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Chapter 31
key words | |
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Chapter 31 On The Job | Property of Ms. Anita |
re-booking | the process of scheduling clients for return visits |
client base | clients you serve on a regular basis |
motives for buying | what we need to know for client product sales |
assertive personality | determination, ____________________ and ambition are needed to be a successful sales professional |
retailing | recommending and selling professional products to clients for at-home care |
up-selling services | recommending and selling additional professional services |
personal budget | financial planning to manage expenses and debts |
employee evaluation | feedback on skills, career direction and growth |
tips | tips |
commission | compensation paid as a direct result of your service dollars for the salon |
salary plus commission | compensation structure to motivate and increase productivity |
salary | the best compensation for salon professionals without a clientele |
assistant | excellent opportunity for a recent graduate |
salary, commission, salary plus commission | the three standard methods of employee compensation |
compensation | work you are actually paid for |
job description | document outlining all duties and responsibilities of your position |
people skills | to be an effective team player, practice and perfect__________ |
client service | in the service business your work revolves around |
position that is right for you | being honest and evaluating your skills helps to find |
less flexible | compared to school, your real world work experience is |