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Army Counseling
Army study guide counseling
Question | Answer |
---|---|
What are some techniques leaders may use during the directive approach to counseling? | Corrective Training Commanding |
What Field Manual covers counseling? | FM 6-22 Appendix B |
What are the characteristics of effective counseling? | 1) Purpose 2) Fleibility 3) Respect 4) Communication 5) Support |
What are the three approaches to counseling? | 1) Directive 2) Non-dierctive 3) Combined |
Explain the advantages and disadvantages of Directive counseling. Advantages: | Quickest method. Good for people who need clear, concise direction. Allows counselors to actively use their experience. Disadvantage: 1) no ecouragement 2)TX sympt 3)Discourages talking 4) Counselor's solution not subordinate's |
Explain the advantages and disadvantages of Non-Directive counseling. | Advantages: Encourages maturity. Encourages open communication. Develops personal responsibility. Disadvantages: More time-consuming Requires greatest counselor skill. |
Explain the advantages and disadvantages of Combined counseling. | Advantages: Moderately quick. Encourages maturity. Encourages open communication. Allows counselors to actively use their experience. Disadvantages: May take too much time for some situations. |
What are the three major categories of developmental counseling? | Event counseling Performance counseling Professional growth counseling |
What are some examples of Event counseling? | Instances of superior or substandard performance. Reception and Integration Counseling. Crisis Counseling Referral Counseling Promotion Counseling Separation Counseling |
What areas would you cover in a reception and integration counseling? (name 5) | Chain of command familiarization. Organizational standards. Security and safety issues. Noncommissioned officer (NCO) support channel (who is in it and how it is used). On- and off-duty conduct. |
What are the 4 stages of the Counseling Process? | Identify the need for counseling. Prepare for counseling. Conduct counseling. Follow up. |
What are the steps required to prepare for counseling? | Select a suitable place. Schedule the time. Notify the subordinate well in advance. Organize information. Outline the counseling session components. Plan your counseling strategy. Establish the right atmosphere. |
A counseling session consists of what 4 basic components? | Opening the session. Discussing the issues. Developing the plan of action. Recording and closing the session. |
What is counseling? | Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential. |
What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches? | Suggesting Alternatives Recommending Persuading Advising |
How many human needs are there? | 4 (Physical, Social, Security and Higher (Religious)) |
What is tact? | A keen sense of what to do or say in order to maintain good relations with others and to avoid offense |
What are the 7 steps to problem solving? | ID the problem Gather information Develop criteria Generate possible solutions Analyze possible solutions Compare possible solutions Make and implement the decision |
What is communications? | Communications is the flow or exchange of information and ideas from one person to another. |
Faulty communications causes most problems. True or false? | True |
Leaders should seek to develop and improve what three leader counseling skills? | Active Listening Responding Questioning |
To insure that they understand the message sent to them, the receiver should send what back to the transmitter? | Feedback |
What are the qualities of an effective counselor? | Respect for subordinates Self-awareness Cultural awareness Empathy Credibility |
In communications, your exchange of information has three important parts. What are they? | Message Content Context |
Name some good conditions that make for good discipline | High performance standards Loyalty to superiors and subordinates Competitive activities Tough training Open channel of communications |
What course of action should a supervisor take when a subordinate has been performing below his/her usual standards? | Counsel about substandard performance. Attempt to define the problem with the soldier. Afford opportunity and time to solve the problem. Make a written statement of counseling |
What are the stresses that influence behavior? | Fear Hunger Illness Anxiety Fatigue |
By neglecting the welfare of your Soldiers, you will probably do what? | Lose their respect and loyal cooperation |
What form is used for counseling? | DA Form 4856 E |
When is the directive approach in counseling most likely to be used? | When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities. |
Is it a requirement that a leader counsel his/her subordinates? | Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty |
Is performance counseling limited to bad performance? | No. Counseling may also be for good performance |