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Manager of Care

Manager of Care by Lucy

QuestionAnswer
Provider of Care Develop a knowledge base. Use the nursing process. Use communication skills.
Member Within the Discipline of Nursing Exhibit a sense of professionalism. Interpret health-care legal issues. Demonstrate accountability of nursing actions.
Managing Client Care The manager of care role requires that nurses coordinate the services of client's during a specific period, often a 12-hour workday.
Leadership Ability to guide or influence others towards goal achievement.
Management The coordination of resources (time, people, supplies) to achieve outcomes (organizational goals)
Leaders Vs. Managers Leadership is about creating change. Management is about controlling complexity in an effort to bring order and consistency.
Power and Authority The ability to motivate people to get things done w/out the legitimate right granted by the organization.A legitimate right to direct others and is given to a person by the organization through an authorized position.
Leadership Theories Theories of leadership help us describe and understand the process of leadership development.Leadership skills are crucial to the practice of each individual nurse, as well as to the development of the nursing profession.
Transformational Think & Understand. Act & learn. Talk & listen. Getting Results.
X Y Z X: Security, direction, minimal responsibility. Y: Intrinsically motivated by their work. Z: Collective decision making.
Leadership Styles Autocratic: "My way or the highway." Democratic: "Let's have a show of hands." Laissez-Faire: "Whatever."
Multicratic Combines the best of all styles, mediated by the requirements of the situation at hand. The multicratic leader provides maximum of structure when situation requires, it a maximum group participation when needed and support and encouragement.
Key Leadership Behaviors Critical thinking. Problem solving. Active listening. Skillful communication. Acknowledgment and respect for individual differences. Establishment of clear goals & outcomes. Continued personal & professional development.
Leadership Characteristics: Guiding Vision Focus on professional and purposeful vision that provides direction toward the future.
Leadership Characteristics: Passion Involves the ability to inspire and align people toward the promises of life.
Leadership Characteristics: Integrity Based on knowledge of self, honesty, and maturity that is developed through experience and growth.
Leadership Characteristics: Traits That are considered desirable and seem to contribute to the perception of being a leader.
Technical Skills Including clinical expertise and knowledge.
Human Skills The ability and judgment to work with people in an effective leadership role.
Conceptual Skills the ability to understand the complexities of the overall organization and to recognize how and where one's own area of management fits into the overall organization.
Developing Your Leadership Style Develop your personal physical resources. Increase your personal competence and knowledge. Develop and maintain flexibility. Develop self-confidence and decisiveness. Develop and maintain alliances.
The Changing Nature of Managerial Work Fewer managers, more responsibility. Nurse-managers increasingly manage systems, multiple departments; not just groups of nurses.
To Lead or to Manage? Leadership risk creates opportunities. Management strictness turns them into tangible results.
Goal The ability to create, get, and/or use resources to achieve one's goals.
Sources of Power Diverse and vary from one situation to another. A combination of conscious and unconscious factors that allow an individual to influence others to do as the individual wants. Multiple types of power.
Sources of Power: Expert Knowledge/skills a nurse possesses.
Sources of Power: Legitimate Position a nurse holds in a group.
Sources of Power: Referent How much other respect/like the nurse.
sources of Power: Reward Ability to reward/punish others.
Sources of Power: Coercive Opposite of reward (fear of punishment).
Sources of Power: Connection Extent nurse is connected to others of influence.
Sources of Power: Information Ability to influence others with information they provide.
Levels of Power Personal-characteristics of the individual. Professional-conferred to members of a profession to which they belong. Organizational- hierarchy, authorized.
Personal Fine a mentor, introduce yourself to powerful people in your personal and professional life. Find and maintain evidenced-based sources of ongoing information. Seek answers to questions. Notice who holds power. Make and evaluate a plan.
Professional Assess patient's condition using relevant objective measurement. Collaborate with administrators, other nurses,and/or physicians. Join your professional nursing organization. Collaborate with significant others,friends, and members of the patient's family
Organizational Actively monitor and improve patient care quality. Volunteer for committee assignments that will challenge you to learn. Evaluate your plans. volunteer to be involved with health care at the local, state, and national level.
Power and Accountability Accountability-Considered one of the major hallmarks of the health care professional. Nurses have accountability and direct responsibility for decisions made and actions taken.Nurses see power as positive and use power as part of their responsibilities.
Power Is having the ability to effect change and influence others to meet identified goals.
Authority Relates to specific position and the responsibility associated with that position. Also important to recognize with detracts from power.
Special Leadership and Management Challenges in 21st Century Health professional shortages, health care costs, uninsured population, patient safety, quality of care, and nurses' work environment.
Created by: tiniekittie12
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