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Organiz. Assessment
DEOMI (test 5)
Question | Answer |
---|---|
Define purpose of conducting an Organizational Assessment/Climate Assessment (OA/CA) | Provide leadership a unit "snapshot picture" as perceived by members. Assist CCs (all lvls) in determining their climate. |
Identify the basis to conduct an OA | CC requested, Directed by higher authority, mandated by regulations |
Identify the types of OA | Formal & Informal |
Give an example of a "Formal" OA | Using assessment tools (DEOCS) |
Give an example of an "informal" OA | Doing a Walk about/out and about |
Identify strategies associated w/ planning an OA | Pre-planning (areas of attention), Leadership, Focus, Instruments/Tools, Sampling |
What are determined in "pre-planning" | CC expectations/guidance, resources available |
What's covered under "Focus" as a strategy of planning an OA? | Identify factors impacting climate & determine what can be controlled/what can't |
Explain the "Sampling" strategy of planning an OA | It can be used in all tools; common considerations are: sampling a diversity of people, sampling over period of time, sampling over space |
State elements (variables/cntrl factors) to consider planning an OA. List control factors | Time, Space, Personnel, Opstempo, Location, Accessibility, Paper v. Online, Survey team size, Other |
State elements (variables/cntrl factors) to consider planning an OA. List variables | What support's needed, desired outcome, scope/sequence of events, resources & time schedule, previous initiatives |
Describe other climate factors associated with an OA | Conditions under which OAs conducted/support needed, desired outcome (OA expectation), Scope & sequence of events, resources & time schedules, assessing previous initiatives, |
Describe the purpose of an outbrief | Relay info to ldrshp. Verbal briefing w/ supporting documentation that explains/clarifies findings. |
Identify characteristics of an OA survey | questions about issues that; may affect readiness; exposes in/formal policies/practices/procedures, improve comm thru anonymity, monitor/eval effects of Org change |
Identify characteristics of an OA interview | designed to gather info; good tool for clarifying info & cause/effect, CCs learn which events/activities induce un/favorable mbr responses, best used to refine/further explain findings |
4 uses of interview | 1-explain cause/effect relationship 2-assists interpretation unexpected results 3-validates interpretations 4-provides alternate interpretations |
An interview is designed to do what 4 things | 1-Generate data, 2-compare data, 3-increase prsnl ownership, 4-examine situations |
What are the advantages of interviews | 1-flexibility, 2-involvement (more direct/honest answrs), 3-clarity (less misunderstandings), 4-Intimacy, 5-time |
what are the disadvantages of interviews | 1-time, 2-sample size, 3-validity (may yield invalid data), 4-training |
Identify characteristics of an OA observation | watching people in their natural working environment & recording behaviors; focus on EO/HR an OE factors |
What do EO, HR & OE factors include (but not limited to) | Interpersonal comm, interaction, polarization, accessibility to ldrshp, public display items, wrkplc/dorm conditions (graffiti, prsnl pics/items) |
What are advantages of observations? | provides data about behavior (rather than reports of behavior), real time data, supports flexibility, removes respondent bias, reduces selective learning |
what are disadvantages of observations? | may never observe relevant behaviors, interpretation/coding required to use data, EOA must determine what to observe, traning, location |
Describe use of records & reports for OAs... | Used to identify "hard" unchangeable data. Used to prove/disprove, support/non-support & quantify perceptions |
What types of records/reports might be used for OAs? | retention rates, discipline rates, EO complaints, awards/decs, promotions, policies, traning, duty positions |