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WVSOM Class of 2012 Communication Component

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show empathy  
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show building the relationship  
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Construction of the story, understanding the patients perspective, and helping the patient, (ultimately healing) are all aspects of which portion of the essential elements of healthcare?   show
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Social context, cultural factors, conflicts between patients’ expectations and the culture of medicine, language and literacy, healthcare disparities and the role of the physician are all examples of what aspect of the essential elements of healthcare?   show
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show sharing information  
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show ask to determine needs, tell information, ask for understanding  
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Present options, be explicit about your limits, patients thoughts about options, offering opinion or advice, acknowledging agreements/disagreements are all skills related to what essential element of healthcare?   show
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Eliciting questions and concerns before transitioning to closure, alerting the patient that the encounter is ending, summarizing and clarifying plans, and providing a personal and truthful goodbye are all elements of what portion of quality healthcare?   show
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Created by: mhassan
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