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Communication
CH 61- Communication in the Dental Office
| Question | Answer |
|---|---|
| Term for the machine that can make duplicates from an original. | Copier |
| Term for the machine attached to a phone line that transmits a document. | Fax Machine |
| Term for the behavior exhibited by human beings who have been influenced by their culture, attitudes, emotions, values, ethics, and authority. | Human Behavior |
| Part of the letter that contains the name and address of the person sending the letter. | Letterhead |
| A way of advertising or recruiting people to a business. | Marketing |
| Term for the type of communication in which body language is used as a form of expression. | Nonverbal Communication |
| Term for the part of the letterhead that contains the introductory greeting. | Salutation |
| The process through which society influences individuals. | Socialization |
| Term for the type of communication in which words are used as a form of expression. | Verbal Communication |
| Term for the computer program designed to create most types of business documents. | Word Processing Software |
| Learned fears from a person's memory of an experience. | Objective Fears |
| Feelings, attitudes, and concerns that are developed by the suggestion of others. | Subjective Fears |
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