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AF course 9 NCOA
| Question | Answer |
|---|---|
| According to the text, what are some characteristics of leadership? | Leaders lead, indicating they're out in front and are being followed; leaders are not always on top, and leaders motivate others. Any characteristics listed in skills and abilities checklist. |
| After completing the leadership assessment, what do you perceive to be your leadership strengths and weaknesses? | List any strengths and weaknesses you found prevalent during your personal assessment survey. |
| What measurement tools are available to assess leaderships skills? | Scores of assessments, evaluations, tests, indices, surveys, etc... |
| In developing an effective time management plan, what two step plan can you use? | Establish a "To Do" list and prioritize your tasks. |
| Explain the A-B-C Priority system. | This syst requires you to categorize your tasks by level of importance. Items prioritized as A are "have to do, must be accomplished today." Items listed as B are not quite as urgent. Items C are nice to to do, non time consuming and simple to accomplish. |
| What is the key to prioritizing tasks? | To establish and focus on 20% of the "80-20" Rule. |
| How does time management impact work center effectiveness? | It leads to efficiency and increased productivity. |
| Name a key element to keep in mind when organizing your desk or workstation. | Don't concentrate so much on the "prettiness" of your desk; think, instead, about the level of organization a structured work area contributes to productivity. |
| How can you use delegation as an effective time saving technique? | Delegation allows you to distribute a portion of your workload to others, usually to subordinates. You can delegate lower priority tasks (categories B and C) that are challenging and an enhancement to subordinate training. |
| What planning tools are available to help you manage your work center respondsibilities? | Calendars, planners, organizers, and personal digital assistants. |
| What is recognized worldwide as one of the biggest time-wasters? | The telephone. |
| Regarding time management, how do we fulfill our respondsibilities as NCOs and demonstrate our adherencee to AF Core Values? | The effective application of time management techniques is a clear manifestation of our commitment to the Air Force Core Values. By properly managing our time, we make a positive impact on work center effectiveness. |
| What programs should we be actively involved in to maintain a high degree of proficiency in our specialty? | Programs offered through education services, with special emphasis on career development courses and the Community College of the Air Force (CCAF) programs. |
| In meeting the objective of PME how does time management help? | Effective time management can improve our performance by helping to free up time that can be used to increase our knowledge about the Air Force as a profession and the role we play in it. |
| What is the defininition of stress? | Stress is a reaction or wear and tear on our bodies experience to an external demand placed by our continually hanging evironment; it has physical and emotional effects on us creating positive or negative feelings or behaviors. |
| What does GAS stand for and what are it's three stages? | GAS stands for General Adaption Syndrome. The three stages are Alarm Reaction, Resistance, and Exhaustion. |
| What are seven subcategories of organizational stressors? | Job stressor, role stressors, environmental stressors, interpersonal stressors, leadership stressors, organizational structure and change stressors. |
| What are the differences between role conflict and role ambiguity? | Role conflict occurs when a person's job roles or responsblty conflict with one anthr, often seen at inter levels of supervsn. Role amb occurs when an ind is not provided enough info about his/her role to prop perf the job (e.g., no job desc, perf stands, |
| What is the social density and how can it create stress in the workplace? | Social density is an individual's requirement for personal space to feel comfortable. If this personal space (office space) is frequently violated because of overcrowding, stress can result. |
| What is recognized worldwide as one of the biggest time-wasters? | The telephone. |
| Regarding time management, how do we fulfill our respondsibilities as NCOs and demonstrate our adherencee to AF Core Values? | The effective application of time management techniques is a clear manifestation of our commitment to the Air Force Core Values. By properly managing our time, we make a positive impact on work center effectiveness. |
| What programs should we be actively involved in to maintain a high degree of proficiency in our specialty? | Programs offered through education services, with special emphasis on career development courses and the Community College of the Air Force (CCAF) programs. |
| In meeting the objective of PME how does time management help? | Effective time management can improve our performance by helping to free up time that can be used to increase our knowledge about the Air Force as a profession and the role we play in it. |
| What is the defininition of stress? | Stress is a reaction or wear and tear on our bodies experience to an external demand placed by our continually hanging evironment; it has physical and emotional effects on us creating positive or negative feelings or behaviors. |
| What does GAS stand for and what are it's three stages? | GAS stands for General Adaption Syndrome. The three stages are Alarm Reaction, Resistance, and Exhaustion. |
| What does organizational structure and change stressors stem from? | From the level of decision making and the magnitude of rules and regulations. |
| Why do extra-organizational stressors need be addressed? | If left undetected or addressed, extra-organizational stressors can build up and cause problems, either alone or in concert with organizational stressors. |
