker, a collection of facts, and procedures that help decision makers to with the DSSAnswer: True Question: DSS became more widely used in the as a result of dramatic improvements in technology.
Answer: True Question: With an AI system, the computer takes on the of human intelligence.
Answer: Question: Neural networks give the computer the ability to make suggestions and function like an in a particular field, helping enhance the performance of a novice usersAnswer: False Question: The unique value of neural networks is that they allow organizations to and use the wisdom of experts and specialists.
Answer: False Question: sound, tactile and force feedback devices, voice recognition, and other technologies are used to enrich the virtual reality experience.
Answer: Question: Systems analysis defines the problems and opportunities of the systemAnswer: True Question: ____ is an important component of every information system that helps organizations to achieve their goals.
Answer: Mechanism Question: The value of information is directly linked to how it helps decision makers achieve their organization’s ____.Answer: Question: In information systems, ____ is used to make changes to input or processing activities.
Answer: Question: Many excellent computerized information systems follow stock indexes and markets and suggest when large blocks of stocks should be purchased or sold in a process called ____.
Answer: Program Question: consists of computer used to perform input, processing, and output activities.
Answer: Hardware Question: Keyboards, automatic scanning devices, and equipment that can read magnetic ink characters are examples of ____ hardwareAnswer: Question: The One Laptop per Child computer costs ____.Answer: $200 Question: consists of computer that govern the operation of the computer.
Answer: Question: ____ is an example of application software that allows you to accomplish specific tasks such as word processing or tabulating numbers.
Answer: Windows 2010 Question: computers and equipment in a building, around the country, or around the world to enable electronic communications.Answer: Networkds Question: People can send short messages of up to ____ using Twitter.
Answer: 140 Question: Another name for a Web log is ____.Answer: Question: Using ____, you can download audio programs or music from the Internet to play on computers or music players.
Answer: Question: An ____ is a network based on Web technologies that allows only selected outsiders, such as business partners and customers, to access authorized resources of a company’s intranet.
Answer: Question: _ is (are) to be the most important element in a computer-based information system.
Answer: People Question: People who work with information systems to get results are called ____.Answer: Question: include(s) all the people who , run, program, and maintain the system, including the CIO, who manages the IS department.
Answer: IS personnel Question: A common type of information system used in business organizations are those designed for ____.
Answer: All of the above
-Electronic and commerce
-Transaction Processing
-Decision support Question: ____ involves using information systems and the Internet to acquire parts and supplies.
Answer: Mobile Question: The earliest type of business information system developed in the 1950s was the ____.Answer: Transaction system Question: A(n) ____ is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making.Answer: Question: ____ involves computers understanding and acting on verbal or written commands in English, Spanish, or other human languagesAnswer: Language Processing Question: Hiring an outside company to perform some or all of a systems development project is called ____.
Answer: Question: The goal of the ____ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed.
Answer: investigation Question: ____________________ data is a form of data that is represented by numbers, letters, and other characters.
Answer: Question: ____________________ is the awareness and understanding of a set of information and the ways the information can be made useful to support a specific task or reach a decision.Answer: Question: In information systems, ____________________ means converting or transforming data into useful outputs.Answer: Question: In information systems, the activity of gathering and capturing raw data is called ____________________.
Answer: Question: Predicting future events to avoid problems is called ____________________.Answer: Question: ________________________ refers to hardware, software, databases, and telecommunications.
Answer: Information Question: Computerized _________________________ are being placed in vehicles to record vehicle speed, possible engine problems, driver performance, and moreAnswer: data recorders Question: Although most software can be installed from CDs, many of today’s software packages can be downloaded through the ____________________.
Answer: Question: A(n) ____________________ is an organized collection of facts and information, typically consisting of two or more related files.
Answer: Question: An approach to work called ____________________ that enables people to work from home or while travelingAnswer: Question: The ____________________ is the world’s largest computer network consisting of thousands of interconnected networks, all freely exchanging information.Answer: Question: ____________________ allows people to get the information they need from the Internet instead of from desktop or corporate computers.Answer: Cloud Question: The ____________________ is a network of links on the Internet to documents containing text, graphics, video, and sound.
Answer: WWW
World Wide Question: The technology used to create the Internet is also being applied within companies and organizations to create ____________________, which allow people in an organization to exchange information and work on projects.
Answer: Question: ___________________ include the strategies, policies, methods, and rules for using the CBIS.
Answer: Question: CBIS stands for ___________________?Answer: Based Information System Question: ___________________ involves any business transactions executed electronically between companies.
Answer: E-commerce Question: An organized collection of people, procedures, software, databases, and devices used to record completed business transactions is called a(n) _________Answer: Transaction Processing Question: A(n) ____________________ is a set of integrated programs that manages the vital business operations for an entire multisite, global organization.
Answer: Enterprice resource system Question: _________, a German software company, is one of the leading suppliers of ERP software.
Answer: Question: The focus of a DSS is on making effective ____________________ and helping a manager do the right thingAnswer: Question: A system to create, store, share, and use the organization’s knowledge and experience is called a(n) ______________________________.
Answer: management system Question: _______ is an area of artificial intelligence in which machines take over complex, dangerous, routine, or boring tasks.
