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Chapter 11 Recall
Dental recall systems
| Question | Answer |
|---|---|
| What is the most significant problem for patients who seek dental treatment only when they are in pain? | They usually do not follow through with continuing care appointments. |
| Which of the following is a benefit of the recall system for the dental practice? | It ensures a steady flow of patients through regularly scheduled appointments. |
| When should recall cards be mailed? | The month before the patient is due for a continuing care appointment. |
| A routine examination and prophylaxis appointment should be scheduled every _______. | 6 months |
| ______________ treatments are considered part of the routine continuing care appointment and do not require follow-up. | Fluoride |
| The _______ uses a database to identify and track recall patients, saving the dental practice time and money. | Automated recall system |
| The main barrier to the success of prescheduled hygiene appointments is which of the following? | It is difficult to accommodate new patients. |
| Patients may get frustrated and seek another dentist if they cannot schedule an appointment within __weeks. | 2 |
| A highly successful type of recall system because it allows patients to participate in the scheduling of their own appointment | Prescheduled |
| What is a benefit of the continuing care program for the patient? | Insurance carriers offer the incentive of providing higher percentages of coverage in increments for dental treatment to reward patients when they undergo exams and prophys |
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