| What are the three outcomes of distress? | The outcome may include any combination of Physiological, Psychological or behavioral outcomes. |
| What is the most common behavioral reaction to stress seen in the workplace? | Alcohol consumption is one of the most widely recognized and probably the most common serious stress reaction. |
| How is an organization impacted from the behavior of personal distress? | Personal distress can impact the qualtity and quantity of work produced and result in abuse of equipment, waste or resources and supplies, low morale, etc. |
| What are the two goals of stress management programs and methods? | To promote individual and/or organizational health and to minimize individual and organizational distress. |
| What is the purpose of individual stress management methods? | Individual methods aim at changing your view of potential stressors, altering the response pattern and treating specific problems caused by stress. |
| How does an individual accomplish overload avoidance? | Identify and avoid busy work, delegate or empower when possible, learn to say no, and attempt to negotiate reasonable deadlines. |
| What are organizational stress methods used for? | Organizational methods are used to help members adjust to and manage those stressors which cannot be removed. |
| What are the benefits of increased subordinate involvement? | Five potential benefits area reduction in tardiness and absenteeism, improvement in supervisor subordinate relations, greater acceptance of change, greater ease in leading subordinates, and greater buy-in to decisions made. |
| What is the definition of discipline as it relates to the Air Force? | Discipline is "A specific type or pattern of behaviors intended to ensure work center effectiveness and mission accomplishment brought about by a state of order and obedience." |
| How does discipline affect the Air Force culture? | Impact is either pos or neg If part of unit that exp several disc probs, msn eff and team cohesion is endangered. If you are part of a well-discip unt, likely that the msn is being carried out with min probs; self-develmnt & unt cohesionis taking place. |
| Why is the status of discipline important to the Air Force? | The status of discpln can be compared to the pulse of a person. Disciplnry status makes a statmnt about the health of a unit & the ind in unit Knowing the status of disciplne in unit will be a good indictr to supervisor what adjustments should be made. |
| What is the purpose of the enlisted force structure? | The purpose of the Enlisted Force Structure is to define the specific respondsibilities for each rank, the relationship between each rank and how each rank fits into the organization, and the career progression through the enlisted ranks. |
| How does the enlisted structure contribute to discipline in the Air Force | The Enl Force Struct lays the fdtion 4 eff discipln. It provds guid and dir 4 NCOs spelled out in the form of the NCO gen respblties. If the NCO filsl the roles, he/she will better able to est & maintn cont while taking care of the prof develpmnt of sub. |
| Describe the actions you should take in preventing disciplinary problems. | should comm exp stds and behiors to subs Those stds and expctions will be enforced constntly Ensure you are dir inv in ur subs prof dev by cap on opp 4 spec trning recgntion & off-duty acts Most imptnt b a + role model & lead by ex thru ur act as an NCO |
| What are some corrective measures you would utilize in order to maintain discipline? | When prev fails the sup will to resort to verb or writ cousel LOA/LOR may be nec for more serious or frequent infractions & u must b prep to prov doc & info 2 1st Sergnt & CC about disc probs ur sub exp in the event non-jud punish is required |
| Describe the Progressive Discipline Process (PDP). | The PDP is the proc of gain and maint discip w/i ur org Provides way 4 sup to est lines of accept and comm lines to ur sub As the sup watches behvior and IDs less than perf he/she can apply the PDP utilize the least amt of force nec to mod the behavior |
| Explain how substance abuse impacts productivity in the work center. | Subst abuse aids the decl in product bc the aff ind's ability to perf are impaired by the subst being abused and the eff and distractions that result from the abuse. The individual becomes unable to complete assigned tasks and requires more supervision. |
| Explain how time in the work center is impacted by substance abuse. | The aff ind is req to spend time away from duty section to take care of problem It becomes more diff 2 meet suspense's & complete tasks in a timely manner bc of loss Shop pers must adjust priorities and work schedules to compensate for the missing person. |
| How do the negative impacts on time and productivity in the work center impact work center morale? | Oth in the work center must do more work 2 atte 2 compensate 4 person dealing w/ subst abuse problem They must also work longer hours to accomplish the msn Morale begins 2 decl as workers begin 2 feel overwhelmed & unfairly given + tasks to complete |
| Give an example of a potential safety mishap that could result due to substance abuse in your work center. | Provide a personal example focusing on a potential safety mishap that could occur as a result of substance abuse. |
| Describe the steps you should take as a supervisor to prevent substance abuse in your work center. | Educate through direct involvement and explanation of policies and standards, deglamorize the use of alcohol, and lead by example. |
| Why is documentation so important to you and the subordinate in the indentification phase of a substance abuse problem? | Documentation provides the experts the information needed to help the person deal with the substance abuse problem. It also helps ensure the appropriate punitive measures are carried out should it be necessary to take such course of action. |
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