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SPT130
| Question | Answer |
|---|---|
| Work Process | Series of work activities Which produce a product or service. |
| Total Quality Management (TQM) | Quality management approach based on participation of all members aimed at long–term success through customer satisfaction and benefits all members of the organization and society. |
| Six Sigma | Quality process that focuses on developing and delivering near–perfect products and services. |
| Magnet Status | Award given by the American Nurses Credentialing Center to hospitals that satisfy factors measuring the strength and quality of nursing care. |
| ISO 9000 | International standards used by participating organizations to help ensure that quality services and products are consistently delivered. |
| Inventory | Reusable equipment and consumable items used to provide healthcare services for patients. |
| Assets | Something of value owned by an organization or person. |
| Inventory Service Level | Percent of items filled (available) when an order is placed. |
| Inventory Turnover rate | Number of times per year (or other time period) that inventory is purchased, consumed and replaced. |
| Issue | The action of supplying or distributing an item for use, sale or official purposes. |
| Perpetual Inventory System | System that tracks all incoming and issued supplies to determine on an ongoing basis, the quantity of supplies in storage. |
| Total Acquisition Cost | All costs incurred by a facility to purchase a specific supply or equipment items from the point of authorization through its disposal. |
| Quality | Consistent delivery of products and services according to established standards. |
| Case Cart | A cart prepared for an individual procedure. These usually contain all instruments, supplies and utensils needed for a specific procedure. |
| Empowerment | Granting authority to employees to make decisions within their areas of responsibility. |
| Defect | Variance from expected standards. Faulty. |
| Quality Control | Technical, statistical sampling method that measures production quality. |
| Indicator | Measurable variable that relates to the outcome of patient care or employee safety. |
| Consumable Inventory | Assets, such as wrapping supplies, processing chemicals, and other that are consumed as healthcare services are provided to patients. |
| Reusable Inventory | Relatively inexpensive assets, such as medical devices and sterilization containers, that can be reused as healthcare services are provide to patients. |
| Capital | Relatively expensive assets, such as washers, that require significant advance planning for their purchase. |
| Balance Sheet | Financial summary of what a healthcare facility owns (assets), owes ( liabilities ) and is worth ( equities ) at a specific point in time. Ex: the last day of the month. |
| PAR ( Periodic Automatic Replenishment) | An inventory replenishment system in which the desired amount of products that should be on hand is established, and inventory replenishment returns the quantity of products to this level. |
| Automated supply replenishment system. | Replenishment system in which items removed from inventory are automatically identified and tracked. When a reorder point is reached, item information is generated on a supply pick list in the central storeroom or at a contracted vendor. Items are then issued and transferred to the appropriate user. |
| Technical quality control indicators | Process control measures utilized to assure that planned technical conditions within sterilizers and aerators are met. |
| Failure mode and effects analysis (FMEA) | Process to predict the adverse outcomes of various human and machine failures to prevent future adverse outcomes. |
| Root cause analysis (RCA) | Process that looks backwards at an event to help prevent its future occurrence |
| Quality assurance | Comprehensive and measured efforts to provide total quality a technical statistical sampling method that measures production quality |
| Process improvement | Activity to identify and resolve work task related problems that yield poor quality the strategy of finding solutions to eliminate the root cause of process performance problems |
| Total quality improvement (TQI) | Concept of measuring the current output of a process or procedure and then modifying it to increase the output efficiency and effectiveness |
| Continuous quality improvement (CQI) | Scientific approach which applies statistical methods to improve work process |
| Exchange Cart System | Inventory system in which desired inventory items are placed on a cart assigned a specific location. A second duplicate cart is maintained in another location and the two carts are exchanged on a schedule to ensure that sufficient supplies are available at all times. |
| Requisition System | Method of inventory distribution in which items needed are requested requisitioned and removed from a central storage location for transport to the user department. |
| Case Cart System | An inventory control system for products / equipment typically used in an Operating Room that involves use of an enclosed or covered cart generally prepared for one surgical case, and not used for general supply replenishment. |
| Bar code | Numerous machine readable rectangular bars and spaces arranged in a specific way to represent letters, numbers and other symbols. |
| Radio Frequency Identification | Term used to describe a system in which the identity serial number of an item is wirelessly transmitted with radio waves. |
| Distribution | Movement of supplies primarily consumable supplies from storeroom to clinical units and reprocessed supplies form Central Service to the Operating Room throughout the facility. |
| consignment | items that are stored at the healthcare facility but owned by the vendor |
| STAT | immediately or at once |
| cross–functional team | group of employees from different departments that works together to resolve operating problems |
| sentinel event | an unexpected occurrence involving death, serious physical or psychological injury or the risk thereof |
| lean | a quality process that focuses on elimination waste in the production of products |
| capital equipment | relatively expensive assets, such as sterilizers or washers, that require advance planning for their purchase |
| operational supplies | supplies needed for the operation of CS dept. Detergents, wraps etc. |
| patient care supplies | Supplies dispense for patient care and treatment. Catheters, bandages etc. |
| interface | an area or system through which one machine is connected to another to share information |
| non–stock items | items not carried in CS storeroom but are purchased as needed |
| sustainability | process designed to reduce harm to the environment supporting long term ecological balance |
| turnkey system | a computer system supplied to a customer that is ready to use |
| cloud computing | storing regularly used data on the internet |
| Healthcare Information Management Systems Society (HIMSS) | a global cause–based non–profit organization focused on better healthcare through information technology |
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