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Habit 4

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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show Think Win-Win is about building effective relationships with people by working for their benefit while you are working for your own benefit.  
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show "I'm going to beat you no matter what" (high on courage, low on consideration)  
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show "I always get stepped on" (low on courage, high on consideration)  
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show "If I'm going down, you're going down with me" (if you can't win, nobody can)  
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Win-Win {or no deal}   show
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Main Point 2   show
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Find out what a deposit is for the other person   show
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Do small acts of kindness   show
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show Nothing bankrupts the EBA (Emotional Bank Account) faster than not keeping a serious promise  
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show When someone shares something with you in confidence, keep it that way... don't spread it  
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show No gossiping or talking behind someone's back. Stick up for people  
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show Be clear with what you want and follow through on what is expected  
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show If you're in the wrong, admit it  
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show Learn to forgive and forget  
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