Habit 4: Think Win-W
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Module 11: Balance, Courage and Consideration | Main Point: I can build effective relationships with people by working for their benefit as well as my own
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| Win- Lose | High on courage and low on consideration. "hey buddy i just realized I don't need to out run the bear i just need to out run you" . Always striving to be better than others.
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| Lose- Win | Low on courage and high on consideration. "have your way with me, everybody else does". permanent victim mentality, insecure and always looking for sympathy.
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| Lose- Lose | If you cant win, nobody can wins (Low courage and consideration). "if I'm going down you're going down with me". you envy and criticize others.
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| Win-Win or No Deal | Living by balancing courage and consideration. "we're going to win together" you're ready to walk away if somebody loses including yourself.
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| Courage Consideration Matrix | ^
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| Module 12: Make Deposits in Others peoples Emotional Bank Accounts | Main Point: I can make deposits of kindness and helpfulness into others emotional bank accounts. When I do this it easier to make new acquaintance's and build stronger trust for later investment/ withdrawal.
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| Find Out What a Deposit is for the Others Person. | What you think is a deposit, might be a withdrawal for the other person.
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| Do Small Acts of Kindness (invest) | little acts of kindness over time grow into great deposits. smile, ask how their day is going. even if you truly don't care it will be a great investment for trust. which means greater withdrawals with less work
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| Keep Promises | Nothing empty's EBA quicker than breaking a serious promise. Stay down on your word and they will too.
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| Keep Confidences | Keep Secrets. and if you spread something remember "you reap what you sow"
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| Be Loyal to the Absent | If you're talking bad about somebody. what does that display to the people around you? yep that you might do the same to them.
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| Set Clear Expectations | follow through on what you tell others. if you say lets all read 100 pages then read as well a 100 pages.
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| Apologize | if you're in the wrong admit it now . Don't wait and don't make excuses, this just makes a bigger EBA withdrawal
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| Forgive | Learn to forgive and forget. Don't let yesterday hold your tomorrow hostage. getting even or talking about others wont help you
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Created by:
dg10
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