Answer: Question: The collection of rules, procedures, and relationships that must be followed by an expert system to achieve the proper outcome is contained in the expert system’s ____________________.
Answer: Base Question: During the ____________________ phase of the systems development process the project team determines how the new system should be developed to meet the business needs defined during systems analysis.
Answer: design Question: The goal of a for-profit organization is to maximize shareholder value.Answer: True Question: An organization is a system, which that it has inputs, processing, outputs, and feedback.
Answer: Question: Depending on the customer, value might mean lower prices, better service, higher quality, or uniqueness of the .Answer: True Question: By adding a significant amount of value to their products and services, organizations ensure that they will exceed budgets and income losses.
Answer: Question: Customer relationship management software often uses a variety of information .
Answer: Question: Organizational culture consists of the major understandings and assumptions for a or other organization.Answer: True Question: In some , top-level managers can form organization culture rapidly.
Answer: True Question: Sustaining change almost harms an organization while disruptive change almost always helps an organizationAnswer: False Question: Disruptive change often results in new, successful companies and offers consumers the potential of new products and services at reduced costs and superior .
Answer: True Question: The degree to which an organization supports the use of an information system is not an factor that can lead to better attitudes about it.Answer: Question: Studies have shown that user and technology acceptance are not particularly significant in healthcare as professionals in this industry are quick to learn and accept new technology.
Answer: Question: An organization can have a high of infusion in one part of its operations and a low level of diffusion overall.
Answer: True Question: If an organization has a high level of both diffusion and infusion, with computers throughout the , information systems are being used to their full potential.
Answer: False Question: One organization can spend less than another on information systems but get better value.
Answer: Question: to Porter’s five-forces model, the more these forces combine in any instance, the less likely firms will seek competitive advantage and the less dramatis the results of such an advantage will be.
Answer: Question: When the threat of new market entrants is high, the desire to seek and maintain competitive advantage to new entrants is also usually high.
Answer: Question: Many companies in the computer industry introduce new and services frequently in an attempt to gain a cost leadership position.
Answer: Question: Today, companies are shifting from strategic management to performance-based management of their information systems and carefully consider both advantage and costs.Answer: True Question: productivity can result in faster customer response, lower costs, and increased customer satisfaction.
Answer: True Question: ROI calculations can be complex, including investment returns over multiple years and the impact of the time of money.
Answer: Question: Information systems can help bring new products and in less time thus reducing time to market.
Answer: True Question: Because of the difficulty in determining all the costs, cost of ownership is seldom used to plan for and maximize the value of IS investments.Answer: False Question: Nontechnical skills such as communications skills and knowledge of the organization are not to IS personnel.
Answer: False Question: Opportunities in information systems are available to from foreign countries, including Russia and India.
Answer: Question: The role of a systems analyst is narrowly defined and seldom involves communications with .Answer: False Question: The systems development component focuses solely on the development of new systems and seldom becomes involved in maintenance and review of information systemsAnswer: Question: A specialized support group often sets guidelines and standards for the rest of the to follow in making IS purchases.
Answer: Question: The IS support organization is a multi-faceted group providing user assistance in hardware and software acquisition and use, data , user training and assistance, and software development.
Answer: Question: Most IS careers working in a project team.Answer: Question: Reengineering and continuous mean the same thing.
Answer: Question: The ability of an organization to achieve its goals is often a function of the organization’s ____.
Answer: All of the above
-Culture
-overall -ability to change Question: The value chain of an organization does NOT include this activity ____.
Answer: and Accounting Question: helps determine what supplies are required for the value chain,what quantities are needed to meet customer demand, how the supplies should be manufactured into finished goods and services, and how the shipment of supplies and to customers should Answer: Supply change Question: Customer relationship management programs help companies manage ____.Answer: A and C
-finish product inventory
-Marketing and Question: User satisfaction with a computer system and the information it generates often depend on the ____.
Answer: quality of the Question: ___ is a measure of how widely technology is spread an organization.Answer: Technology Question: The extent to which technology permeates an area or department is called ____.Answer: infusion Question: An organization ____ uses its information system to gain a competitive advantageAnswer: Question: Which one the following was NOT one of five forces identified in Porter’s competitive forces model?Answer: the threat of new information Question: of the following statements is true about the characteristics of a highly competitive industry?
Answer: there tends to be more firms seeking competitive Question: Introducing new products and services frequently is part of a(n) ____ competitive advantage strategy.
Answer: Creating new and services Question: ____ is a competitive advantage strategy that Walmart and other retailers have followed for years and focuses on becoming more efficient and reducing costs.
Answer: Cost Question: Porsche is an example of a company with a ____ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs.
Answer: Question: In the restaurant industry, competition is fierce primarily because ____.
Answer: Entry costs are Question: In the initial phase in their use of information systems, organizations focused on ____.
Answer: Using information systems to reduce cost and improve Question: Which of these is NOT a measure of performance used to evaluate the contribution of information systems to the ?
Answer: NON OF THE Question: _ investigates the profits or benefits that are generated as a percentage of the investment in IS technology.
Answer: Return on (ROI) Question: Total cost of ownership includes the ____.
Answer: All of the - |
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