Comm. 101 Final
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| small group communication | communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior.
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| grouphate | the distaste aversion that people feel toward working in groups.
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| primary groups | groups that provide members with a sense of belonging and affection.
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| secondary groups | groups that meet principally to solve problems.
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| social facilitation | the tendency for people to work harder and do better when others are around.
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| group roles | the shared expectations group members have regarding each individual's communication behavior in the group.
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| task roles | roles that are directly related to the accomplishment of group goals.
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| relational roles | roles that help establish a group's social atmosphere.
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| individual roles | roles that focus more on individuals' own intersts and needs that on those of the group.
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| analysis paralysis | potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution.
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| brainstorm | to generate as many ideas as possible without critiquing them.
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| decision-making process | the four- phrase process used by a group to evaluate information and arrive at a decision or solution.
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| primary tension | the uncertainty commonly felt in the beginning phase of decision making.
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| secondary (recurring) tension | the underlying tension group members experience as they struggle over members roles; it generally surfaces in the second stage, but can reoccur throughout the lifetime on the group.
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| emergence phase | the third phase of the decision making process; occurs when group members express a cooperative attitude.
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| groupthink | a negative, and potentially disasterous, group process characterized by excessive concurrence thinking.
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| reinforcement phase | the final phase of the decision making process when group members reach consenses and members feel a sense of accomplishment.
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| group support software | computer- aided program that supports real-time discussion between members regardless of physical location.
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| virtual work team | a group of people identified as a team by their organization and responsible for making decisions important to the organization; it may be culturally dispersed, and have members who communicate electronically substantially more than face-to-face.
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| group processes | the methods, including communication, by which a group accomplishes a task.
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