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chp 4
KDA terms patients resident and clients
terms | meanings |
---|---|
patients | an individual admitted to an inpatients or outpatient hospital, physican office,or clinic |
resident | an individual cared for in a nusring home |
client | an individual cared for by a home health agency or clinic |
service | factors such as attentiveness quality of food, and cleanliness of environment, which affect the care and comfort of the individual receiving health care |
customer-focused care | care designed to meet the needs of patients residents and clients |
ethnic diversity | the varitey of races, religions, and cultures in the world |
culture | the thoughts beliefs and values of a social group |
needs | a requirement for survial |
physical crisis management | methods for dealing with a dangerous situaton involving a patient resident,or client |