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Think Win-Win

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Term
Definition
Win-Lose   Low in consideration and high in courage. You're bold but cold. You want to get ahead even if it means stepping on someone to get there.  
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Lose-Win   High in consideration but low in courage. Eager to please and reluctant to stand up for yourself. You become a doormat while someone else makes the decision.  
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Lose-Lose   Low in both consideration and courage. Don't care if other people lose, nor do you have the courage to stand up for yourself.  
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Win-Win or No Deal   High in both consideration and courage. Ready to walk away before someone else loses.  
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Emotional Bank Account   When you do something positive that is a deposit. When you do something negative to hurt a relationship that is a withdrawal.  
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Withdrawal   Asked you to take notes and attend class while they went on vacation. Example of which emotional bank account?  
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Deposit   Gave you opera tickets for your birthday. Which emotional bank account?  
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Neutral   Took you to lunch at a fast food restaurant so you could talk about a school project you were working on.  
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Deposit   Treat people with kindness is an example of what kind of emotional bank account?  
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Withdrawal   Lies or broken promises are an example of which transaction in an emotional bank account?  
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Keep confidences with them   When someone shares something with you in private you should keep what with that person?  
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Be loyal to the absent   Don't gossip or backbite because others will wonder if you do the same with them.  
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Set Clear Expectations   Don't leave things fuzzy. Set up the way things should be done and follow through on them.  
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Apologize   If you're in the wrong, admit it now!  
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Forgive   Learn to forgive and to forget so that you don't have to keep hurting yourself.  
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Created by: Robyne.martinez
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