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Kish Communication
Kish - communication
question | answer |
---|---|
using short sentences to express an idea in a simple and direct way is using what type of communication | verbal communication |
if a client is crying but states that she is fine, would her nonverbal and verbal be congruent or incongruent | incongruent |
if a client states he is anxious and he is pacing and breathing rapidly, would his nonverbal and verbal be congruent or incongruent | congruent |
true or false: giving a patient a trite answer like "everything will be ok" demonstrates a sincerity about the patient and their concerns | false |
a technique you can use to help better understand cultural differences | ask client to give you examples of things you might not understand because you are from a different culture |
true or false: nurses should conduct periodic self reviews of their responses to cleints and their communication style | true |
breaking paient confidentiality would show you are lacking what | professionalism |
a set of beliefs based on what is of worth and importance to a particular person | values |
a hallmark of professionalism | assertiveness skills |
the written and spoken word is what type of communication | verbal |