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Int. Business Vocab Ch 19

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Term
Definition
advertising   any form of paid, non-personal sales communication  
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advertising agency   a company that specializes in planning & implementing advertisements  
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database marketing   the use of computerized information systems to identify customers with specific demographic traits & buying habits  
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localized advertising   the use of promotions that are customized for various target markets  
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personal selling   direct communication between sellers & potential customers  
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promotional mix   the combination of advertising, personal selling, publicity, & sales promotion used by an organization  
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publicity   any form of unpaid promotion  
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pull promotions   marketing efforts directed at the final users of an item  
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push promotions   marketing efforts directed at members of the distribution channel  
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relationship marketing   an attempt to create a long-term, mutually beneficial buyer-seller relationship  
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sales promotion   marketing activities other than advertising, personal selling, & publicity  
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standardized advertising   the use of one promotional approach in all geographic regions  
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telemarketing   the selling of products during telephone calls to prospective customers  
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