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Flash Cards for Habit 4

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Question
Answer
Habit 4   show
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show I can build effective relationships with people by working for their benefit as well as my own.  
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show You're always trying to get ahead of others or be better than other people. You can't win unless other people lose.  
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Lose-Win   show
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show If you can't win, nobody wins. You get revenge. you envy and criticize others. You put other people down.  
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Win-Win or No Deal   show
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Courage and Consideration Matrix   show
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Bottom Right Corner   show
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Bottom Left Corner   show
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show Win-Lose, low in consideration and high in courage. You might be subtle about it, but you ultimately see life as a competition, and you want to make sure you're taken care of first.  
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Upper Right corner   show
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show I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships.  
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Find Out What a Deposit Is for the Other Person   show
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show A second deposit is to treat people with kindness. It would make someone's day if you were the one person that showed kindness.  
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show Nothing bankrupts the EBA faster, even if the account has a huge balance, than to break a serious promise. Think carefully before using the words "I promise" or "I commit".  
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show When someone shares something with you in confidence, keep it that way.  
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show When the person isn't there avoid gossiping or backbiting. Stick up for people.  
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show Don't leave things fuzzy, clearly state what you'll do, then follow through on what's expected.  
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show If you're in the wrong, admit it now: "That was unkind of me, I apologize." Don't wait.  
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Forgive   show
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Created by: Trustin
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