Habit 4: Think W-W
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| What is the Main Point of Habit 4? | Building effective relationships with people, together.
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| How do Win-Lose people think? | "I'm going to beat you no matter what."
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| How do Lose-Win people think? | "I always get stepped on."
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| How do Lose-Lose people think? | "If I'm going down, your going down with me."
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| How do Win-Win people think? | "We're going to win this together."
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| What is the Main Point of EBA | Deposit acts of kindness and helpfulness in their Emotional Bank Accounts.
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| How do you study EBA effectively? | Find out what a deposit is for the other person.
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| Being kind to the other person, trying to make friends is an example of? | Do small acts of kindness.
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| Trying not to break a serious promise is an example of? | Keep Promises
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| Being careful to what you say about people and friends is an example of? | Keep Confidences
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| Sticking up to someone badmouthing a friend behind his back is an example of? | Be loyal to the absent
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| saying "I just want to be clear about the job your asking me to do" is an example of? | Set clear expectations
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| Admitting when your in the wrong is called? | Apologize
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| Learning to forget so that it doesn't keep hurting you is called? | Forgive
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| What are the 2 most important rules for making deposits? | 1)A deposit is only a deposit if the other person sees it as deposit
2)It can take one or more deposits to make up for one withdrawal
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Or sort by any of the columns using the down arrow next to any column heading.
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Created by:
NickT135
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