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Kish commun. tech
Kish - communication techniques
question | answer |
---|---|
When demonstrating you are listening and interested in what a client is saying, a reflective question or comment can be made by... | repeating what the client has stated |
A validating comment or question such as "you seem upset" or "are you saying you don't feel you are improving" serves what purpose? | to validate what the nurse seems to be hearing or seeing |
To encourage free verbalization and to avoid yes or no answers, this type of comment or question should be used... | an opened question or general lead |
Is this an open ended question or closed ended question: tell me about yourself? | open ended |
Is this an open ended or closed ended question: are you in pain? | close ended |
By stating "have you thought of..." you would be.... | helping a patient problem solve or identify choices |
Therapeutic communication should involve telling a client you know exactly how they feel or that they shouldn't feel that way or stating some kind of cliche. True or False | False |
What type of statement is: Let's talk about what kind of menu options you have when you go home that will help manage your diabetes. | a focusing or directing statement |
What type of question is this:were you nauseated before or after you took the pain medicaine? | sequencing question |
Closed ended questions when not used properly can be a barrier to communication. True or False | True |