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Phlebotomy Chapter 2

TermDefinition
Assult Legal term for an act or threat causing another to be in fear of immediate battery
Battery Intentional offensive touching or use of force without consent or league justification
Breach of confidentiality Failure to keep privileged medical information private
CAP Organization that offers proficiency testing and laboratory inspection.
CAPA Plan that describes corrective and preventative actions needed to address a problem
Civil actions Legal actions in which the alleged injured party sues for monetary damages
CLIAC Organization formed to assist in administering CLIA regulations
COW Type of certificate for laboratories that perform waived testing only
CQI Program designed for continuous monitoring and analyzing to identify processes that need improvement
Defendant Person against whom a complaint is filed
Delta check Compares current test results with previous results for the same test on the same patient
Deposition Process in which one party questions another under oath with a court reporter present
Discovery Process in litigation in which both sides exchange information about witnesses and evidence
Due care Level of care a sensible person provides under given circumstances
Fraud False portrayal of facts either by words or by conduct
GLPS Ten QA recommendations for laboratories that perform waived testing only
IHI Non profit organization focused on patient safety
Implied consent Patient actions suggesting consent to a procedure
Informed concent Implies voluntary and competent permission for a medical test or procedure
Invasion of privacy Violation of ones rights to be left alone
IQCP Risk based, objective approach to QC tailored to the testing in use at the lab
ISO International organization that develops international standards for many industries
Malpractice Type of negligence implying a greater standard of care was due the injured person
Negligence Failure to exercise due care
NPSGs Accredits and certifies healthcare organizations
Plaintiff Injured party in the litigation process
QA Established policies and procedures intended to guarantee excellence of patient care
QC Use of checks and controls to assure quality
Quality The degree of excellence of something
Quality indicators Measurements or values that provide information on the quality of processes
Res ipa loquitur Latin phrase meaning the thing speaks for itself
Respondent superior Latin phrase meaning let the master respond
Risk management Process focused on identifying and minimizing risks to patients and employees
SAFER Acronym for the TJC method used to use ty pand communicate deficiency risk levels
SE / sentinel event Unexpected unfavorable event that results in death or serious injury
Standard of care Level of skill that provides due care for patients
Statue of limitations Length of time after alleged injury in which a lawsuit can be filed
Threshold value Level of acceptable practice beyond which quality can ot be assured
TJC / The joint commission Components of a CQI (continuous quality improvement) program that are required for TJC accreditation
Tort Wrongful act committed against ones person, property, or reputation
Vicarious liability Liability imposed on one person for acts committed by another
Created by: Lotsofjunk28
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