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CPC

Code of Perfessional Conduct - NIC

QuestionAnswer
Tenet #1 CONFIDENTIALITY Interpreters adhere to standards of confidential communication.
Tenet #2 PROFESSIONALISM Interpreters possess the professional skills and knowledge requried for the specific interpreting situation.
Tenet #3 CONDUCT Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
Tenet #4 RESPECT FOR CONSUMERS Interpreters demonstrate respect for the consumer.
Tenet #5 RESPECT FOR COLLEAGUES Interpreters demonstrate respect for colleagues, interns, and students of the profession.
Tenet #6 BUSINESS PRACTICES Interpreters maintain ethical business practices.
Tenet #7 PROFESSIONAL DEVELOPMENT Interpreters engage in professional development.
1.1 Share assignment-related information only on a confisential and "as-needed" basis (e.g., supervisors, interpreter team menbers, members of the educatinal team, hiring entities)
1.2 Managa data, invoices, records or other situational or consumer-specific informaiton in a mannner consistent with maintaining consumer confidentiality (e.g.shredding, locked files)
1.3 Inform consumers when federal or state mandates require disclosure of confidential information.
2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age disability, sexual orientation, or any other factor.
2.2 Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
2.3 Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
2.4 Request support (e.g., certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communicaiton challenges (e.g. cognitive disabilities, foreign sign language, emerging language abil
2.5 Refrain from providing counsel, advice, or personal opinions.
2.6 Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers rights.
3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such aas placement and adaptations necessary to interpret effectively.
3.2 Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental, or emotional factors.
3.3 Avaoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental health teams) or other settings.
3.4 Comply with established workplace codes of conduct, notify appropriate peronnel if there is a conflict with this code of Professional conduct and actively seek resolution where warranted.
3.5 Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire.
3.6 Refrain from the use of mind-altering substances before or during the performance of duties.
3.7 Disclose to parties involved any actual or perceived conflicts o interest.
3.8 Avoid actual or perceived conflicts of interest that might cause harm or interfere with the effectiveness of interpreting services.
3.9 Refrain from using confidential interpreted information for personal, monetary, or professional gain.
3.10 Refrain from using confidential interpreted information forthe benefit of personal or professional affiliations or entities.
4.1 Consider consumer requests or needs regarding language preference, and render the message accordingly (interpreted or transliterated)
4.2 Approach consumers with a professional demeanor at all times.
4.3 Obtain the consent of consumers before bringing an intern to an assignment.
4.4 Facilitate communication access and equality, and support the full interaction and independence of consumers.
5.1 Maintain civility toward colleagues, interns and students.
5.2 Work cooperative with team members through consultation before assignments regarding logistics, providing professional and courteous assistance when asked and monitoring the accuracy of the message while functioning in the role of the support interpreter.
5.3 Approach colleagues privately to discuss and resolve breaches of ethical or professional conduct through standard conflict resolution methods; file a formal grievance ony after such attempts have been unsuccessful or the breaches are harmful or habitual.
5.4 Assist and encourage colleagues by sharing information and serving as mentors when appropriate.
5.5 Obtain the consent of colleagues before bringing an intern to an assignment.
6.1 Accurately represent qualifications, such as certificaiton, educational background, and experience, and provide documentation when requested.
6.2 Honor professional commitments and terminate assignments only when fair and justifiable grounds exist.
6.3 Promote conditions that are conducive to effective communicaiton, inform the parties involved if such oncitions do not exist, and seek appropiate remedies.
6.4 Inform appropriate parties in a timely manner when delays or unable to fulfill assignments.
6.5 Reserve the option to decline or discontinue assignments if working conditions are not safe, healthy, or conducive to interpreting.
6.6 Refrain from harassment or coercion before, during or after the provision of interpreting services.
6.7 Render pro bono services in a fair and reasonalbe manner.
6.8 Charge fair and reasonable fees for the performance of interpreting services and arrange for payment in a professional and judicious manner.
7.1 Increase knowledge and strengthen skills through activitiees such as: pursueing higher education; attending workshops & conferences; seeking mentoring and supervision opportunities; participating in community events; andengaging in independent studies.
7.2 Keep abreast of laws, rules, and regulaitons that affect the profession.
Created by: cshields
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