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FLAVIN M140U3 Test
Dental Admin Forms
Question | Answer |
---|---|
What is the most important reason why complete medical history is taken before dental treatment is provided? | Careful review of medical history will alert the dentist to possible interactions between dental and medical treatment. |
New patients should be instructed to arrive _______ early to complete paperwork if they are unable to complete the registration and medical history forms before arriving for their first appointment. | 15 minutes |
What is the major advantage of a loose leaf appointment book? | New pages can be inserted for a smooth transition from year to year. |
The dentist has told you that 5 units are needed to complete a procedure. What information do you need to schedule the appointment? | Number of minutes in the unit (e.g., 10, 15) |
If a mistake is made in the clinical record, what procedure should be followed to make the correction? | Cross out the error with a single line, date and initial the error, and then write the correction information. |
Which of the following is an appropriate way to inform a patient of an opening in the schedule when filling a cancellation from the call list? | “We have rearranged tomorrow’s schedule and have an open appointment… are you available tomorrow afternoon at four?” |
Which of the following is not key to maximizing scheduling efficiency? | The amount of money collected and the extent of treatment provided on a daily basis |
Fluoride treatments _____require follow-up appointments EXCEPT | do not |
The second step in the “art” of scheduling is: | developing a process for monitoring and adjusting the schedule to meet the goals set by the team. |
The obligation of the dentist to make reasonable arrangements for emergency care is outlined in which of the following documents? | ADA Principles of Ethics and Code of Professional Conduct |