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POBF Lesson 1.01
Vocabulary
| Term | Definition |
|---|---|
| Abbreviation | A shortened version of a word or phrase. |
| Active | A technique that enables you to verbally and nonverbally communicate in a way that makes you agreeable and easy to understand. |
| Aggressive Communication Style | Method of expressing needs and desires that does not take into account the welfare of others. |
| Analyzers | A person who examines the structure of given data and tries to find patterns and relationships between parts of the data. |
| Analyzers' Non-Verbal Behaviors | Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions. |
| Brainstorming | Group discussion to discuss or solve problems |
| Collaborators | Easy going people and are easy to convince |
| Collaborators' Non-Verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone. |
| Constructive Criticism | The process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner. |
| Controllers | People that take charge and are hard to convince. |
| Controllers' Non-Verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion. |
| Criticism | Noting the problems or faults of a person or thing |
| Customer | A person or organization that buys goods or services from a store or business. |
| Defensive | Anxious to challenge or avoid criticism. |
| Detached | Separate or disconnected. |
| Enunciate | To say or pronounce clearly. |
| Etiquette | Polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | Ensures that an activity program is appropriate. |
| Impact Evaluation | Measure program effectiveness in the target audience. |
| Involved | A complex task, or being a part of something |
| Need (Target Audience) | Know what they need to hear |
| Objective | A specific result that a person or system aims to achieve within a time frame and with available resources |
| Passive | Accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Aggressive Communication Style | To communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts. |
| Passive Communication | A style in which individuals have developed a pattern of avoiding expressing their opinions or feelings |
| Process Evaluation | Determines whether program activities have been implemented as intended. |
| Professional | Engaged in a specified activity as one's main paid occupation rather than as a pastime. |
| Reflective | Relating to or characterized by deep thought; thoughtful. |
| Research ( Target Audience ) | Know your target audience. |
| Socializers | Outgoing people who thrive on change. |
| Socializers' Non-Verbal Behaviors | eye contact, facial expressions, gestures, posture, and the distance between two individuals |
| Specificity ( Target Audience ) | Allows you to talk to more than one group |
| Strategy ( Target Audience ) | Helps connect to your target audience. |
| Sympathize | Feel or express sympathy |
| Target Audience | A particular group at which a film, book, advertising campaign, etc., is aimed. |
| Verbal | Sounds, languages, and a tone of voice. |
Created by:
KlingamanN
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